Best Buy Employee Reviews

Found 920 reviews matching the search
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Manager/Geek Squad
Home Theater Installer (Former Employee) –  Red Deer, AB6 June 2017
Worked for 7 years for this company, from sales to management to Geek Squad. Management position was a nightmare, Geek squad was the most fun you can have while still doing work. Great place to learn about retail.
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great work environment
Sales Associate (Former Employee) –  Brampton, ON5 June 2017
The work environemt is welcoming. Normal work day is spent advising customers of product upgrades. Gained a lot of product knowledge which translates to day to day life.
Pros
environment
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Full time positions are not to be expected.
Material Handler (Former Employee) –  Brampton, ON5 June 2017
Company seems to be eliminating full time positions and going to part time or contract (maximum 6 months). Everyone is expected to perform multiple duties as required receiving, shipping, repack, disposition which are rotated throughout the day and week.
Cons
The maximum contract extension is 6 months
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Great learning job
Senior Multimedia Sales Specialist (Former Employee) –  Ajax, ON2 June 2017
Best place for students or new grads to work. You will learn a ton of stuff. Sales, management, customer service and much more! This is the perfect job to gain lots of skill to help you in future jobs.
Pros
learning
Cons
hours
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Divers Culture, Open minded
Sales Representative and Cashier (Current Employee) –  Calgary, AB1 June 2017
Love the way management supports the staff. diversity at work force make each one work harder for the company.
Best Buy needs to increase the pay. Else everything is perfect.
Pros
Work environment and Discounts
Cons
Standing for hours.
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Learning environment and good customer assistance
Sales Representative (Former Employee) –  Barrie, ON31 May 2017
Hired for my musical capability and talent at playing the piano. Instantly taken on as their music departments piano instructor and in charge of piano lessons with a bonus salary. In charge of opening and closing the department and assisting customers with product knowledge and instrument sampling. This entailed me to learn the guitar and a few DJ boards and how to operate various musical equipment to better showcase each product for the buyer.
Key skills obtained: Expanded musical knowledge, learnt guitar, and the art of teaching.
Pros
Free time to play the piano
Cons
Long lunches
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not a fun environment
Sales Associate (Former Employee) –  Toronto, ON31 May 2017
it was a bad workplace to work at, the managers were not very friendly and the place was not being managed very well. The managers only cared about their positions and did not care about employees at all!
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Fun work place, Great Manager
Sales Associate (Former Employee) –  Coquitlam, BC30 May 2017
Typical day consists of setting up the store for the day, making sales and learning about products. When there are no sales being processed you are required to stand on the lease line and bring in potential customers. Product ambassadors would visit frequently with new products to demonstrate for the store and lots of goodies for us to take home. My manager was a great guy, funny, very supportive, and gave constructive criticism when needed. I learned a lot during my time at Best Buy Mobile and would definitely recommend it to anyone.
Pros
Free goodies, Perks, Relaxed on most days
Cons
Constantly learning new products and plans, system issues sometimes
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great learning place
Smart Home Solution Specialist (Current Employee) –  Kamloops, BC30 May 2017
great work environment for the beginner because they got a lot of opportunity to learn and increase the experience which defiantly helps a lot in future.
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friendly job experience
Customer Service (Former Employee) –  Winnipeg, MB29 May 2017
- typical day is attending customers with returns and exchanges.
- learning about different products and technologies
- reasonable management with time offs and early leave
- diverse workplace
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Fun place to work
Mobile Specialist (Current Employee) –  North York, ON29 May 2017
This job is a fun place to work. It is a good place for students because they are very flexible with hours. The downside is that management is very moody.
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productive fun place to work
Sales Representative (Former Employee) –  Calgary, AB28 May 2017
very productive fun place to work managers are very caring when it comes to customers needs and especially employees, very close knit community among employees which i enjoyed
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Great company culture and job opportunity
Connected Solution Specialist (Current Employee) –  Calgary, AB26 May 2017
There is a lot of products knowledge and interactions with people. Each single client is unique and is coming to see us with specific needs and requirements. Our job is to find out what those
needs and requirements are by asking them lifestyle questions in the most professional manner, and then provide them advice the client. Being able to communicate in front of people, ask them questions about their family and lifestyle with creativity and enthusiasm is HUGE for this job. There are other skills associated, which are multi-tasking, communication and time management.
E-voice team organizes events such as gaming nights. It is an opportunity for everyone to gather and socialize. New employees can easily break the ice and get to know their new team as well.
Pros
Many pros
Cons
Lot of pressure
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Great culture for those wanting to learn sales, and move else where
Home Theatre Sales Specialist (Current Employee) –  Burnaby, BC25 May 2017
Best Buy offers good culture, but lacks competitive salary. Its a good safe place to start, but a the BEST place to move towards a better company when you are ready.
Pros
Very flexible schedules - allows for school
Cons
Are you planning to move out your parents place? yes? then pass on Best Buy
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Fun workplace, very good training, management is very good
Customer Service (Former Employee) –  Coquitlam, BC24 May 2017
Bestbuy has an amazing work enviroment and very good training for new employees. The work culture is very fun and supports individual growing. Management is nice and caring for every employee and address issues seriously. The hardest part of the job was during peak hours when the pressure really does increase many times over.
Pros
Break room usually includes cool gadgets like a ps4 or large led tvs
Cons
during slow times it can be boring
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Fun Place to work as a beginner job
Sales Associate (Former Employee) –  Edmonton, AB19 May 2017
I've worked plenty of retail jobs and best buy by far is one of the ones with most flexible schedule, the management is understanding as well most of the time. Its a new challenge everyday, somedays its really dead and thats to be expected from a retail job.

Pros
- Flexible hours
- Staff is really friendly and welcoming
- Decent employee discounts

Cons
- Too much pressure on selling the warranties for a no commission based job.
- Too much pressure on online surveys, personally I'm the type of person that would rather give feedback in person to the employees manager that helped me rather than putting some feedback on an online survey.
- Your hard-work is not really rewarded, in the end you're getting the same pay as the guy selling no warranties.
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Very fast-paced, friendly environment
Warehouse Worker (Former Employee) –  Brampton, ON17 May 2017
Working there was enjoyable, it was hard work most days but the management understood this and compensated well for it. We frequently received free lunch or breakfast and played games during down times. Everyone was nice and helpful and understanding if you had difficulty completing tasks.
Pros
Free lunches, games
Cons
Hard work that had to completed quickly
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Fun cowokers, lazy superiors
Connected Solutions Sales Person (Former Employee) –  Weston, ON16 May 2017
I had plenty of great experiences working at Best Buy but when it came to the mangers those experiences fell flat. They pawned off jobs onto those below them and then spent their time just chatting with other managers.
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Summary
Electronics Tester (Former Employee) –  Langley, BC16 May 2017
Great first place to work at. More than enough hours to work with some overtime here and there. Helpful coworkers and supervisors. Good introduction for anyone wanting to get into the workforce.
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Friendly environment
Connected Solutions Specialist (Current Employee) –  St. Catharines, ON16 May 2017
Typical day is helping customers with products or services. You have to learn what best buys services provide so that you can educate customers on how it is helpful for them.
Pros
Friendly environment
Cons
Not very many shifts
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Overall rating

3.9
Based on 13,626 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.3
Management
3.5
Culture
3.8