Pros: great management, fast paced environment, learning new skills
Cons: schedule keeps changing, no work life balance, finish work at 9 pm and have to be at work 8 am next day
Started of at 50 eglinton at the dmc were the compensation and environment was great. Moved to 100 borough drive to BRS , from there everything went down hill. . Management is wonderful and is willing to help you out with work or none work related issues. A normal day is arrive 20 mins early because the computer takes about 10 to load. Sales targets are unrealistic certain months because the calls get routed incorrect and there is nothing you can do for a customer unless he wants brand new services. Company rather pays less and gets garbage customer experience with 3rd parties then keep ur internal employees with at least 3 years of experience in bell who provide quality customer experience.
The sales director don't care about his workers they all just numbers.
If Bell was the same like 5 years ago when I first started I'd probably still stay. I'm sad to leave because from management to front line agents everyone was like a family.