Best Buy Employee Reviews

Found 403 reviews matching the search
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Best Buy Review
General Labourer (Current Employee) –  Toronto, ONSeptember 27, 2016
Was a good place to work in. Friendly environment and great working staff. Everyone was kind and got treated with equality.
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Amazing workplace culture and team building organization. Strives Sales Experts to step outside their boundaries and improve interpersonal skills.
Sales Expert (Home Solutions) (Former Employee) –  Brantford, ONSeptember 20, 2016
BestBuy gives employees a vast amount of opportunities to understand the linguistics and skills needed in order to be a successful salesman, while at the same time promoting quality service to consumers. Managing staff are often competent and helpful with sales and product knowledge and can offer some great advice to improve productivity. The cultural atmosphere is welcoming but can seem challenging at first due to a results oriented nature of the departments, but once a employee gets used to the products and process, sales becomes less challenging.
Pros
Great working atmosphere, product discounts, technology knowledge to help products used at home.
Cons
Retail Hours, Weekend Shifts, Overflow of Consumers on holidays or events
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Fun place to work
Product Process Specialist (Current Employee) –  Richmond, BCSeptember 9, 2016
Most enjoyable part of the job was meeting new people and learning new things. Hardest part of the job was the beginning because the training was not as clear as I expected it to be. Management really cares about your growth with the company and helps you.
Pros
Good benefits such as discounts on certain items, and having fun with coworkers outside of work
Cons
Sometimes we have short staff and its hard surviving through busy hours
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Best Buy
Sales Associate (Former Employee) –  Ottawa, ONSeptember 6, 2016
Good place to work. Friendly people and really helps you gain more experience with regards to customer service and sales.
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Great place to work
Customer Service Ambassador (Current Employee) –  Vancouver, BCSeptember 3, 2016
The people are the best part about this job. This job completely relies on teamwork and communication. Hardest part of this job are the rushes and some management issues. Management issues completely depend on location. The major thing I learned while working there is to overcome your fears and develop excellent customer service skills.
Pros
The people
Cons
Management
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Always sometime new
Mobile Specialist (Former Employee) –  Aurora, ONAugust 29, 2016
Best Buy was fun because I was able to work with all types of electronics, from morning till night I could always find something to do and really helped me pass the time while working.
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Excellent training and opportunity for advancement
Sales Associate (Home Solutions) (Current Employee) –  Chilliwack, BCAugust 23, 2016
Best Buy is a great place to work, with fantastic training programs and lots of opportunity for advancement.

The sales position is made much less stressful with a no commission strategy, and employees are given a range of techniques to close sales in a more constructive way for the customer. Associates are encouraged to sell the right products rather than the most expensive ones, allowing you to build better trust and a better long term relationship with the customer. Between e-learnings and seminars, associates are given many tools to properly assess the customer's needs, and get them the best solution.

The company encourages promotions and hiring from within for their Geek Squad and corporate positions. I personally want to get into the Geek Squad, and I've been put on the track to get there. I'm very happy with this company, and can see a long career with them.
Pros
Good break room, friendly co-workers, team building exercises
Cons
Difficult to get hours when first starting
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Great for part time students, awesome benefits
Loss Prevention Specialist/Product Process Senior (Former Employee) –  Ottawa, ONAugust 18, 2016
A typical day at work involved a an equal amount of physical labor and customer service. Team work was essential and developing good interpersonal skills was key to success both with customers and fellow employees. Met a lot of interesting people in different phases of their lives and learned much from them. Management was the key difference between a store that ran well and one that struggled. Hardest part of the job was the time demands especially during the holidays. Best part of the job was the benefits that even part timers are eligible for. Better than a lot of places at a similar pay level.
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Working with tech and people
Counter Intelligence Agent (Former Employee) –  Richmond Hill, ONAugust 18, 2016
helping people with their computer related issues. many different challenges with multiple solutions. you get what you pay for and best buy will deliver.
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Great part time job for students
Sales Represenative (Former Employee) –  Carbondale, ILAugust 16, 2016
This is a great part time job for students who are interested in working with technology.

The pay was slightly above average, and the job culture was fun and upbeat.
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Boring
Seasonal Order Picker (Former Employee) –  Langley, BCAugust 15, 2016
There are better places to work at, if you don't want to sign a contract each year. The environment is boring and monotonous. However, it is well organized.
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Worked here during the christmas break
Cashier/Computer Accessories sales assistant (Former Employee) –  Calgary, ABAugust 12, 2016
Worked here during the christmas break, learned a lot about customer service and a great place for your first job. Would definitely work again
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it was fun and exciting, but difficult for me working for that company.
Customer Service Associate (Former Employee) –  Saint John, NBAugust 9, 2016
I enjoyed my time at best buy, but i had a hard time being accepted by certain co-workers. I found it difficult to be part of that team.
Pros
Hours we're nice
Cons
One member of Management was condescending
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Best Buy
Cashier/ Customer Service/ Sales Specialist (Current Employee) –  Ajax, ONAugust 8, 2016
Great company to work for a student. The hours are pretty flexible with school. As well, the staff are great, easy going. Management are great to work with.
Pros
Great staff
Cons
unpredictable hours
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AWESOME place to work
Sales Associate (Former Employee) –  Markham, ONAugust 8, 2016
amazing work environment
supportive team
cool perks
very customer oriented
must be up to date with all new technologies and softwares
Fast pace environment
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very cliquey
Product Specialist (Former Employee) –  Lethbridge, ABAugust 2, 2016
i was with the company for 3 years was great at first but could not take vacation time when needed due to big box politics and management. very much like high school when it comes to the cultre there
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Good work environment
Sales associate (Former Employee) –  Richmond Hill, ONJuly 27, 2016
Good and productive so much things to learn in best buy staff are good polite and helpful and is a good environment to learn, adapt to the situations and learn customer service.
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Awesome
Connected Solutions Specialist (Current Employee) –  Toronto, ONJuly 20, 2016
It is a really nice atmosphere, everyone is really friendly and always willing to help. There is continuous learning, and a lot of electronics to learn about. Never boring!
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Supportive team with great teaching
Sales Associate (Former Employee) –  Kanata, ONJuly 11, 2016
The days started out with a meeting and going over our goals. Everyone that worked there was very supportive and had a good team oriented mindset. Managers gave performance enhancing learning regularly to increase knowledge.
Pros
Teamwork and Support
Cons
None
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It was an okay company to work for
Product Process Specialist (Former Employee) –  Calgary, ABJuly 11, 2016
I didn't like the management at the workplace because I found most of the managers to be very lazy. They didn't perform their best on a daily basis. So that demotivated other employees to do better.
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Overall rating

3.9
Based on 10,691 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.3
Management
3.4
Culture
3.8