BELL Employee Reviews

Found 797 reviews matching the search
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Last Resort
Nordia (Current Employee) –  Saint John, NBMay 16, 2016
If you wan't a life of always having to meet a score card and having your goals raised every so often then this is the place for you. Nordia is a place of slaves where if you are meeting you can get away with anything (Even drinking at work and hitting on the supervisers multible times) But if you're not, They punnish you for every little thing. A place where they chop your monthly income and don't understand when you're upset about it, The Supervisers take things way to personal to be in the spot that they are in. The site manager is not perfesonal at all, Letting her top seller get drunk at work, letting him get away with harrasing other woman on the floor as well as missing day after day due to being on a drunkin binge. I've been here a year and 9 months and still don't got a shift I want, Yet they tell you when you first get hired that it only takes a couple months to get the shift you wan't when that's the furthest thing from the truth. But all in all it's pretty much High school, Always fighting to meet goals to keep your job as well as dealthing with not being treated the same as everyone else.

But if all that reaches out to you, Then you should apply asap!
Pros
14 an hour pay.
Cons
Low commison, Poor hours, Poor managment, poor work inviorment.
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Simple. Limited.
Bell Services Associate, The Source (Former Employee) –  Brampton, ONMay 15, 2016
Greet Customers and Tell them about Bell Residential Services such as home phone and internet. Limited growth. Was not allowed to assist customers with store items.
Pros
Employee Benefits
Cons
Limited work. Could not do more even if you wanted to.
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Bell - Pride to be part of the company
DMA Executive (Former Employee) –  Toronto, ONMay 14, 2016
I usually start my job at 9.30, excellent place to work especially when we resolve customer issues the appreciation we get from customers. It is premier telecom company with the latest technology called Fibe which is reliable & eliminates interruptions.
We have great team members to help us in times of difficulty especially in situation where in a customer service has been disconnected due to technical issues, talking to various departments to get the issue resolved and make sure his basic services are running so that he has access to at-least 911 services in case of any emergencies.
we have numerous summer events like barbecue get-togethers, mental health awareness programs, walk to promote various issues relating to kids etc
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good
SAP Trainer Consultant (Current Employee) –  Toronto, ONMay 11, 2016
Great place to work, people are wonderful with a good corporate progressive culture.

They are straightforward and do what they say they will do.
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great day
Business Account Manager (Former Employee) –  Toronto, ONMay 10, 2016
going to work early
outbound call because its easier to reach executive (at that time)
take care of followups and administrative task
closing deals is the best part of my job.
Pros
benefits
Cons
process is different and very long
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Flexable working hours
Infrastructure, Project Manager (Current Employee) –  Mississauga, ONMay 9, 2016
friendly working environment, co-workers are all been supportive. and get a lot of training in terms of your work development.
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Productive and fun to work
Sr Software testing engineer (Current Employee) –  Toronto, ONMay 9, 2016
Very helpful and friendly team.
Flexible hours.
No Long hours.
Interaction with the team on everyday basis is very productive..
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No benefits, no management supports, treated like a nobody if no sales made
Field Sales Representative (Former Employee) –  Mississauga, ONMay 4, 2016
So you train for 1 week and get treated really nice, new iphone and all the information you can retain. Learning new sales skills and getting loads of information on competitors.

You are sent in the field with a list that has already been exhausted. Dont go in the high rise building, you cannot solicit and will be thrown out by the property manager. Most private residents are not interested in what you have to say and you have to really work hard to get a sale. All the while your team lead/ sales manager is calling you every evening to get information on your sales for the day. If you do not do well; you are made to feel like a FAILURE AND GIVEN A WARNING.

