Best Buy Employee Reviews

Found 919 reviews matching the search
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Computer sales.
Sales Associate (Former Employee) –  Kanata, ON22 June 2017
This place is only worth working if you are in highscool or working part time.

There was really not much room to improve at this place and the pay was not worth staying for.
Pros
Discount
Cons
Low wages. No commision.
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Good Environment
Customer Service Representative (Current Employee) –  Edmonton, AB22 June 2017
This company is a pretty good environment. I've been at this company for a year, and it's enjoyable enough. I don't mind the management or the people there. Most people are kind and caring and fairly understanding.
Pros
Good environment
Cons
Not enough pay
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Nice Expansions Store
Mobile Expert (Former Employee) –  Burlington, ON22 June 2017
Loved working at Best Buy mobile in the mall.

Nice little store, with a small team to go with it. They were very accommodating of my school schedule while I was going through college.
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Enjoyed my time
Seasonal Geek Squad Agent (Former Employee) –  Waterloo, ON21 June 2017
The managers are very friendly, if you're looking for a part time job and are familiar with electronics you'll do well in this position. In geek squad you're going to be working with a small team, usually 3-5 people including a manager.
Pros
Nice co-workers, decent benefits, great discounts
Cons
Not many hours, not much room for advancement
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Bien
Employé de gestion des produits (Current Employee) –  Drummondville, QC21 June 2017
Bien environnement de travail agréable personnes agréables a cotoyer.
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very friendly environment, great management
Sales Associate (Former Employee) –  Edmonton, AB17 June 2017
i really enjoyed working here, very good experience. the management as well as the rest of the staff were excellent. I would recommend this job to all of my friends.
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Great Place!
Connected / Home Solutions Senior (Current Employee) –  Guelph, ON17 June 2017
Great place to work, you can definitely work your way to the top and get promotions if you exceed at your job.
If selling is something you enjoy you will like this job.
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seul le salaire est a desirer
jean-sebastien rioux (Current Employee) –  Rimouski, QC15 June 2017
je trouve que l'ambiance est la meilleur mais le salaire est vraiment a discuter ( comme vendeur )
Pros
ambince
Cons
salaire
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good sales experience
Sales Associate (Current Employee) –  Oakville, ON14 June 2017
best buy is a great place to work in terms of gaining proper sales experience. Management is nice and helpful. You also meet a lot of people which is great for networking
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Travail d'équipe important mais beaucoup de pression pour les ventes.
Gérant Mobile et gérant des ventes (Former Employee) –  Montréal, QC13 June 2017
Travail surtout de service à la clientèle, ventes de produits électronique et de services. Vente plan de protection.

J'ai appris à y contrôler mon stress et beaucoup de formations sur la ventes au détails.

La gestion de l'entreprise laisse à désiré, manque de vision du futur.

L'aspect le plus agréable ce cette emplois étais le travail d'équipe, une culture favorisant l'esprit de famille.

L'aspect le plus négatif étais l'intense pression afin d'atteindre les ventes de plan de protection.
Pros
Grand esprit d'équipe.
Cons
Pression sur les employés et les clients.
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Productivity and good work environment
Warehouse Associate (Former Employee) –  Brampton, ON13 June 2017
The Best Buy Canada where I work is distribution center.

It is more walking, lifting and bending activities include in job function.

