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Bed Bath and Beyond
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899 reviews

Bed Bath and Beyond Employer Reviews

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Would not recommend it to a friend
Senior Store Manager (Former Employee), Brookfield, CTJuly 20, 2014
Pros: being able to foster "shopkeepers mentality"
Cons: not enough praise or positive feedback on a job well done. long hours.
Very, very long hours. No time for Family life. Co-workers were very professional and easy to get along with. Loved meeting new customers on a daily basis. Hardest part of the job was not being able to see my kids. I was working 55-60 hrs a wk.
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Productive and fun work environment
Customer Service Representative (Current Employee), East Elmhurst, NYJuly 20, 2014
I learned how to work as part of a team and independently. I had to meet certain deadlines while working on certain projects but I always managed to prioritize. My co-workers were extremely helpful. Every day presents a new experience as I get to interact with different people.
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Good environment place with very nice employees
Sales Associate / Merchandiser (Current Employee), Jacksonville Beach, FLJuly 20, 2014
Cons: only one 30 min. break for a minimum of 6hrs
Arrive at work, immediatly get started working on freight. Putting out new products, filling stock on the shelves, putting away overstock, helping guests locate and understand products. Coworkers are awesome and very helpful. Very very nice people. Toughtest part of the job would have to be juggling all of the tasks at once. Summer and holidays get – more... really busy so that can be a difficult time. – less
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Hectic, fast paced retail position with low compensation and little room for advancement
Front End Lead (Current Employee), Studio City, CAJuly 19, 2014
Pros: never boring, meeting interesting people
Cons: no room for advancement, inconsistent scheduling, low compensation
A typical day is hectic, running around from cashier to cashier, assisting with transactions, then hopping on a register to help clear the lines of customers. When not ringing, I am assessing cashier performance, answering customer questions and directing the flow of traffic in the store, while making sure that merchandise displays in my area are full – more... and shopable. In my time at BBB, I have furthered my multi-tasking skills, perfected a poker face when dealing with difficult customers, learned a great deal of product knowledge, and developed an affinity for customer service. Sadly, I do not feel supported by most of the management staff. They contradict themselves and are quick to assume the worst. Some of my co-workers are stellar, and some are terrible, but nothing changes, despite what we on the Front End team communicate to management. The hardest part of my job is trying to live up to inconsistent standards set by management. The most enjoyable part of my job is meeting tons of interesting people from a variety of backgrounds and helping them get what they need. – less
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Overall a good job
Customer Service (Former Employee), Orlando, FLJuly 18, 2014
Overall a good job. Hours were usually scarce, the wonderful customers that would come into the store everyday made all of your problems vanish.
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Excellent customer service
Stock Replenishment/Inventory (Current Employee), Alexandria, VAJuly 18, 2014
Pros: pot luck
Cons: no vacations and insurance for part-time associates.
Good working environment. Customer service is the company's no,1 priority.
They also have flexible working hours.
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Not what I expected from a big company
customer service (Former Employee), Totowa, NJJuly 16, 2014
Pros: not sure
Cons: never close
Raises are horrible...below .50 cents per hour per year. Not alot of sick or vacation days in a year. Too many crazy rule and someone always looking over your shoulder.
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fast paced and fun
Front End Supervisor (Former Employee), Fort Wayne, INJuly 16, 2014
Opening the registers. Closing the registers. cleaning up front end of the store.
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Bed Bath & Beyond
Customer Service (Current Employee), Iselin, NJJuly 14, 2014
Pros: nice coworkers
Cons: short breaks, management, scheduling
Customer service is overall a hard position to fill. You deal with all different types of personalities and you have to be prepared for whatever the customers throw at you. You learn how to bite your tongue, patience, kindness, sympathy, empathy, and over all you learn how to be a people person. The coworkers are all extremely nice, but the management – more... has their ups and downs. The hardest part about working here are the customers and how the schedule is always a surprise because scheduling is not this company's forte. But the most enjoyable part is definitely the coworkers because everyone is just like you and everyone is trying to get by with the day. – less
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Product awareness, and excellent training, great customer service
Merchandise Manager (Former Employee), Pittsburgh, PAJuly 14, 2014
Pros: prizes and events for the associates.
Cons: none to report
Bed Bath and Beyond had excellent training programs,and tools to keep active updates to products and skills to benefit the associates. Their focus was the customer, and the engaging with the customer for quality experiences .
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Productive Work Place
Customer Service Representative (Former Employee), Bronx, NYJuly 11, 2014
A typical day at work consist of always smiling and helping customers. I learned that there was always a way to make sure the customer left the store satisfy, even if we didn't have what they was looking for in the store. Management was good, they were on top of all employees making sure we was doing our jobs. My co-workers made the environment very – more... friendly. I would have to say the most enjoyable part of the job was having customers remember my name and leaving the store happy because of my customer service. – less
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Fun job, but not so good environment
Department Manager (Current Employee), Oklahoma CityJuly 10, 2014
Pros: good pay and benefits
Cons: management and long work hours
Bed Bath and Beyond could be a great place to work, but lacks in many important areas. A typical day of work would include starting the day with planning your work plan for the day, (which never happens, because they will ask you to do something else, and then later ask why you didn't do something in your department) checking email and calendar for – more... daily tasks due, price changes, customer service, shelving new stock.

