Best Buy Employee Reviews

Found 964 reviews matching the search
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Decent place to make a buck
Assistant Manager (Current Employee) –  Toronto, ON17 August 2017
Nothing special around this establishment.
Customer Service lacks
High expectations for locations with minimum foot traffic
Management does not take constructive criticism
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Working for Best Buy is challenging and full of surprises every day brings challenge and make every day interesting.
Electronic technician (Current Employee) –  Langley, BC14 August 2017
Learning a lot additional skills - Microsoft, spreadsheet newest technology keep me up to date with new electronics. Learning to work in big corporation understanding process and environment of multiculturalism, respect others gives me lots of personal satisfaction.
Pros
free lunches, some bonuses, medical, Rrsp
Cons
N/a
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Sometimes Fun
Sales Senior (Current Employee) –  Ottawa, ON14 August 2017
Was usually pushed to perform tasks that were outside of pay grade and would get in trouble if not having completed all of the tasks that should normally be done by managers
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Great Company
Senior Project Coordinator (Former Employee) –  Burnaby, BC13 August 2017
Even though I was one of the staff who were "downsized" during the switch from FS to BBY I would apply to this company again in a heart beat. They work as a team and truly want what is best for their staff.
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convenient and managable
Seasonal Sales associate (Former Employee) –  Burnaby, BC11 August 2017
a typical day at work would be busy and filled with new learning oppourtunities. I learned a ton about how sales business works inside and outside of the best buy business. The management was good, they were understanding and included employees with tasks. Workplace culture was amazing, very friendly environment. Hardest part of the job would be improvising when no manager is available for assistance. Most enjoyable part of the job in my opinion was making sales and helping customers.
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Good place to work
Customer Service Representative/Cashier (Former Employee) –  Toronto, ON9 August 2017
this was a great place to work if you were a student or looking for your first job. Also great if you are trying to gain some retail experience. friendly place to work
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Excellent product knowledge, learning on-the-job and training modules.
Geek Squad level 3 Field Service Agent (Former Employee) –  Newmarket, ON4 August 2017
Everyday is a different adventure while meeting great clients and associates. Trained me to be a calibrator and a Home Theater specialist. Management is fair and you always knew what they expect from you.
Pros
freedom to make good business decisions on your own.
Cons
Retail work hours and random overtime.
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good job
Sales Associate / Product Expert (Former Employee) –  Calgary, AB3 August 2017
easy job, but the fact there waqs no commision provided no added motivation for the sales staff, and in comparison to other electronic stores while we did have the products the customer service was not there.
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Super fun workplace
Sales Associate (Current Employee) –  Waterloo, ON3 August 2017
Management is very cool, have a fun way of teaching and encouraging sales and targets. Can move up pretty quick in the store if you work hard, the most enjoyable thing about the job is the coworkers and the benefits
Pros
good staff discount
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Best Buy is a really nice place to work.
IPG Technician (Former Employee) –  Langley, BC1 August 2017
Beyond the fact that the work was enjoyable, personally, management was agreeable and communicative; workmates were pleasant, experienced and always willing to answer questions.
Pros
Friendly working environment, good wages
Cons
Security Check, commute
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Amazing
Connected Solutions Specialist (Current Employee) –  Toronto, ON30 July 2017
It's a great workplace to be in. Very friendly staff and easy to get along with. As a full-timer shifts are at the utmost priority for the leadership team as they want their full-timers to lead by example.
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Many career options to explore - one of the better companies to work for
Sr. Systems & Process Analyst (Former Employee) –  Burnaby, BC29 July 2017
Depends on the department and the role you are in; the working experience can vary a great deal. Some positions are high pressure and high reward; other could be mundane and uninspiring - so choose wisely.
Pros
Great compensation and benefit comparing others in the industry
Cons
Company direction and initiatives can be unpredictable; very much bottom-line driven
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work place has fun people to work with
Customer Service/ Warehouse (Current Employee) –  Edmonton, AB28 July 2017
good job for experience. not sure if I would recommend to anyone. from my experience in the company, there are a lot of benefits to working at best buy however, if you stress out easily or don't work well under pressure, I wouldn't consider best buy a place to work at.
Pros
always someone to talk to
Cons
there are cons to every work place.
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Good work environment but bad hours
Associate (Current Employee) –  Langley, BC28 July 2017
Everyday at work was very similar. We took shipments and placed them at their appropriate places. We then would take the goods and package them into totes and ship them off to their designated stores.
Pros
good pay
Cons
bad hours
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Fun workplace and Learning
Sequrity Guard (Former Employee) –  Brampton, ON28 July 2017
They wants to do your best without any improvement in your post position. As all admire my work but they don't expect employee to demand good position. More ober they give hardly 12 hour in a week.
Pros
Free luches
Cons
Less hours
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pire service a la clientèle
cliente (Current Employee) –  Rosemère, QC26 July 2017
mauvais service, traite les clients d'illettrés en ce sentait puissant et ce valorise en insultant les clients, même le gérant fait ça devant tout le monde !!! ya une façon de dire les choses mais le gérant je ne sais pas ce qu'il fait a travailler dans le servie au public, change de job, va travailler enfermé dans un bureau ou tu as pas affaire a la clientèle si tu est pour traiter tes clients comme de la marde !!!!!
Pros
aucuns points positifs
Cons
tout est négatif même le gérant
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great place to work in
Customer Engagement Agent (Current Employee) –  Brampton, ON25 July 2017
Best Buy is a company that provides great customer experience and is creating Protection Plans based on customer feedback.

People here are very friendly and easy to talk to when needing assistance over the phone.
Pros
Great discounts
Cons
no devices within the Distribution Centre
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Great People - Thats It
HOME THEATER SPECIALIST (Former Employee) –  Moncton, NB25 July 2017
The staff are absolutely some of the best people you will come across, and is the best work environment to be around.

Overall, okay job for the beer money if you have any interest in electronics and providing great customer service. Just don't expect to buy a lot of beer.
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Would never consider it again
Product Process Specialist (Former Employee) –  Sydney, NS25 July 2017
Got a new boss in the department that would rather talk behind people's backs and report to management and human resources because they are insecure. Never received any help from management regarding issues. Management would throw employees under the bus for their short-comings.
Pros
Great staff
Cons
Horrible management
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Receive payment by cash, check, credit cards, vouchers, or automatic debits. Greet customers entering establishments. Answer customers' questions, and
Associate (Current Employee) –  Langley, BC22 July 2017
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Pros
slkacslka
Cons
sam cma
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Overall rating

3.9
Based on 14,325 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.3
Management
3.4
Culture
3.8