Pros: Decent discount, free outfit to start, great learning experience, pizza lunch on holidays, great working environment
Cons: Few hours, little incentive to make high sales goals, biased and annoying management.
Initially, I thought working here was great and had an optimistic outlook on how my time here would be. They offer a free outfit of your choice with every new hire and a 40% discount for part time employees. However, that caps off at 500 dollars quarterly for part time employees, which is four times a year. Yet they somehow expect you to keep up with new product coming in and wear what they want you to. If you don't look the part and the district manager happens to be in the store, expect to be sent home for the day.
Don't even get me started on how little hours you'll get if you're not great at making sales and pushing people to buy their overpriced, low quality clothes. There are great incentives for people who are aggressive and talkative and are sneaky about stealing their coworkers sales. Feel free to badger the managers all you like for more hours, they only go by picking favorites and awarding hours based on personal favor.
Be prepared to make up excuses on what you'll do next time if they find you're not making your weekly goals. Slow day and nobody's coming in? Too bad. You'd better have a game plan on how you'll do better next time. Some days the only way to possibly make a sale on slow days is if you were physically allowed to drag people into the store. Doesn't matter if nobody's coming in, they'll still call it a bad sales day.
The managers only get the real benefits with a guaranteed 40 hours a week and are reprimanded if they're to be found working less than that. They're given big bonuses for each week that their stores are meeting their goals, where as part – more... time employees are given a commission of maybe 1.3 percent if they sell over goal, and that's only if. The hourly wage is more worth it than that. Good luck making your goal with managers striving and pushing you out of the way to make their own higher, impossible sales goals.
Gossip is a BIG thing in this company. Managers will talk bad about you behind your back and encourage you to your face until they can make up their mind if they like you or not. The district manager is a totalitarian douche who makes it his number one priority to push people around until he "gets it in their heads" that they need to do what he says. He cuts a lot of deals with people for free items and sometimes even a clothing allowance if they'll do more than necessary but (obviously) not get paid for it. Also, don't expect to have any upward mobility from the bottom level unless you are good at sucking up and getting your name up there on the top sales list. There's no yearly performance reviews or any opportunity to make any more money than the base wage you were initially offered. They don't care what kind of person you are, as long as you're making them money and the way they want you to.
However, if you're looking for a decent job to get started with retail clothing experience, this is a good place to start. You'll learn a lot about sales techniques and growing as a salesperson if you ask a lot of questions and stay on top of your game when it comes to where you're at with your weekly goals. If you strive to be the best and don't mind shoving other people out of the way to make a sale, you'll do well here. Bonus points if you can stay on top of their ridiculous contests and promotions and can act excited about the product you'll be refolding over and over. – less