Working at Bell taught me a great deal about cellular technology, how to communicate, and deal with difficult customers.
Good career opportunities, and programs like education services to promote career growth.
Most of my managers provided excellent support. Helping to build confidence, providing critical feedback, and coaching.
The hardest part about the job, was dealing with extremely high call volumes, maintaining difficult average handle time, with minimal external support.
The most enjoyable aspect, helping customers, working with a great team, and developing an excellent rapport with management and peers.