BELL Employee Review

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Good Luck Having a Life
Technician (Current Employee) –  Ottawa, ON16 September 2013
You will have no weekends off for the first 3-4 years of employment. You will work overtime without a choice. You will have a standoffish relationship with management. You will work til 9 every night, even the ones when you work at 8 the next morning. You will have absolutely no opportunities for advancement but in all fairness you will get a raise every 6 months til you inevitably quit or lose the will to live and get fired. Co-workers are good people for the most part, but they seem to get increasingly bitter as their years of experience grind their souls day-by-increasingly-dreary-day.
Pros
Paid training
Cons
Long hours, no weekends, goes nowhere
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High pressure job with various performance metrics
Client Solutions/Escalations Team Member (Former Employee) –  Vancouver, BC21 February 2018
Answer calls for various concerns from customer escalation to general customer inquiry. Can be overwhelming at times as there are high call volumes and difficult performance metrics to meet.
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Sucks at all levels
Customer Service (Former Employee) –  Montréal, QC21 February 2018
No work life balance, horrible schedules, demanding employer for a tiny pay, most employees are freshly landed immigrants who gets exploited like slaves and have no perspectives. Customers are demading and treated like royalty when Bell overcharge them with rates and rooming . Bell corporate culture is sharkesh want all the money and give the minimum back. Never working there again . Hope they loose more customers .
Pros
None
Cons
To my experience Everything
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