Research Analyst
BehaviorWorx Inc. - Oakville, ON

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A leading Customer intelligence provider based in Oakville is looking for an enthusiastic and driven Client Analyst for our client services group to help manage the day-to-day client relationships, analyze client data to provide strategic insights, and continuously deliver a high degree of professionalism to maintain our best-in-class position in the marketplace.

The Client Analyst will work with the client services team to:

  • Develop Strategic Insights by: understanding market research data and analysis of program results to develop business strategies for the client and presenting them to key stakeholders during review sessions; being informed of internal/external factors that may affect client operations.
  • Manage Key Client Deliverables by: fulfilling daily client requests, creating, maintaining, and providing continual management on project plans for new programs; communicating with client(s) on a daily basis.

What you should have:

  • University Degree (Business, Economics, Finance)
  • Advanced Excel & PowerPoint knowledge
  • SPSS, VBA, DB, SQL and HTML knowledge. Some or all of these would be an asset
  • 2-3 years experience in a research/project/program management role;
  • Strong customer service skills with prior experience managing multiple client accounts;
  • Ability to manage multiple programs/projects in a fast paced environment;
  • Exceptional attention to detail ensuring quality outputs;
  • Strong communication/presentation skills;
  • Excellent time-management and organizational skills;
  • Occasional travel may be required;
  • Ability to work both creatively and analytical;
  • Bilingual, French & English would be an asset

What you get:

Work in a fun and collaborative environment; tackle interesting challenges, and an opportunity to play a leadership role within a strong and established team, room for advancement.

Salary:

$40,000 to $50,000 + 3 weeks vacations & 4 “Me” days per year


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About this company
A leading Customer intelligence provider based in Oakville