Pros: flexible schedule to allow for a balanced work/home life
I work to help users of the Bentley Software to be truly successful. This includes a daily management of telephone, email, online support. On a weekly basis I manage blogging and wiki answers to our software related forums.
A typical day will include myself helping our team in solving complex to major problems for high priority accounts. I have learned how to become a true team player in managing these accounts. I enjoy learning new products and at the end of the day I enjoy having the fulfillment of seeing the client successful.