Store Manager (Current Employee) – Brandon, MB – 6 September 2017
Manage my team, keep them on track with their sales and their KPI's. On the spot coaching, training and product knowledge to improve staff's customer service skills and to build their confidence in the products they are selling. In charge of payroll and schedules. General cleaning duties, cash handling, opening the store on time and doing all promotional changes accordingly to our company standards. Keeping control of stock levels and ensure the stock is being done efficiently and in a timely matter.
Associée aux ventes (Former Employee) – Dollard-Des Ormeaux, QC – 22 June 2016
la plupart du temps quand il n'y avait pas grand monde dans le magasin certains clients habituelles adorent faire la conversation. mes collègues étaient des personne très agréable avec qui le travail ne semblait pas vraiment à un travail mais plus à une grande famille, la plupart du temps.
Sales Associate/Key Holder (Former Employee) – Ottawa West, ON – 16 March 2016
Very easy to adapt to the environment. Great for those who are looking for a first-time job or a casual part-time/full-time job. When I used to work for the company years ago, I had great co-workers to help me out and show me the ropes. I was even managing a small location on my own most days after half a year of working within in the company. It was my first retail job and I quite enjoyed my days there.
Sales Associate (Current Employee) – Toronto, ON – 23 February 2016
This was my first actual job aside from having worked at my parent's retail business for a couple years. Just recently we had a change of management but everyone I worked with now and before had been easy to get along with and was able to work well together to strive to achieve our store budget and further make our workplace an area customers can freely walk into knowing we are there to help if needed.
I've learned many things from joining my team. I've gained a lot more confidence in speaking to others, improved on my customer service skills, learned how to set budgets and achieve them, and always aim for better,
This has no doubt taught me a lot but I am always open to experiencing new things and hoping to achieve better.
Responsible for upselling and reaching and IPT goal. Responsible for keeping customers happy providing good customer service. Responsible for dropping deposits at the bank. Responsible for opening/closing store. Favorite part of the job for me was just interacting with customers in a good environment really helped me gain many skills.
Manager (Former Employee) – Grand Falls NB – 24 June 2015
Come in to work everyday ready to serve with a smile and to meet company budget sales. I've learned great team building skills and an impeccable costumer service. I was the manager here and my co-workers were amazing workers and great with customers. The hardest part of the job was having to let an employee go. The most enjoyable part of the job was to interact with potential customers.
I enjoyed working at Bentley. I worked well with the other employees. There was room to advance in the company and we were able to work independently. I liked helping customers find what they were looking for.
Caissière, Commis de Planche (Former Employee) – Montreal, Qc – 21 August 2014
I worked there for more then a month and still did not master the program because no one would train me. Manager would sometimes disappear in the back for her whole shift leaving me completely alone and would get angry at me if I would come in the back to ask her a question. The store had a huge lack of teamwork some tried to steal sales off of me (even though we don't get commission).
Interesting company, but make sure you've got something else to fall back on.
Senior Government Account Executive (Former Employee) – Ottawa, Ontario – 28 July 2014
The company seems to be ruled by the legal department. Individual sales , even as small as $3000.00 have to be vetted by the legal department slowing the purchase down by weeks. And business decisions in sales remove entire verticals instead of trying to manage around them.
Cashier/Customer Service Specialist (Current Employee) – St. Albert, AB – 16 July 2014
On a day to day basis it is usually pretty quiet. Some days it was steady. Typical day includes the use of P.O.S. system, handling debit/ credit, cash. Knowledge on how to do returns as well. Management is fair with hours and scheduling.
Fun workplace providing luggage and handbags to customers.
Key Holder & Sales Associate (Current Employee) – Oshawa, ON – 6 May 2014
I normally sell merchandise such as handbags, luggage, garment bags, wallets, travel accessories, backpacks, and umbrellas. I also have to constantly stuff bags and make sure that displays are neat and filled. In order to feature the newest collection at the time I always follow VP guides.
Aside from selling and providing great customer service, I have responsibilities to keep the store floor clean and the backroom organized.
I learned how to read customers physical and verbal signs of buying more effectively, and I can suggest merchandise accordingly. As a result, I am better at communicating with customers to satisfy their needs.
The management daily tasks are easy to carry out because we have a planner and daily memos to read. The hardest part of the job is to convince the customer to buy extra accessories when they only want to purchase one thing. Sometimes customers become frustrated and feel pressured. This is why there is a fine line between suggesting merchandise within the customers comfort level, and making them feel rushed or confused.
Finally, the most enjoyable part of my job is when I help find customers find exactly what they are looking for, whether it may be the clutch for their prom, or the matching wallet for their summer purse. Regardless, it feels great to make the customer happy and feel confident in what they purchase.