Branch Administrator
Belterra Corporation - Nanaimo, BC

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Fulltime Position – Branch Administrator
Location: Nanaimo, BC


Belterra Corporation has been providing timely access to conveyor belting and material flow handling products, accessories and solutions since 1969. We make things move for our clients. Through our sixteen branches, Belterra enjoys one of the largest sales and service networks in the Material Handling industry in Canada. Belterra’s customer-oriented maintenance service has earned us a reputation for being the best in the industry.

Job Summary

Our Nanaimo branch is currently seeking a Branch Administrator to join our team. We’re looking for a self-motivated, personable and enthusiastic individual who enjoys interacting with customers and working in a fast-paced office environment. The Branch Administrator will be in charge of a variety of administrative functions and provide support to the Branch Manager and sales staff members.

Main Responsibilities

  • Answer all incoming phone calls in a prompt and professional manner
  • Assist callers or walk-in customers with any queries or redirect to appropriate personnel
  • Invoicing

-prepare costs, labour hours, materials & product pricing
-process invoices
-mail or email to customers

  • Accounts Receivable

-monitor customer accounts; make credit and collection calls as needed
-process customer cheques, prepare bank deposits & deposit at bank

  • Payroll – prepare bi-weekly report to Corporate Head Office based in Delta, BC
  • Provide quotations to customers as required
  • Generate sales orders & work orders for upcoming service jobs & product sales
  • Process purchase orders for customer purchases & stock
  • Receive branch transfers and purchase orders, ensuring that all waste factors, freight, duties and other costs are included
  • Issue cheques on Imprest account as needed; submit monthly report to Corporate Head Office for re-imbursement
  • Maintain various tracking spreadsheets
  • Order office supplies as required
  • Assist with safety procedures & training
  • Maintain confidential employee files
  • Prepare & submit vacation requests for approval
  • Assist the Branch Manager and sales staff in areas where support is needed


  • Strong understanding of office administration duties and ability to use office equipment efficiently, (ie. Computer, photocopier, scanner, fax, multiple phone lines etc.)
  • Proficient in Microsoft Word, Excel, and Outlook
  • Excellent communication skills and professional manner
  • Experience with invoicing, A/R
  • Strong organization and time-management skills
  • Able to exercise tact, diplomacy and discretion in dealing with employees at all levels and confidential information
  • Detail-oriented
  • Ability to multi-task in a busy environment
  • Eager to learn, enthusiastic

Reporting To: Branch Manager/Regional Vice President

Number of Positions Available: 1

Please send us your current RESUME*, along with a *COVER LETTER stating your interest in the position, and your SALARY EXPECTATION before March 3, 2014.

We thank all applicants in advance, but we will only contact those who have been shortlisted