Upper management is one of the downfalls of this company. They don't focus on positive reinforcement, but are always looking for things to complain about. They try to make it seem like team work is important, but no one wants to help anyone else. They are always understaffed, making it very difficult to do your job. You are not only a manager, but sales associate, stock person, janitor, and maintenance worker. They are also always changing policy, making it confusing to how preform your job. You are doing something one way, then they tell you they aren't doing it that way anymore. A few weeks later, same thing!

They do pay well and have great benefits, but the long hours, nights and weekends, plus the weak management make it all irrelevant. – less
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Leaves much to be desired in ways of management
Sales Associate (Current Employee), Clifton, NJJuly 10, 2014
* Involves engaging customers assisting with product info, Utilized as a cashier back-up, Personal shopper at times for Registry customers.
* Customer service skills as well some background to retail.
* A bit lacking with organization.
* Dealing with unruly customers at times.
* Helping a Bride/Groom with there registry needs.
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Operations
Backend Operations Manager (Current Employee), Downers Grove, ILJuly 10, 2014
Many responsibilites to ensure store mdse. is received and placed.
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Very fun loving place to work for
Stock Associate (Current Employee), 365 Rockaway Turnpike, Unit 40, Lawrence, NY‎July 10, 2014
Each day I plan my activities I would like to get done. My co-workers and I get along with each other very well. The hardest part of my job is standing on the floor with the store been empty, while the most enjoyable part of my jobs actually when the store is busy.
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Great Place to Work
Fast Track Store Manager (Former Employee), Marlton, NJJuly 9, 2014
Pros: clear expectations and good leadership
Cons: must start at department manager position
BBBY is a great place to work with clear expectations and fair treatment.
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a fun working place
Customer Service in soft lines (Former Employee), Medina, OHJuly 8, 2014
Pros: extra discounts
Cons: non to mention
I was only seasonal, and part time, good staff.
I like people and this is the place to be to help someone who
needs to understand the difference between products.
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N/A
Assist in hiring new staff (Former Employee), Short Hills, NJJuly 8, 2014
THIS WAS MY FIRST JOB I'M GLAD THIS COMPANY GAVE ME THE OPPORTUNITY TO LEARN ANY SKILLS BECAUSE I DIDN'T HAVE ANY. IF IT WASN'T FOR THIS JOB IT WOULD BE HARD FOR ME TO FIND A JOB ALSO FOR A JOB TO CONSIDER ME AS A CANDIDATE.
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Bed Bath and Beyond provides competitive pay and potential
Assistant Store Manager (Former Employee), 2036 Hwy 6 SouthJuly 8, 2014
Pros: pay, growth potential
Overall Bed Bath and Beyond is a good company to work for. Growth and promotion are available always. Hours can be long, but they do tell you that in advance. Pay is competitive with the industry. Work/ Life balance depends on the store you are in. The most difficult part of the job is process of making things happen takes too many people to make decisions. – more... I really enjoyed the freedom to make my department singular to my customer base and need. Lots of freedom when it comes to managing your own area. – less
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Bed Bath & Beyond
Customer Service Representative, Cashier (Former Employee), Rego Park, NYJuly 7, 2014
Pros: 20% off of entire purchase
Cons: burnout
Working at Bed Bath & Beyond (BBBY) was a very interesting experience. Each day was filled with new challenges and trials. With guidance from the exceptional management and support from dedicated co-workers, I was always able to complete each assigned task and those that just popped up as well. Working with this organization really molded me into becoming – more... the person I am today. – less

About Bed Bath and Beyond

Bed Bath & Beyond (BBB) has everything you need to play "house" for real. It's the nation's #1 superstore domestics retailer with about – Read more

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