Sales Associate (Former Employee) – Edmonton, AB – 19 May 2017
I've worked plenty of retail jobs and best buy by far is one of the ones with most flexible schedule, the management is understanding as well most of the time. Its a new challenge everyday, somedays its really dead and thats to be expected from a retail job.
Pros - Flexible hours - Staff is really friendly and welcoming - Decent employee discounts
Cons - Too much pressure on selling the warranties for a no commission based job. - Too much pressure on online surveys, personally I'm the type of person that would rather give feedback in person to the employees manager that helped me rather than putting some feedback on an online survey. - Your hard-work is not really rewarded, in the end you're getting the same pay as the guy selling no warranties.
Warehouse Worker (Former Employee) – Brampton, ON – 17 May 2017
Working there was enjoyable, it was hard work most days but the management understood this and compensated well for it. We frequently received free lunch or breakfast and played games during down times. Everyone was nice and helpful and understanding if you had difficulty completing tasks.
Connected Solutions Sales Person (Former Employee) – Weston, ON – 16 May 2017
I had plenty of great experiences working at Best Buy but when it came to the mangers those experiences fell flat. They pawned off jobs onto those below them and then spent their time just chatting with other managers.
Customer Service Representative (Current Employee) – Medicine Hat, AB – 15 May 2017
Flexible schedule if time off is needed for personal matters. Very one is treated fairly and with great deal of respect. Pay is alright but for what it lacks it is made up for by employee perks and group benefit plan available to all staff.
Sales Associate (Former Employee) – Calgary, AB – 14 May 2017
A very diverse culture. Would deal with plenty of different customers everyday looking for anything from making big ticket purchases on tvs and sound systems to someone coming in to find the right cable to connect devices. This job helped me learn a lot about customer service and about the new gadgets and media out in the market today.
Customer Service Representative/Cashier (Former Employee) – Prince Albert, SK – 12 May 2017
my job with best buy was very hard, but worth it. I started out as a seasonal and than became part time. I learned a lot throughout my employment at best buy including the different jobs of 4 departments, its not hard of a job just have to apply yourself.
Product Process Associate (Former Employee) – Etobicoke, ON – 7 May 2017
I worked my butt off for this company for months and still got little to no hours, newer people got promoted before I ever did. I remember one time I spent a whole 2 hours cleaning an entire warehouse of tv's BY MYSELF and still was told by my manager "you gotta earn the hours". Management would not lead by example but instead lead by fear. My supervisor in particular would literally tell me to shut up for just saying something nice. I am probably just unlucky to have landed in that part of Best Buy but who knows. The company itself has no growth for part timers, and has more initiative to harass there employees before commending them for a job well done.
Little to none
Terrible management, terrible growth, overall just terrible.
Senior Accountant, Controllership (Former Employee) – Burnaby, BC – 4 May 2017
Great company to work for, friendly and helpful employees, fair pay and benefits Started working independently almost from day one, minimal training was provided. There were some outdated procedure descriptions. However, if you are quick learner and self-starter, minimal training will not be an issue.
great workplace, friendly employees, shuttle service from Metrotown SkyTrain station to Best Buy CHQ
Geek Squad Technician (Current Employee) – Kamloops, BC – 4 May 2017
Typical day at work consists of greeting and helping customers, cleaning and organizing the store. Learned how to work well with others and provide great customer service. Lower management were great very helpful and hardworking, upper management sit in the office and bark orders. Not to say they don't work hard, but you should lead by example. Good culture, very friendly staff. The hardest part is somewhat the same as the most enjoyable part. Helping customers.
Good managers and upper staff, management (corporate) tied managers hands
Associate (Former Employee) – Kelowna, BC – 3 May 2017
Upper staff at the store want to help the employees with wage and living but corporate won't allow the managers to raise the pay and are basically setting a cap for what a certain sales position would make. An employee working in tvs would have a max income of about 15$ an hour for full time but if the employees life or current situation requires a higher pay and the manager would want to raise the pay, but corporate would not allow it due to a cap they had set for what each position is allowed to make at a maximum.
Good store management, good benefits, good team environment
Product Process Specialist (Former Employee) – Burlington, ON – 3 May 2017
The job was overall good, but a lot of products kept on going missing. The store wasn't that much organized. In the mornings, there was this one manager who would always come late and then the employees on the shift including me would have to punch in late aswell.
Good people to work with
The pay decreased as soon as the winter season was over.
Supervisor (Former Employee) – Calgary, AB – 30 April 2017
Good place to learn the methods and standards for retail sales, great environment and a good corporate community. I had a lot of fun working with best buy, but the pay was low in comparison to commissioned retail sales