Sales Associate (Former Employee) – Edmonton, AB – 19 May 2017
I've worked plenty of retail jobs and best buy by far is one of the ones with most flexible schedule, the management is understanding as well most of the time. Its a new challenge everyday, somedays its really dead and thats to be expected from a retail job.
Pros - Flexible hours - Staff is really friendly and welcoming - Decent employee discounts
Cons - Too much pressure on selling the warranties for a no commission based job. - Too much pressure on online surveys, personally I'm the type of person that would rather give feedback in person to the employees manager that helped me rather than putting some feedback on an online survey. - Your hard-work is not really rewarded, in the end you're getting the same pay as the guy selling no warranties.
Customer Service (Current Employee) – Vancouver, BC – 4 April 2017
best buy have been great to me ever since I've work here hours is very flexible which i needed because of school. everyone in my workplace is very approachable and communication is key within our store.
Reverse Logistics (Former Employee) – Brampton, ON – 3 April 2017
Good place to work. Great diversity in people and fun. Good management with leadership. Safe clean environment to work. Cafeteria inside with hot meals. Great for tecky people who like seeing latest products.
Connected Solutions Specialist (Former Employee) – Toronto, ON – 1 April 2017
The best part of working for Best Buy is definitely the people you work with. Coworkers are great, usually college students, all fun and around the same age. Best Buy is a little too corporate for my taste (they would rather you lie in order to sell door crasher deals than tell the truth and recommend other products). They were also incredibly pushy in meeting sales goals and did not take into consideration what department you were put in (eg., they would put the only two female sales associates in the Wearables department and say "Sell $850 worth of FitBits today" in the middle of November, and put all the male associates in Laptops and give them a goal of $850 - easily one laptop's price). There are three different departments, with a manager and supervisor for each, and a General Manager. None of these managers seem to communicate with each other, as they are all on different pages. My biggest complaint would be that after the Christmas season, I was told by my sales supervisor that my seasonal contract was over and then I was offered a permanent position as a full-time sales associate. BUT a few hours later, I was told that my contract was over and my last shift would be the next day by a DIFFERENT manager. This is incredibly unprofessional, there is ZERO communication among the three different departments and the management tiers. This is NOT how you run a business. Overall, if it weren't for the great friends I made at this job, I would give this experience a lower rating. If you have no problem lying to people over expensive products that they have to save money for,more... then this is the job for you. If you have morals and don't enjoy selling people things that aren't what they are looking for in order to meet a goal, move on to something else.less
Great coworkers and decent discounts on ACCESSORIES (earbuds, wires, phone cases), 50% off your phone bill if you sign up under Best Buy plans
Cashier, MCSA, Customer Service (Current Employee) – Scarborough, ON – 30 March 2017
All employees are well taken care of along with the customers within the store. The managers are easy going and provide everyone with the equal amount of respect. Everyone is loved and taken care of and also an amazing workplace to work and gain various types of experience both with people and departments within the store but also the customers.
Customer Service Representative and Cashier (Former Employee) – Sarnia, ON – 30 March 2017
I enjoyed working for this company due to the friendly and safe working environment. Good, approachable management made this job a great learning experience and I made many friends with co-workers. I would defiantly work for this company again.
Shipper/Receiver (Former Employee) – Langley, BC – 23 March 2017
A typical work day was pretty uniform actually, you get your order and you go through the warehouse creating the order organizing the merchandise on the skids. Then you drop your orders off at the designated bay/port, we also had to some product which would need to be organized since it was picked up in bulk and then moved to the correct bays. A big thing I learned at Best Buy was whether you do your job correctly and efficiently effects everyone in the warehouse so you going slow or making mistakes had an impact everyone in the warehouse and even the stores themselves, so working in a team was a big deal. the workplace was a great environment everyone was friendly you worked with many different people in the warehouse, there was always work but there were days where there was tons of work so you did need to be very fast pace at times. What I liked most about the job was that everyone worked together and communicated.
Connected Solutions Specialist (Former Employee) – Toronto, ON – 23 March 2017
Great company to work for, mainly because of the team as well as management.
Only downside was some employees felt they were not getting compensated for the work they would put in. An example would be a few of my old coworkers reaching the number one sales position in CANADA but would get a 20 cents raise.
Another problem would be the way scheduling was handled. We would only get our next weeks schedule a few days in advance... planning a social life around this was very difficult especially since they wanted you to book days off at least 2 weeks prior...
Seasonal Gaming Specialist (Former Employee) – Red Deer, AB – 21 March 2017
I was given the chance to try my hand at video game retail sales when I landed a seasonal job at Best Buy as a Gaming Specialist. It was such a fun job, great people to work with, great managers, wish I could've gotten a part time or full time position.
Customer Service Specialist (Former Employee) – Nanaimo, BC – 17 March 2017
Company does not care about tenure or the level of experience on brings to the table, but rather how little can they pay you and keep you under their thumb so you will not outshine higher levels of management.