Great experience connecting with residential clients.
Inside Sales Specialist (Former Employee) – Toronto, ON – 21 February 2017
- Making cold calls everyday to connect with clients providing solutions to their home services including Home Phone, Internet, Cable TV and Cell Phone contracts. - The biggest component of sales that I have learned at Bell was that people buy people. - Very supportive management and a very important tool for sales people to do their jobs well. Investing in their employees is what they preached and practiced. - The most enjoyable part of the job was when you make a sale and help your clients save money and get the best.
Field Technician (Current Employee) – Ottawa, ON – 5 March 2017
I enjoy working alone, meeting new people, working outside. I learned about how the telephone, iptv and dsl systems work. Management is great, always there for me when I need help. Coworkers can be quite negative about working more than the scheduled hours on a daily basis but all in all we all need the money anyways. Hardest part of the job is maintaining a social life due to many hours.
Call Centre Agent (Former Employee) – Ottawa, ON – 21 February 2017
A typical day at work was always interesting because of the location (St Laurent Mall). I got to learn how to work at a call center, the basic infos. It helped because without this 1st job I probably wouldn't have the rogers call center job. But it wasn't always organized, my schedual was made on the week of, i didn't enjoy not knowing it in advance. The management weren't giving me enough hours even though they barely had available workers. The hardest part of my job was to find out I was schedualed a few days before & the most enjoyable part of my job was working inside the mall. They didn't really have a culture it was a brand new store.
Technician (Current Employee) – Barrie, ON – 19 February 2017
Below average starting pay with a decent pay raise per 1048 hours worked. Not enough training provided and you are thrown into the field on your own without much experience. You are a number with this company, not a name. It is unionized but there are so many loop holes in the agreement that make this a "barely" unionized company. There are some perks to the job (clothing, boots, work phone etc.) but you will be working 6-7 days a week and your 8 week schedule can and will be changed on you. Say goodbye to weekends.
Field Sales Agent (Former Employee) – St. John's, NL – 1 February 2017
A company focused on squeezing the maximum from individuals in the short-term. High turnover and not for the long-term career hunter. Unreasonable expectations of early starts and late finishes with very poorly coordinated support from incompetent management. Ineffective training from inexperienced individuals far too focused on buzz-words and the quick 'sale and run' than any genuine customer focus. Good money can be made by the sharp-minded but only at the expense of a personal life and without any real regard for the customer's true needs.
Tools Developer (Former Employee) – Toronto, ON – 24 January 2017
The benefits are fantastic and you can pretty much work from home most of the time. However you still have to return to the office a few times a week and its a scene straight out of office space. The equipment is ancient, the furniture is older and you have to bring your own kettle if you wanna make tea. The work is alright but requesting any sort of help will trap you in an inescapable vortex of bureaucracy - found only in Kofka's darkest nightmares. That being said they realize the office is a hole and have great amenities for working remotely. Bonus: your benefits get exponentially better the longer you stay.
Field Sales Representative - Lead Hand (Former Employee) – Mississauga, ON – 25 March 2017
There was no work life balance and at the end of the day you were just an employee number to management. The winters were exceptionally harsh and we didnt even have proper branded clothing or working conditions to ensure minimum requirements for working in the cold. We would have to leave our cars running and jump into it every 20 minutes or so just to make sure we werent frozen.
Call Centre Agent (Former Employee) – Kitchener, ON – 22 January 2017
A typical day at work was taking client care calls, resolving billing issues, and helping customers make other chances to their mobile phone account as well as minor troubleshooting -I learned a lot about cell phones such as Apple, Android, Blackberry. Also learnt a lot about troubleshooting each kind of phones mentioned above. Moreover also learnt a lot about how to calm upset customers as well as little up-sells of newer features and plans company would offer over the course of time. I learnt how to explain things in visual detail with my words as we were to help customers over the phone. At times having free lunch and games as well as meeting a lot of great people to work with was the most enjoyable part of the job.