It is nice place to work. All the employees are helpful, and work as team whenever needed as well.
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The sitcoms doesn't do enough justice
Various Positions (Former Employee) –  Burlington, ON12 June 2017
From opening the doors to locking up, it's always a full day at Best Buy. Employees always get their own handful of customers, especially during back to school season and Christmas. Anyone who claims to be courageous should take a shift during Boxing Day. However, there is always plenty of support from the store management and the fellow employees, as long as they are also not swamped.
Pros
Employee discount, stock options, flexible working hours
Cons
Job insecurity
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eh
Concierge (Former Employee) –  Brampton, ON11 June 2017
good place to work for if you are looking for good discounts on their products but pay is horrible expect too much in return of the small pay they have. no advancement in the company unless you are a teachers pet for the management a lot of favoritism in the office
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Learned more than I thought I would
Multi-Channel Sales Associate- Team Lead (Current Employee) –  Barrie, ON10 June 2017
Day to day work was never routine.
I learned to think on my feet, multi-task and stay organized.
Management for the most part, listened to concerns and stood behind their employees.
The team dynamic was great although it was a sales environment, it wasn't pushy or cut throat. Most of the team was under the "one team one dream" mind set and we had a lot of team functions, like yearly baseball tournament between all stores.
The hardest part of the job, was saying no to customers. When there were policy's in place that prevented us from giving a customer a truly great experience, it was hard to say no when a yes would have turned them into a customer for life.
The best part of the job were the people. Both the employees and the customers. They are unique and enjoyable.
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great place to start working for experience
Inventory Specialist (Current Employee) –  Cambridge, MA9 June 2017
best buy is an easy place to work at, the management can be good depending on which location you work at but its not too bad. hours are mostly flexible and negotiable and there are a lot of good people that work there
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Decent
Merchandiser (Former Employee) –  Scarborough, ON8 June 2017
Decent place to work salary is not great mainly best to work their for the discounts. Management is not that great as well but the people you work with on the field are much more fun.
Pros
discounts
Cons
Salary
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All about sales goals and management bonus
Senior sales (Current Employee) –  Belleville, ON8 June 2017
You are paid by the hour. No comission, no bonuses. You have very hard sales quotas to meet, most of which result in bonuses for management team. You have a 1 on 1 weekly meeting to discuss your performance which is fine, but it's mainly about getting certain sales quotas so management gets their bonuses. A typical day results in walking around talking to customers trying to get sales. The walkie talkies that you see Best Buy employees with in their ear, MAINLY is used for staff to ask for keys or assitance. However what also goes on is management announces half hour and hourly updates in your ear about sales, warranties and in home services and budgets that they are pushing on you about. They will push and push until they reach their quota. They will call out who just sold what to make certain people look good, can be very disheartening for sure. You do NOT have scheduled lunch breaks on an 8 hour shift, you must ask for permission to eat lunch. Sometimes you have to wait 5, 6 or more hours before being allowed to go for lunch. The best part is helping customers who really need it as that is rewarding. The worst part is the weekly meetings where management bugs you to keep getting higher and higher numbers so they get higher bonuses. Also everyone can track everyone else's numbers so there is NO CONFIDENTIALITY. If you are struggling everyone else can see it by logging in and seeing all of your differnet sales metrics. Very poor.
Pros
slightly above minimum wage pay
Cons
no scheduled lunch, management always bugging you so they can get higher bonuses
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Amazing job opportunity with even more amazing people
Sales Representative (Current Employee) –  Vancouver, BC7 June 2017
An easy going lifestyle with some action when you want it. Amazing leaders in roles to assist you when you need it. A great learning environment and also a great way to make many friends. Customer service is the key to win over your managers.
Pros
Great way to learn about electronics
Cons
Not as many hours when holiday season isn't around
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Good experience for a first job
Operations Associate (Former Employee) –  Vancouver, BC7 June 2017
If you just want experience in a fast paced, retail environment, Best Buy is the way to go. You have to learn on your toes and very quickly but there are a lot of cons.

I had NO work/life balance at all, the scheduling wasn't very employee friendly, you never got your schedule ahead of time as you'd get next weeks schedule during the week you're working so you couldn't plan anything.

The benefits were not bad if you were a full time worker.

Very understaffed at times, the machines didn't work 100% of the time either and getting them replaced was a long process that never worked out in the end.

Pros:
It is a great first job experience, you learn a lot about giving great customer experience, multi tasking, adapting, and having a lot of patience.
Cons
No job work/life balance at all
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Fun and productive place to work
Sales Associate (Current Employee) –  Orillia, ON6 June 2017
Great group of people to work with, met lots of life time friends. Lots of good information to learn about cutting edge technologies, a typical day would include helping customers find the right solution for their needs.
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Overall rating

3.9
Based on 13,617 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.3
Management
3.5
Culture
3.8