No respect for their fellow colleagues and a horrible position to work in. You are better office working a regular 9-5 or getting an office job in Bell or somewhere else. Can you tell I was traumatized by this experience....
Pros
none
Cons
too many to name
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nice workplace with many workers in a call centre setup
Direct Marketing Retention Representative (Former Employee) –  Toronto, ONMay 4, 2016
This is a workplace with several agents working as customer service reps in an inbound call center. Targets are set for sales and saves (when a customer calling to cancel a service is saved). Targets change every month. Emphasis has now gone to selling through assertive and aggressive means to ensure set targets are met. Workers are working in low spirits due to the often unrealistic constantly changing targets. Management at the center fall low in the hierarchy and only follow orders from the headquarters. There is a disconnect between agents, team leaders and management. The good thing is that there exists a jovial camaraderie among the agents on the phone
Pros
good bonus for sales and benefits including Employee Savings Plan for buying shares at Bell
Cons
general unrealistic sales targets
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Worked very hard, but enjoyed every minute of it
Sales Consultant (Former Employee) –  Toronto, ONMay 3, 2016
This past summer I worked as a sales representative at Bell. My work day began at 8:30am and continued until 6:00pm. Throughout the day I would help many customers with their technological needs as well as handle customer escalations and act as a liaison to resolve customer concerns. I would help customers upgrade their cellphones, or set up new lines while ensuring that they were satisfied throughout the process. This job really helped me learn how important it is to exceed customers' expectations in order to build long-lasting relationships.
The management, as well as my co-workers were all extremely motivated and thrived at providing exceptional retail experiences for the clients. All of the staff were extremely educated when it came to the latest and greatest gadgets, and were always willing to help one another.
For me, the hardest part of the job was making sure that the customer was always satisfied. Cellphone plans can be very expensive and sometimes, it was very hard to find a solution to all of the customers needs/wants.
The most enjoyable part of the job was learning all about customer service. I was able to practice my passion for technology while I put forth my excellent communication/customer service skills.
Pros
Learned a lot
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Bell Canada
Security Analyst (Former Employee) –  TorontoMay 3, 2016
Overall it was not bad place to work. The managers were good and do their best to create work/life balance. However, there was little given in training. my hours were long but flexible. I can work from home.
Pros
flexible hours. option to work from home
Cons
Long hours. no real training
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Great
Reporting Analyst (Current Employee) –  Toronto, ONMay 2, 2016
Great place to work and learn new things. Reporting, analysis, design , conference calls, team work.

Really enjoyed working here it is a great place to find out what you would like to do as there are many facets of the business.
Pros
Interesting
Cons
Technology Always Changing
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Most amazing place to work
Project Manager - Network Operations (Former Employee) –  Montreal, CanadaApril 30, 2016
Bell Canada is the place to learn, create, demonstrate, take the lead and succeed. You get a clear picture on how telecommunications started and enjoyed participating in the evolution.
Pros
Everything
Cons
None
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I like customer service
Account Manager - Sales Representative (Former Employee) –  Ottawa, ONApril 29, 2016
I enjoyed interacting with customers. You meet all types of culture and mentalities. What I hated the most was doing door to doors.
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Excellent Employer
MANAGER / NETWORK INSTALLATION COORDINATOR (Former Employee) –  GTA, ONApril 25, 2016
Was provided the opportunity to work with leading edge technologies. Fantastic support provided from all departments. Great benefits and education support.
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Large scale company with leading technology
Application Event Analyst (Former Employee) –  Montréal, QCApril 17, 2016
Shift work monitoring server alarms and proactive resolution oftem times with assistance of application specialists or more senior system administrators, DBAs, Web specialists, network administrator, deployed technician, and programmers.
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Great place to work
Sales Representative (Current Employee) –  Barrie, ONApril 12, 2016
Constant changes in pricing and poor customer service from the call centre makes things difficult at times to help customers. Need to assist all customers with issues/complaints as well as tech support. co-workers are great and management Is always trying to help you succeed within the business through coaching sessions and positive words of encouragement. The hardest part of the job is the high targets. The most enjoyable part of the job is being able to tackle new situations and finding creative solutions while building strong rapport with your customers.
Pros
Great team to work with
Cons
High targets, irate customers and part time hours
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Fun Place
Field Service Technician (Current Employee) –  Mississauga, ONApril 11, 2016
•Worked alongside managers on shipping & merchandise investigations
•Loaded and unloaded trucks with merchandise & employee personal packages
•Processed and fulfilled orders according to date
•Worked with FedEx, UPS, Purolator, Canada Post & Canpar for shipping & receiving
•Ordered and maintained warehouse supplies
•Assisted employees with shipping costs & tracking information
•Filled out customs documentation & FCC forms for shipments going outside of Canada
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Good for starting after finishing school
Administrative Assistant/Receptionist (Former Employee) –  Toronto, ONApril 11, 2016
Good workplace with great coworkers, fast paced, good job amount and hours for the job. Part time is great. Learned to have a supervisor and to multitask and organize.
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productive and sharing culture with scope to learn and grow
Direct Sales Representative (Current Employee) –  Mississauga, ONApril 10, 2016
Good job exposure and experience and scope to learn and grow. The team structure is good and experienced. It provides the learning scope and also to share the knowledge acquired through experience. The company provides vast opportunity to learn and grow within the organization.
Pros
Vast opportunity to grow within the organization
Cons
Going door to door and having long weeks with less time on weekends
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Overall rating

3.9
Based on 869 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.7
Job Security/Advancement
3.4
Management
3.5
Culture
3.7