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551 reviews

BELL Canada Employee Reviews

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Overall a good experience
Training sales support/Quality Assurance (Current Employee), OttawaFebruary 6, 2015
Overall a good experience . Bell is a large company with lots of room to grow within the company. I recommend this company for anyone looking to work for a large corporation within the telecommunication world.
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Bell Aliant
Senior Manager (Former Employee), HalifaxFebruary 6, 2015
Pros: will enhance your skills quickly
Cons: recently purchased by bell canada so opportunities may be more limited
Good overall company to work for. Lots of opportunities to learn new skills and meet high-caliber people. Very professional organization
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Bell Technical Solutions is an excellent company to work for. There are many opportunities to move up in the organization
Director, Field Services, Ontario Central (Former Employee), GTAFebruary 3, 2015
Pros: excellent salary and good advancement
Cons: cannot think of many
As an Operations Field Director my typical day was in various work locations across the GTA. It involved coaching techs, managers and senior managers. It also involved numerous conference calls and meetings. We always reviewed results and created action plans to change trends going in the wrong direction. The team I worked with was proactive, caring and leaders.
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Fast paced, competitive sales environment
Account Executive (Former Employee), Mississauga, ONFebruary 3, 2015
Part of the challenge of working in a sales environment at Bell is the constant management and account changes.

I met a lot of great people at Bell, that I keep in contact with.
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Highly competitive environment
Support Analyst - Customer Help Centre (Former Employee), Halifax, NSJanuary 29, 2015
Pros: employee discount
Cons: long work hours at management level
Company is in a highly competitive environment and is ever changing. Due to many changes in this working environment, systems, processes etc. there are changes constantly. If you like change, this is the environment for you. You will never be bored and always challenged.
Co-workers supported and helped each other daily and formed a supportive bond.
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Sales based job with commission
Senior Sales Associate/Customer Service Rep. (Current Employee), Toronto, ONJanuary 29, 2015
• You have to cross sell and up sell to customers
• You will learn about customer service, sales, and electronics
• Co-workers are nice, and competitive
• The hardest part of the job is to sell services to customers
• The most enjoyable part of the job is when you make a sale
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Good and professional people, fun and motivating environment
Quality Assurance Consultant (Veritaaq) (Current Employee), Ottawa, ONJanuary 29, 2015
Good and professional people, fun and motivating environment.,
excellent location. Excellent working experience with team members and customers.
Would recommend work environment to my peers and would come back to work at Bell any time opportunity arise.
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Agile Methodology and Flexible Hours
Web Developer (Current Employee), Mississauga, ONJanuary 27, 2015
Every project is following the Agile Methodology so daily standup meetings and weekly dev meetings. The working hours are flexible and working weekends and overtime during weekdays is good.
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The best of the worst
Pod (Current Employee), GuessJanuary 27, 2015
Pros: work at home, salary and benefits
Cons: everything else
Generally Bell is an OK place to work. It is a bit of dog eat dog. There are people in positions that were promoted because
a)they've been around a long time and
b)their buddy was doing the hiring.
It doesn't mean they are the best person for the job. It is a large company and easy to get lost in the shuffle.
If you don't work in Eastern Canada, you pretty much don't exist. Poor communication across all departments and marginal execution on projects, however that is fairly typical in large companies.
The executive management keep talking about transforming the business from a traditional telco, yet keep reverting back to traditional products to promote to large customers. Not the best way to move ahead. The direction of Bell is unclear to me.
Layoffs are fairly constant, so if you don't have the stomach for that kind of thing, this is not the place for you.
I have been fortunate to receive funding to write exams, attend training and have access to a lab. All of that will contribute to my next position in another company.
The skill level of my peers for the position they are in is below par. They've been at Bell a long time, have little knowledge and tend to stick with each other. I have a low opinion of them. Teamwork/sharing information doesn't compute; keeping their job does.
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Good workplace with limited growth opportunities
Digital Marketing Specialist (Current Employee), Toronto, ONJanuary 26, 2015
Bell is a great company to work for, however growth opportunities are limited if you are looking to move up.
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Bell
Assistant Store Manager (Former Employee), KingstonJanuary 25, 2015
Cell phones to customers and other related tasks. Set and reach sales goals
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Best place for future growth
Network Technician (Current Employee), Halifax, NSJanuary 24, 2015
Pros: colleagues are very friendly. very good working environment
Cons: monotonous working
Place where you can learn many new things. Place to mould your career goals and objectives. Good place to start your career with.
Co-operative people.
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Fast Paced, Customer Service Oriented, Sales Driven Environment
Sales Consultant (Current Employee), London, ONJanuary 23, 2015
• Customer services, managing current and new clients
• Inventory and cash management, key holder responsibilities
• Sales, and up-selling a variety of bell products and services
• Self-motivated, and on-going product knowledge through continual product research
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Productive and a fun place to work.
Customer Service Representative (Current Employee), Toronto, ONJanuary 22, 2015
Pros: advancements
Cons: long hours
An amazing team and a great place to advance really quickly based on your abilities and talents.
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Harsh KPI at call centre
Customer Service Representative - Chinese Queue (Former Employee), North York, ONJanuary 16, 2015
daily life is gone with the hours that was required to work... all night shifts due to seniority of shifts... kinda ridiculous.
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peaceful at times
Installation & Repair Tech (Former Employee), Toronto, ONJanuary 16, 2015
very generic big company. always on the road. all local calls so you are home everyday.
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Great company to work for. Enjoyed working with peers to resolve customer issues
Technician (Former Employee), London, ONJanuary 15, 2015
Typical day taking calls from business clients across Canada with technical issues.
Used required company resources and departments to resolve small and high severity issues within time frame of 'Service Level Agreements' . Remotely accessed client's telecom systems to either upgrade, modify or resolve software issues as needed. Dispatched technicians if hardware source of the trouble. Kept detailed records of work related steps to resolve all issues to customers satisfaction.
Hardest part was relying on external vendors to comply with client's 'service level agreements' to resolve issues in a timely manner.
Most enjoyable part of the job was dealing with another satisfied customer and also dealing with assistance of a variety of departments and great people within Bell.
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N/a
Application incidents Analyst (Current Employee), Montréal, QCJanuary 11, 2015
The management is a big challenge to face. It's very difficult to align work and life in the departement i am coming from.
Nothing to say more
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productive and educational
Outbound Customer Service Representative (Former Employee), Bell, ONJanuary 9, 2015
on a regular day I would be going door to door generating sales with the training I was given.

I learned how to generate sales with different approaches to each client

management was eager in giving me the most out of the training to be successful in the work field

I thrived on the challenges that my job gave me every day
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Fast paced environment
Mobile Specialist (Current Employee), Edmonton, ABJanuary 8, 2015
Pros: clean environment
Cons: less pay
Love to work with co-workers and as a team...also leading the troll when working myself...

About BELL

Bell Canada, commonly shortened to "Bell", is a major Canadian telecommunications company. Including its subsidiaries – Read more