BELL Employee Reviews

Found 867 reviews matching the search
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Very positive and challenging work environment.
Residential Service Specialist (Current Employee) –  Montréal, QC7 December 2016
Working at Bell Canada was one of the most exciting and fun jobs I've had. The staff was always pleasant to work with. We were treated very well in terms of benefits and commissions. I would have to say the most enjoyable part of our job was touring the province in order to promote our residential services at big events such as the "Jazz Fest", the "Festival d'été" in Quebec City, and other large scale events across the province as well as small pop-up kiosks in malls which we would call "mall tours". When we would travel, all our expenses were paid including hotels, food, and $0.45/km traveled.
Pros
Benefits
Cons
Management
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Great work environment
Bell Field Sales (Former Employee) –  Ottawa, ON7 January 2017
This job was great! There was many benefits to working outside with your team. Pursuing and track clients was always rewarding. Door to door sales, 100% commission is can be a great opportunity. I have done commission only door to door sales for four summers. It has treated me really well. 100% commission especially in a door to door environment allows you to get paid what you are worth.

You control how many doors you knock on in a day. You control the attitude and presentation you deliver at the door. Quite honestly, it becomes a numbers game. The more doors you knock with a positive attitude the more money you will make. A company isn't going to let you go for one bad day of sales, but they also don't want slackers dragging down their other sales representatives.
Pros
Good schedule
Cons
Work during bad weather
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Bell Aliant, Was it really a Good Place.
Owner/Manager (Current Employee) –  Digby, NS16 January 2017
If you work for the company maybe, but I was always a Contractor. Benefits are the Demo's, a few trips, and nothing else. I got paid once a month, we were very sales driven, and it was difficult to meet the expected out comes in the rural markets in the later years. As competition increased, they keep trying to squeeze more our of their people for less. Telecommunications continues to be competitive and limited rewards.
Pros
Pro's Free Cell and Internet Demo Lines, a Few trips.
Cons
Long hours at times, no benefit package.
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Managment and business direction/rules/process change without consultation or notice
Sales Consultant (Current Employee) –  Toronto, ON9 November 2016
Very unprofessional company to work for or be partners with.
low morale in the company. Can not share thoughts which do not align with mgmt. you get fired!
Only interested in TOP execs filling their pockets
Pros
Largest Telco in Canada, Deals with Fortune 500 and Govt
Cons
poor compensation, lack focus on ensuring success of their employees and looking after them, high churn in customers and employees including top and middle management
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Productive and fun atmosphere
Client Representative (Former Employee) –  Scarborough, ON5 November 2016
In a typical day, I would sell products and services to clients providing the benefits they require as well as going to the needs of the business. Throughout the day I would complete various administrative duties including respond to 30 or more incoming calls from customers. I'd assist with new and existing service orders, handle all inquires, questions, complaints and emails. I also provided strong customer service and resolved customer issues.
Pros
Friendly staff
Cons
Short lunches and long hours
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Opportunity to grow with the company
Customer Service Representative (Former Employee) –  Montréal, QC17 January 2017
Great traning program and coaching by management
good incentive program,good employee culture to get you motivated.Fairly good benefits. Good amount of time off.
Pros
Nice people to work with and great environment, Hours were pretty great too due to the balance and number of individuals working
Cons
The management might ask for too much at times and provide little assistance in other situation, Sometimes management seems disorganized
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Sales Consultant
Sales Consultant (Current Employee) –  Guelph, ON15 January 2017
This is a great job opportunity for young students but not something one should seek as a permanent career. There is maximum salary set that you can never surpass and the commission structure is frequently being changed to make sales less lucrative. The company says it likes to promote within and you can make it to head office but that is untrue for a large portion of the scenarios. Essentially Bell likes to think up new ways for workers to DO MORE while being PAID LESS.
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A Bit Cut Throat
Sales Associate (Former Employee) –  Medicine Hat, AB10 August 2016
As a commission sales driven culture working here tends to be cut throat and a bit underhanded at times. Management is extremely top heavy. When sales targets aren't being met the CEO will berate the marketing team who in tern will berate the national managers who will turn around and etc, The problem being that the anger flows down but the explanations never made it back up as was the case in Alberta when the oil field crashed and no one was spending money.

