BELL Employee Reviews

Found 841 reviews matching the search
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Managment and business direction/rules/process change without consultation or notice
Sales Consultant (Current Employee) –  Toronto, ON9 November 2016
Very unprofessional company to work for or be partners with.
low morale in the company. Can not share thoughts which do not align with mgmt. you get fired!
Only interested in TOP execs filling their pockets
Pros
Largest Telco in Canada, Deals with Fortune 500 and Govt
Cons
poor compensation, lack focus on ensuring success of their employees and looking after them, high churn in customers and employees including top and middle management
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A Bit Cut Throat
Sales Associate (Former Employee) –  Medicine Hat, AB10 August 2016
As a commission sales driven culture working here tends to be cut throat and a bit underhanded at times. Management is extremely top heavy. When sales targets aren't being met the CEO will berate the marketing team who in tern will berate the national managers who will turn around and etc, The problem being that the anger flows down but the explanations never made it back up as was the case in Alberta when the oil field crashed and no one was spending money.

On the plus side they do offer a decent training program, benefits package, and competative commissions structure.
Pros
commissions, training
Cons
top heavy management
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Very positive and challenging work environment.
Residential Service Specialist (Current Employee) –  Montréal, QC7 December 2016
Working at Bell Canada was one of the most exciting and fun jobs I've had. The staff was always pleasant to work with. We were treated very well in terms of benefits and commissions. I would have to say the most enjoyable part of our job was touring the province in order to promote our residential services at big events such as the "Jazz Fest", the "Festival d'été" in Quebec City, and other large scale events across the province as well as small pop-up kiosks in malls which we would call "mall tours". When we would travel, all our expenses were paid including hotels, food, and $0.45/km traveled.
Pros
Benefits
Cons
Management
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excellent job culture
Database Marketing Specialist, BRS (Current Employee) –  Toronto, ON4 October 2016
very good place to work.
lot of benefits, great management.
company vision is uniform.
great bonus,
office location near highway
work life balance good
Pros
great benefits
Cons
promotion hard
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Productive and fun atmosphere
Client Representative (Former Employee) –  Scarborough, ON5 November 2016
In a typical day, I would sell products and services to clients providing the benefits they require as well as going to the needs of the business. Throughout the day I would complete various administrative duties including respond to 30 or more incoming calls from customers. I'd assist with new and existing service orders, handle all inquires, questions, complaints and emails. I also provided strong customer service and resolved customer issues.
Pros
Friendly staff
Cons
Short lunches and long hours
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No balance of life and work
Technician (Former Employee) –  Woodstock, ON2 December 2016
Good pay, advancement based on local branch sometimes will not happen for many years. Management not very interactive, just look at numbers. Inconsistent hours, on call for up to 6 days a week, no weekends.
Cons
long hours, no weekends
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Bell Residential Specialist
Sales Consultant (Former Employee) –  255 young street19 May 2016
Worked with Bell Canada for 2 years.

Great place for getting experience. NO ADVANCEMENT AT ALL!!! or takes to long for it to even happen.
Pay started at $11.25 an hour plus commission. made about $4000 a month at the Toronto Eaton Center.

Plus benefits kick in after 3 months. 90% of dental and 70% is medical.

amazing place to work out. lots of competition...

