Pros: Bonus program, health insurance, flexible spending
The A/R department is not sales oriented. I know that part of A/R is to collect funds however a company should also try to stay on trend with competitors, especially when the competitors have been in the business much longer and offer high quality products as well.
A/R should improve the relationship it has with Sales and find ways to work together. Set all personal issues aside and truly be company oriented and customer oriented. Give your staff negotiation power and work to help customers instead of push customers away.
Overall the benefits of Behr are great, the bonus structure works, one main thing I would change is all employees should have a GED or high school diploma, management including Supervisors should hold a college degree (any type) and relatives should not work in the same department, A/R is full of relatives which really is a disadvantage to the company and morale of other employees.