sales associate (Former Employee), calgary AB – June 30, 2015
Pros: great work experience
Cons: too many hours in a week while in school
A generic work day included me clocking in for and 8 and a half work day, which started with me organizing my clip board and making sure the floor was presentable in my department. The day consisted of – more... me and fellow employees working with various customers that were mostly looking to buy a new home television since I worked in the Home Theatre department. A large part of the day was being able to reach our percent sales numbers for our service warranties which can sometimes be a struggle. It was good to have these numbers as a goal to reach and it made sure work was getting accomplished efficiently. – less
Geek Squad, Tech Support/Sales (Former Employee), Whitby, ON – April 21, 2015
It was an excellent opportunity to showcase my acquired LAN/WAN/PC knowledge. The management team was on par with what was expected of them. Provided an excellent staff room, complete with vending machines, coffee makers, tv. And free lunches were sometimes added as incentives to drive sales up.
MERCHANDISER (Former Employee), Grande Prairie, Alberta – April 16, 2015
Pros: Working with electronics, helping people
Cons: Getting heavy objects from heights, dealing with overstock
I did this job during the Christmas holiday in my grade 12 year. My job was to put stuff on to the shelves and keep them tidy and filled. My general manager is a good guy, funny and always feels like he – more... listens to us. My direct supervisor is a little more apathetic though. Not terrible person, does her job well, but not someone I feel who does not see a problem.
Most my days are spent in the backroom, and it is a mess in there. Its the holiday though, so I don't know it was like that all the time. Getting the printers off the top shelve was not the safest thing I feel was done. We have one of those giant step ladders/stairs that we use to get the top shelves with so we don't have to balance on those smaller ladders, still not comfortable trying to get a heavy object at that height. – less
Sales Representative (Former Employee), Mississauga, ON – March 28, 2015
Pros: free food
Cons: working in weekend
a typical day is viewing email and files book meetings for employees and manage projects I learnt how to organize projects and work with coworkers most enjoyable part was food parties in end of each week hardest part was to assign tasks to each worker
Home Entertainment Specialist (Former Employee), Hamilton, ON – March 24, 2015
Pros: fun, fast paced, never dull, good management
Cons: not enough training
Even though it was only a seasonal gig, I enjoyed working for the company. Management was kind, workers were helpful, and customers weren't overly rude. Not exactly a lot of training in terms of product – more... knowledge. If you don't know something, asking seems to bug the higher ups. You've gotta learn it on your own time, which is fine, but you might not learn it the way they want you too. Not everyone can sell, and there's no real teachings on how to communicate better with customers and talk them into the purchase. – less
General Manager (Former Employee), Nanaimo,BC – March 13, 2015
Pros: epps, rrsp, employee discounts
Cons: long hours
A great group of management leaders with a great vision that has allowed the company to continue to excel in electronic industry while other companies have fallen. They will continue to be around when others wont. I learned how to manage people better while working at Best Buy. A place with great benefits, great discounts and RRSP/STOCK Options.
Team Lead (Current Employee), Langley, bc – March 2, 2015
Pros: free lunches
A typical day of work, would be going to the warehouse, ensure Safety. Responsible for maintaining accuracy & Productivity, follow-up regular basis for short shipment & discrepancies and cordination and – more... supervision of staff.
My experience with Best Buy Canada, was amazing, between the fantastic coworkers and the overall atmosphere of the warehouse.
The company looked after it's employees and had monthly meetings to discuss any problems or issues with staff or even issues with the new sales and such. They made it a point to have weekly checklists and tried to keep their employees engaged as much as possible. I enjoyed working there, and had a positive experience all around. – less
Good place to work as a student with friendly staff.
Operations Senior (Former Employee), Edmonton, AB – February 25, 2015
By the end of my time at Best Buy, I had worked there for a little over 2 years. My reason for leaving Best Buy was because I got accepted into school that was 8 hours a day Monday through Friday. Best – more... Buy was a good place to work, I met a lot of great people who have become good friends of mine, it was easy to manage while I was still in high school, and there was a lot of opportunity for advancement. I started as a cashier and worked my way up to becoming Operations Senior towards the end of my time - and had experienced different departments in between then. Overall, I did enjoy working there and made a decent amount of money for what I was doing and would recommend it to any person that is in the position I was in at the time. – less
I answer phone calls about product inquiry, price checks, and deals with in-store reserve and pick-ups. I have learned on how to react with different kind of attitude from people and in how to meet their – more... needs. Managers are supportive and encouraging and always try to find a way for us to enjoy our work place. Same as with my co-workers, everyone supports and shows respect to each other. Never boring just being around them. The hardest part of my job is trying to please every customer, with high expectations from everyone else, and dealing with complicated customer issues. Though, the most enjoyable part of it is getting appreciated by satisfied customers at the end of the day and getting busy everyday and being able to interact with positive attitude towards new people and the rush of the pressure that pushes me to do better in every little mistakes I do every now and then. – less
Good working environment except for sales pressure
SALES ASSOCIATE (Current Employee), Red Deer, AB – February 20, 2015
Pros: good management, fun staff, great discount
Cons: sales pressure, no commission or bonuses
Overall I've enjoyed working for Best Buy. Great management, and fun staff, however one thing I will say that drove me up the wall was the constant pressure to sell not only product but geek squad services – more... and protection plans. Sales associates are asked to be "sharks on the floor" as if we are on commission... This was especially annoying during the Christmas season. I'm a college student and I need money of course, and for the amount of work expected for the same hourly wage as a mall kiosk, I'd say a person is better off working at a small store than at Best Buy. The discounts are pretty wicked though. – less
Customer Service and Sales Associate (Former Employee), Brampton, ON – February 19, 2015
Would get to work and immediately begin to help customers find the right product that they desire. If I wasn't with a customer I would handle inventory and stocks, also inspected merchandise for quality and quantity.
Customer Service Specialist (Former Employee), Vancouver, BC – February 11, 2015
i would greet all customers that came in to our store answer all there questions and help them as much as i could. the management however could have been better i was never informed about my schedule when i would ask they would say we are printing a new one but it never had my name on it