Beland Organic Foods is a rapidly growing producer, wholesaler and brokerage firm committed to Canadian, natural and organic products, with offices in Québec and Vancouver. Our organics foods are widely available in the major natural and organic food market of Greater Toronto.
We are primarily seeking an outside sales representative who has a GOOD SELLING EXPERIENCE (1-2 years) of the natural and organic food market retail: trends in the industry, major natural food retailers and chains, health food products (pricing, brands, packaging) and the marketing strategies generally used (ads, demos, promo events, shows, etc.).
Handles incoming calls from sales prospects
Meet retailers on a regular basis (2 days a week)
Sells product using catalogue, case stacks, sales programs and flyers
Monitors and informs customers of the availability of products, new pricing, promotions, flyers, case stack deals and offer possible substitutions to products ordered that are out of stock
Build relationships to provide repeat business and excellent customer service
Process sales orders, provide follow-through and work with other departments to ensure streamlined operations
Obtain orders via email/fax by proactively making telephone sales calls.
Inform customers of new products by explaining the benefits and features and encourage the customer to list products.
Proactively create opportunities for new business with existing customers
Call past customers and cold call new sales leads to generate sales
Develop and provide a professional, friendly communication style with customers and Beland Organic Foods' staff
Develop and maintain an organized work area and records
Ensure that all expected orders for the day are accounted for
Prior sales or customer service experience preferred in natural food retail market (1-2 years)
Highly motivated with a desire to be successful
Competitive and committed attitude required
Good understanding of computer operations, preferably Microsoft Word and Excel, and possess the ability to learn new applications
Familiarity with order entry and invoicing - an asset
Excellent customer service skills including the ability to deal with people in a professional, courteous and friendly manner is required
Excellent communication skills, both written and verbal.
Attention to detail and effective time management and organizational skills are necessary
Work effectively in a team environment and have a willingness to learn in a quickly changing industry
Familiarity with cooperatives and/or not-for-profit sector as well as an interest in organic and natural food would be beneficial
Must be flexible and available to work occasional weekends, as required
Reliable transportation, current driver’s license, and valid insurance
$20-23 per hour
35 hours / week
Sales expense allowance (food, gas, phone)
APPLICANTS SHOULD SUBMIT THEIR RESUME AND COVER LETTER QUOTING "outside Sales Rep" to Martin Béland.