BELL Employee Reviews

Found 796 reviews matching the search
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things i've learned
Sales Representative (Current Employee) –  East York, ONSeptember 20, 2016
what i learned at bell was that you have to plan out your day properly in order to be successful. You have to take baby steps in order to get what you want and as long has you have hard work and confidence you can complish anything
Pros
starts in the evening
Cons
long hours
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Bell Canada Third Party
Call Centre Representative (Former Employee) –  victoria park and esna parkSeptember 20, 2016
Bell Canada was a third party office offering sales of products through a call center environment. I learned how to be organized with customers, meeting there satisfaction to the most, 100 calls a day. The hardest part about the job was it being far for travel with high school. The most enjoyable part was it being an office environment, and very comfortable, and excellent staff.
Cons
company relocated further, and was to long to travel with highschool
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Great experience
Technician (Former Employee) –  Ottawa, ONSeptember 20, 2016
It was great to meet different sort of people while going into their apartments to fix or install their telephone line or their internt
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customer calling for different inquiries billing and technique
bilingual customer service (Former Employee) –  Toronto, ONSeptember 17, 2016
customer calling to discuss about theirs bills and they need help for different technique issues ,explain the bell policies to the customer and book customer installation for new service and service call
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Lively environment, Great break Station with pool tables.
Retention Agent (Former Employee) –  Moncton, NBSeptember 14, 2016
Was a great place to work in. recently Renovated interiors with new carpets. Alot of great people to work with in a great community.
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Communication skill enhancing - technical and verbal
Senior Sales Consultant (Former Employee) –  London, ONSeptember 11, 2016
Working for Bell was probably the best start to a career I could have asked for. I quite enjoyed my experience and having the ability to work with all types of the population and make every attempt to ensure a positive result for the customer and myself.
Pros
Commission
Cons
slow growth potential
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Productive and interesting job
Customer Service Representative (Former Employee) –  Ottawa, ONSeptember 7, 2016
The most enjoyable part of the job was the party at the end of the year with all employees. I learned the best way to sell services, my co-workers were so friendly. the hardest part of the job was when the system was down, we used to take notes of each call and do the report once the system was restored. There used to be a lot of change in management.
Pros
Free Pizza most of Fridays
Cons
stay long time on the last call at the end of the shift
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it has a family feeling
Service technician (Current Employee) –  Toronto, ONSeptember 1, 2016
day starts with siging in on the company phone,organising truck if one ordered for material,then dispatching to your first job
Pros
being out on the road on your own
Cons
being on the frontline
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Goof company to work for
Human Resources Assistant (Former Employee) –  Toronto, ONSeptember 1, 2016
Excellent benefits and good paying job. Good company to work for. Staff and management are very friendly. Would recommend this company anytime as they have been around for a very long time.
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Dynamic work envoirnment
QA Engineer (Former Employee) –  Toronto, ONAugust 25, 2016
A typical day at work, Documentation such as Test planning, Test cases, Test analysis reports, RTM, logging bugs, regression testing using automation scripts.
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Fun place to work
Customer care specialist (Former Employee) –  Montréal, QCAugust 23, 2016
Fun place to work, customer service related. Employees off work gathering and activities. Bonuses and very good benefits. Great support from management team.
Pros
A lot of fun and great relationship within employees
Cons
Irate customers can get really disrespectful
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Did this as a father's day gift for my dad who worked for bell for 40 years
Customer Service (Former Employee) –  Ottawa, ONAugust 22, 2016
Did a one year contract with Bell. The job was okay but as a call centre whose primary focus is draining their customers dry, it's a little gloomy. I wouldn't recommend if you have a soul.
Pros
great pay.
Cons
blood sucking savages.
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productive
Sales Consultant/ A.I.T department (Current Employee) –  Ottawa, ONAugust 20, 2016
we mostly answer calls and fix problem
we learn how to multitaske
management are always here when we need help
co-worker are wonderfull
hardest part of the job is almost every thing you need to pay attention at every details
what I enjoy about the job is that its works on all your skills
Pros
free lunches
Cons
lack of trainning
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Review
Sales Consultant (Former Employee) –  Toronto, ONAugust 12, 2016
Typical day at work include;
updating products and services that have been promoted and coming on to the market for knowledge and customer introduction.

managing customer questions, concerns and problem solving each situation to best service and retain customer satisfaction.

Sale products and services by recognizing each customer need or want as well as increasing sales revenue for business.

cooperating and participating as team player with all staff by providing knowledge support and guidance.

End of day balancing and reconciling invoices.
Pros
continuous staff support
Cons
sunday hours
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unethical
Assistant Manager (Former Employee) –  Calgary, ABAugust 12, 2016
As much as I enjoyed working for Bell, I also hated the fact that some of things done for clients were unethical. Franchise's goal was just to make money and customer's best interest was widely ignored.
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Good Job Security, not fun culture
Employer (Former Employee) –  Montréal, QCAugust 12, 2016
Bell is a a good place for job security, but the culture is not good. They don't provide a lot of training which means that they don't invest in people
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Fast-paced, sales-driven enviroment
Sales Consultant (Current Employee) –  Thunder Bay, ONAugust 11, 2016
Great place to work if you wish to gain experience as working as part of a team. Ability to make a lot of money for a part-time job, as well as great benefit and vacation.
Pros
Great people, great benefits, great money
Cons
Management is not heavily involved in their duties
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A sweatshop
GIS Technician (Former Employee) –  Mississauga, ONAugust 10, 2016
3 month contract as a GIS technician with marketing analytics.
- They paid $100/day for 12+ hours, and I was expected to attend unpaid training on weekends
- A f***ing sweatshop, I'd rather go homeless than work there again
Pros
Advancement
Cons
Everything else
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An evil organization
Direct Marketing Representative (Former Employee) –  Scarborough, ONAugust 10, 2016
Terrible company, only accept from Nordia if your desperate for a job. no notice on schedule, sales targets that change once you get close. Managers with huge personal issues to which they take out on workers.
Pros
non
Cons
tons
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A Bit Cut Throat
Sales Associate (Former Employee) –  Medicine Hat, ABAugust 10, 2016
As a commission sales driven culture working here tends to be cut throat and a bit underhanded at times. Management is extremely top heavy. When sales targets aren't being met the CEO will berate the marketing team who in tern will berate the national managers who will turn around and etc, The problem being that the anger flows down but the explanations never made it back up as was the case in Alberta when the oil field crashed and no one was spending money.

On the plus side they do offer a decent training program, benefits package, and competative commissions structure.
Pros
commissions, training
Cons
top heavy management
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Overall rating

3.9
Based on 868 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.7
Job Security/Advancement
3.4
Management
3.5
Culture
3.7