Connected Solutions Specialist (Former Employee) – Etobicoke, ON – 16 March 2018
Retail workplace is always challenging as you have to face different people and give your 100% despite all insecurities and circumstances of your life. I managed to learn not only about technology and operations, but also how to communicate in a respective, productive way. Best Buy has its perks as any company, however the coworkers and management are very helpful and friendly. My drive to learn and their professionalism helped me have a great experience.
Discounts, Warm work environment, Learning experience
Numbers matter more than people, Impatience of management, Racial Prioritization
Sales Associate (Current Employee) – Toronto, ON – 16 March 2018
Everyone helps each other, managers always ready for help whether it is related to the work or even personal life. The environment is very fun. The company always provide training about services and products.
PRODUCT PROCESS SUPERVISOR (Former Employee) – Richmond Hill, ON – 16 March 2018
Worked for the company for over 6 years. Years ago the culture of the company was very different now the sales team gets a lot of pressure, the managers are from other companies and often very inexperienced. In the many companies that I have worked for this one had the most turn over. Depending on the store you land on the story might be different but at the end the ethics are now the same, get a long with the managers no matter how hard or how bad you work. Their way to deal with "bad" employees is one - Gather paper work to get them out of here- Other companies will work on addressing internal issues and work with them.
Product Process Specialist (Former Employee) – Calgary, AB – 14 March 2018
I was not given an orientation nor proper training. I was thrown into the job and it was very stressful. After I was asked if I would like to be kept for permanent from temporary, I was let go 5 days later because they didn't have hours for me. I was also denied my two 15-minute/ half hour breaks when working a full 8-hour shift.
Fantastic management, great staff, amazing to work for.
Product Process Specialist (Former Employee) – Thunder Bay, ON – 13 March 2018
I had worked at my local Best Buy for 3 years and my time there was a pleasure. Though we were all serparated by departments, such a cohesive team of people coming together made co workers seem like family. Would work there again in a heartbeat.
Excellent and understanding managers, fair pay, friendly co workers, all keep you motivated.
Product Process Specialist (Current Employee) – Nepean, ON – 12 March 2018
In the beginning I loved the place. Everyone was super fun and chill and if you did something wrong they'd let you know. Then the entirety of the management flipped over in a year's time and now I hate the place. All the managers are passive aggressive and reward people for doing the bare minimum but forbid going above and beyond because you will not be recognized. You also won't be recognized for messing something up. Either nothing will be done about it or they will passive aggressively hate you basically until you leave. The most enjoyable part of this job is leaving.
Appliance Specialist (Former Employee) – Thunder Bay, ON – 9 March 2018
The benefits were the only good thing about that place. The hours were normal length with a lot of down time so keep busy with cleaning. Some staff are nice while others will be nice to your face and then talk bad about you.
Bad management/ staff likes to back stab others and talk bad about customers
Geek Squad Agent (Former Employee) – Toronto, ON – 8 March 2018
BestBuy culture is confused, managers and corporate want to different things. They really push you and will use policies to remove you, if you do not meet expectations. Customers don't understand that employees are only making minimum wage, if not %5 more.
Customer Service Associate (Former Employee) – Calgary, AB – 3 March 2018
Nobody knows what to do with new hires. People stood around looking at each other, poor training and poor mentoring. Pay is better than I had anticipated. Other than that, a fun place for young people to work.