Owner/Manager (Current Employee) – Digby, NS – 16 January 2017
If you work for the company maybe, but I was always a Contractor. Benefits are the Demo's, a few trips, and nothing else. I got paid once a month, we were very sales driven, and it was difficult to meet the expected out comes in the rural markets in the later years. As competition increased, they keep trying to squeeze more our of their people for less. Telecommunications continues to be competitive and limited rewards.
Pro's Free Cell and Internet Demo Lines, a Few trips.
Sales Consultant (Current Employee) – Guelph, ON – 15 January 2017
This is a great job opportunity for young students but not something one should seek as a permanent career. There is maximum salary set that you can never surpass and the commission structure is frequently being changed to make sales less lucrative. The company says it likes to promote within and you can make it to head office but that is untrue for a large portion of the scenarios. Essentially Bell likes to think up new ways for workers to DO MORE while being PAID LESS.
Telecommunications Network Technician (Current Employee) – Newmarket, ON – 13 January 2017
Forced Overtime. Disciplined if cant make it in for OT because of personal obligations. Late notice night before schedule changes.The company can't forecast the workload properly. Lies to customers sometimes to get a sale. Company wastes money on tracking, and pointless programs that don't help the technicians but in fact make their job more difficult and stressful. Poor communication at BTS. No respect for humanity and values. Enjoy working outside, and dealing with different troubles and troubleshooting.
Team Lead Inside Sales (Former Employee) – Mississauga, ON – 12 January 2017
Helped prioritize work schedules and delegated assignments and developed solutions as part of quality management team. Easily establish rapport with people of all ages, cultures, and beliefs. Analyzed economic conditions, business trends and potential markets. Excellent motivational, planning and communication skills, with proven results building winning teams that exceed objectives. Technically oriented - resourceful in problem solving and strategic planning to alleviate problems and took initiative in evaluating opportunities for team members.
Logistics Attendant (Current Employee) – Toronto, ON – 16 March 2017
Great place! a lot of learning opportunities and room for advancement. Co-workers and managers were very helpful during the probationary period. Workplace culture is calm during most of the time but can be intense during the mornings and certain period. The hardest part of the job is waking up at 5 am. The most enjoyable part is working together as a team.
Salesman (Former Employee) – various – 5 January 2017
Having worked at Bell over three separate times this is the worse. Bell 'sub-contracts' the function to PCS who is the employer and the culture is cutthroat for numbers , not listening to feedback on locations, and just simple bad management in this organizational matrix situation. Bell employees have priority to your sales and lost commissions and reported but nothing done.
Good entry position to see if you are a 'sale-person' but anyone with experience would not put up with the situation
Business Service Representative (Former Employee) – St. John's, NL – 21 January 2017
I worked with Bell Aliant for 29 years and retired in December 2016. I enjoyed my work there, the people were great. The company offered a retirement package and I applied and didn't expect to get it but i did, therefore I had no choice but retire. It was a high demanding position with dispatching technicians for offshore, troubles with major companies across Newfoundland & Labrador.
Customer Service Representative (Former Employee) – Etobicoke, ON – 26 January 2017
My work responsibility: • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Systems Architect (Current Employee) – Mississauga, ON – 30 December 2016
1.Meet clients and provide pre-sales engineering. 2.Discuss design requirements with client and internal teams. 3.Create project charter. 3.Design a solution to meet the challenge. 4.Prepare written proposal, documentation, drawings and presentations. 5. Obtain customer approval of technical design and proposal. 6. Create a project and implementation plan. 7. Install and validate the design. 8. Ongoing solution design change prime.
• Defect testing for different builds. • Performed Functional Testing, Regression Testing and Batch Testing. Also, supported Front-end Applications and Batch processes. • Strong communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly & utilizing the same in a productive manner.
Field Sales Representative (Current Employee) – Toronto, ON – 3 February 2017
Bell has an amazing line of products and services that are incredibly fascinating which make it easy to become easily enthusiastic about the position. The incentives and benefits help alleviate some of the stress the position has to off and with friendly co-workers and management makes for a great environment to be apart of.