Customer Service/Sales (Current Employee) – New Sudbury Center – 16 March 2014
not a lot of staff but we are always at least two people working. I started with receiving, then worked floor for customer service, worked cash and we do sale for sale. we always have new promotions and sales, we must great every customer that walks in in at least 5 seconds of their entry. we have books with all the information's on luggage and other products so that the customers are properly informed.
Sales Associate, customer service representation (Former Employee) – Nelson, BC – 17 June 2017
Bentley Leathers gave me the opportunity to interact on a personal basis with customers. I have developed long term relationships that continue to this day The management was weak in that we had no control over stock situations
Should have read more reviews before agreeing to work here
Sales Associate (Former Employee) – Alberta – 13 June 2017
I have never worked for such a company before in my whole career. I was hired as a part-time to a store that had no manager. I had little training. Expected to work every weekend, do management stuff like train new staff and paperwork but make the same as everyone else and sell sell sell. No support from management. Long hours without breaks. If you want to be overworked, underpaid (minimum wage) AND under appreciated, by all means, get a job here. Only perks were I met nice coworkers and discount.
Customer Service (Former Employee) – Yarmouth, NS – 11 June 2017
The company was always friendly and supportive. I loved my manager and my assistant manager. They are great to work for, and I always felt part of the team and that my work and effort was always appreciated.
Assistante aux ventes (Former Employee) – Rouyn-Noranda, QC – 11 June 2017
jai ete seulement quel ques semaine s temps partiel et ensuite je suis tomber a temps plein car notre gerante a ete en arret de travail , alors j'ai eu a apprendre plusieurs taches je suis tres fier d'avoir relever ce defi !!!
Le personne nous avions une très belle complicite et tout ce que j'ai pu apprendre de ce travail
Wonderful workplace with excellent discounts and cooperative employees
Sales Associate (Former Employee) – Georgetown, ON – 7 June 2017
This was one of my favourite places to work. I gained a lot of experience not only working in a new place but also getting to know new people and learning a better way to helping people buy and fulfill their needs. My manager and assistant manager were very helpful and were always willing to teach me new things, in order for me to advance at my workplace.
good amount of hours even though I worked part time
I worked for this company for quite a few months. The experience and learning to sell items was a great learning curve. The hours were also bountiful. Coworkers were great to work with. However...
The management and environment was the worst I've ever experienced in any of my careers. I was not comfortable having to provoke people to sell things, and even when I tried, the pressure was still extremely difficult to do so, I felt I wasn't rewarded for my previous actions. This company should not be a "commission-esque" job. You can not force people to buy things they don't want and because of that... Many people hate the store.
Management was rude. I was expected never to push a customer towards management because I was told "they'll come back angry and I don't want to deal with that." If you're management you should allow customers to be angry and deal with them professionally, not tell your associates they have to deal with the harassment. Most people wanted to speak with management and I had no control over that. Aside from that people came and left within a week constantly. It was ridiculous the amount of people who got hired, worked a shift and left. Though after awhile, I understood. My final straw (among numerous) was when I was belittled for applying to other jobs. I stayed during a busy time (a whole month) to be polite. When management found out I had been applying to other jobs (assuming neighboring stores were gossiping) I was ignorantly approached by our manager saying "you didn't tell me you were applying for other jobs." In all my life, I've never heardmore... of having to give any form of notice when applying to other jobs. I felt attacked simply for looking to better my employment (and mental health at that point) and at that time I hadn't even been contacted for another job. It was a day or two later that manangement got "snippy" for simply handing out resumes.
Long story short, I don't think twice of ever working for the company again, let alone my friends/family and I doubt I'll ever shop there again.less
Sales Associate (Former Employee) – Medicine Hat, AB – 1 May 2017
For the most part it was a wonderful job with a good atmosphere. There was some room for growth. Different managing could have been applied in store. District manager was very helpful and understanding.
Shift Supervisor (Former Employee) – Etobicoke, ON – 25 April 2017
I learned a lot about myself and others in customer service skills and product knowledge while working at Bentley. Management helped me with tips in order to remember each and every product. The people were nice and easy to get along with. I enjoyed helping customers find exactly what they needed.The hardest part was to break up the boxes and take them to the trash.
Cashier (Former Employee) – Edmonton, AB – 1 April 2017
I got long hours per day, and got a bunch of work done. It was important to remember which was the top selling brands and the perks and downfalls of some of the item. If we didn't have something in stock, we'd have to call other stores to request a item put on hold.
Very challenging job. Co-workers are very nice and hardworking too.
Store Manager (Former Employee) – Newfoundland and Labrador – 10 March 2017
I love and missed my position as a Manager at Bentley. I love my job as the head of the store, what to decide on what work needs to be done, organizes, select people to accomplish every tasks given , creating and motivating a team through effective communication. I love deciding through suggestions from the employees on how to put new product display and how the products will be creatively and effectively visualized by customers.And most of all I love interacting with my customers answering their questions and helping them to give the benefits and great feature of any products that they want in the store.
Good discount on all the products
cannot return and refund final discounted sale products.