Call Centre Agent (Former Employee) – Ottawa, ON – 21 February 2017
A typical day at work was always interesting because of the location (St Laurent Mall). I got to learn how to work at a call center, the basic infos. It helped because without this 1st job I probably wouldn't have the rogers call center job. But it wasn't always organized, my schedual was made on the week of, i didn't enjoy not knowing it in advance. The management weren't giving me enough hours even though they barely had available workers. The hardest part of my job was to find out I was schedualed a few days before & the most enjoyable part of my job was working inside the mall. They didn't really have a culture it was a brand new store.
not enough work hours