good luck!!!
Pros
35% off Bell service, Great benefits
Cons
Long Hours, Worst Management.
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Productive and fun workplace and always up to date with the next new phone
Manager (Current Employee) –  Sherwood Park, AB12 July 2016
Working for Bell has been rewarding in terms of building experience and relationships with other individuals. There are daily routines that one must follow in order to have a successful day. A lot of cold calls to make and a lot of interactions with customers which itself can be rewarding because you meet very interesting individuals. Management is good and the co-workers were fun and great to work with.
Pros
Free demo line
Cons
long hours
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nice workplace with many workers in a call centre setup
Direct Marketing Retention Representative (Former Employee) –  Toronto, ON4 May 2016
This is a workplace with several agents working as customer service reps in an inbound call center. Targets are set for sales and saves (when a customer calling to cancel a service is saved). Targets change every month. Emphasis has now gone to selling through assertive and aggressive means to ensure set targets are met. Workers are working in low spirits due to the often unrealistic constantly changing targets. Management at the center fall low in the hierarchy and only follow orders from the headquarters. There is a disconnect between agents, team leaders and management. The good thing is that there exists a jovial camaraderie among the agents on the phone
Pros
good bonus for sales and benefits including Employee Savings Plan for buying shares at Bell
Cons
general unrealistic sales targets
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Over good company
Sr. Manager (Current Employee) –  New Brunswick6 October 2016
Good company with good benefits. However, for a company this size, the Executive are severely over Micro Managing and there's little to no empowerment passed down below the Directors
Pros
Good benefits
Cons
Micro Management from the Executives
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Great benefits but no carrer advancement opportunities
Customer service Representative/Technical support (Current Employee) –  Ottawa, ON21 November 2016
No career dvancement opportunities. The shifts are pretty bad, it doesn't get better with seniority.
Pretty multicultural workplace, good pay, great benefits program
Pros
Great location
Cons
Bad shifts
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Not what I was promised
Assisted Install Technical Support (Current Employee) –  Ottawa, ON5 October 2016
Considered contractor, no benefits, no advancement all of which were bountiful during the interview process. Will cut hours with one weeks notice, then expect one to work all overtime to make up those hours, not at overtime pay.
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Fast-paced, sales-driven enviroment
Sales Consultant (Current Employee) –  Thunder Bay, ON11 August 2016
Great place to work if you wish to gain experience as working as part of a team. Ability to make a lot of money for a part-time job, as well as great benefit and vacation.
Pros
Great people, great benefits, great money
Cons
Management is not heavily involved in their duties
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fast paced and competitive
Customer Service Representative (Former Employee) –  Chatham Ontario4 November 2016
I answered the phone and tried to answer any questions customers had with their phone bills. We took care of all errors or changes to phone bills as well as handled all the moving of telephones, installations and disconnections.
I also collected delinquent phone bills and we had to disconnect overdue accounts as well as try and collect previously disconnected accounts. This was all for residential customers.
Our job was to be the voice of Bell Canada
Pros
learned a lot of customer service skills
Cons
sales very competitive, often dealt with disgruntled customers
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Fun place to work
Customer care specialist (Former Employee) –  Montréal, QC23 August 2016
Fun place to work, customer service related. Employees off work gathering and activities. Bonuses and very good benefits. Great support from management team.
Pros
A lot of fun and great relationship within employees
Cons
Irate customers can get really disrespectful
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Goof company to work for
Human Resources Assistant (Former Employee) –  Toronto, ON1 September 2016
Excellent benefits and good paying job. Good company to work for. Staff and management are very friendly. Would recommend this company anytime as they have been around for a very long time.
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Ok place
Video Conferencing and Audio Visual Manager (Current Employee) –  Toronto, ON7 July 2016
Working as a contract worker with no benefits. Contract is secure but no room for advancement as it is difficult to actually get hired by the company to move and grow within the corporation.
Pros
Light workload
Cons
No benefits for contract
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system administrator
System Administrator (Current Employee) –  Toronto, ON27 May 2016
A fun place to work at. I have learned to a lot of things from my team . Great management always will to help. You are given advancements and good benefits
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Last Resort
Nordia (Current Employee) –  Saint John, NB16 May 2016
If you wan't a life of always having to meet a score card and having your goals raised every so often then this is the place for you. Nordia is a place of slaves where if you are meeting you can get away with anything (Even drinking at work and hitting on the supervisers multible times) But if you're not, They punnish you for every little thing. A place where they chop your monthly income and don't understand when you're upset about it, The Supervisers take things way to personal to be in the spot that they are in. The site manager is not perfesonal at all, Letting her top seller get drunk at work, letting him get away with harrasing other woman on the floor as well as missing day after day due to being on a drunkin binge. I've been here a year and 9 months and still don't got a shift I want, Yet they tell you when you first get hired that it only takes a couple months to get the shift you wan't when that's the furthest thing from the truth. But all in all it's pretty much High school, Always fighting to meet goals to keep your job as well as dealthing with not being treated the same as everyone else.

But if all that reaches out to you, Then you should apply asap!
Pros
14 an hour pay.
Cons
Low commison, Poor hours, Poor managment, poor work inviorment.
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Good Job Security, not fun culture
Employer (Former Employee) –  Montréal, QC12 August 2016
Bell is a a good place for job security, but the culture is not good. They don't provide a lot of training which means that they don't invest in people
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Overall rating

3.9
Based on 916 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.7
Job Security/Advancement
3.4
Management
3.5
Culture
3.7