On the plus side they do offer a decent training program, benefits package, and competative commissions structure.
Pros
commissions, training
Cons
top heavy management
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Great benefits but no carrer advancement opportunities
Customer service Representative/Technical support (Current Employee) –  Ottawa, ON21 November 2016
No career dvancement opportunities. The shifts are pretty bad, it doesn't get better with seniority.
Pretty multicultural workplace, good pay, great benefits program
Pros
Great location
Cons
Bad shifts
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excellent job culture
Database Marketing Specialist, BRS (Current Employee) –  Toronto, ON4 October 2016
very good place to work.
lot of benefits, great management.
company vision is uniform.
great bonus,
office location near highway
work life balance good
Pros
great benefits
Cons
promotion hard
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Great atmosphere
Technician (Current Employee) –  Toronto, ON3 January 2017
Prestigious company to always further your career path within. Great Job security. Help is always there if needed. Great coworkers and managment.
Pros
Benefits, annual wage increases, premiums, free work apparel.
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Not what I was promised
Assisted Install Technical Support (Current Employee) –  Ottawa, ON5 October 2016
Considered contractor, no benefits, no advancement all of which were bountiful during the interview process. Will cut hours with one weeks notice, then expect one to work all overtime to make up those hours, not at overtime pay.
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Over good company
Sr. Manager (Current Employee) –  New Brunswick6 October 2016
Good company with good benefits. However, for a company this size, the Executive are severely over Micro Managing and there's little to no empowerment passed down below the Directors
Pros
Good benefits
Cons
Micro Management from the Executives
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Okay
Technician (Current Employee) –  downtown toronto16 January 2017
Work/ life balance is horrible, policies and procedures are always changing. The union is there to help but often complaints or issues go unresolved, co-workers are amazing (probably the best part of the job) there are a lot of stipulations around benefits.
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nice workplace with many workers in a call centre setup
Direct Marketing Retention Representative (Former Employee) –  Toronto, ON4 May 2016
This is a workplace with several agents working as customer service reps in an inbound call center. Targets are set for sales and saves (when a customer calling to cancel a service is saved). Targets change every month. Emphasis has now gone to selling through assertive and aggressive means to ensure set targets are met. Workers are working in low spirits due to the often unrealistic constantly changing targets. Management at the center fall low in the hierarchy and only follow orders from the headquarters. There is a disconnect between agents, team leaders and management. The good thing is that there exists a jovial camaraderie among the agents on the phone
Pros
good bonus for sales and benefits including Employee Savings Plan for buying shares at Bell
Cons
general unrealistic sales targets
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Ever changing environment
Helpdesk Representative (Current Employee) –  Saint John, NB2 January 2017
Bell is a good company for salary/benefits.
Things change very quickly and you can go from a regular Mon-Fri work week, to all of a sudden working 12 hours (4 on 4 off) shifts.
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Working direct with Bell as their field sales guy!
Field Sales Representative (Former Employee) –  North York, ON4 October 2016
Bell was amazing, the managers I had were so helpful, I learned a lot much from them. There are no benefits, but pay was very high.
I left to work on my own ventures and finish school.
Pros
High salary, awesome team, base pay for the slow days
Cons
No benefits
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Test Center Service Assurance Manager (Former Employee) –  Toronto, ON1 November 2016
Great working environment. Gained technical knowledge and experience from peers and technical teams. High pace job with high demands to achieve goals.
Pros
Good benefits
Cons
Little recognition for hard work
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Fun place to work
Customer care specialist (Former Employee) –  Montréal, QC23 August 2016
Fun place to work, customer service related. Employees off work gathering and activities. Bonuses and very good benefits. Great support from management team.
Pros
A lot of fun and great relationship within employees
Cons
Irate customers can get really disrespectful
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Fast-paced, sales-driven enviroment
Sales Consultant (Current Employee) –  Thunder Bay, ON11 August 2016
Great place to work if you wish to gain experience as working as part of a team. Ability to make a lot of money for a part-time job, as well as great benefit and vacation.
Pros
Great people, great benefits, great money
Cons
Management is not heavily involved in their duties
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Overall rating

3.9
Based on 942 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.7
Job Security/Advancement
3.4
Management
3.5
Culture
3.7