Customer Service / Sales / Cashier (Former Employee) – North Vancouver, BC – 20 February 2018
Nice store, good items to purchase, good return policy. Company will give opportunity to new comers to the sales business + cashiering- good training provided. Store mgmnt good + departmental mgmnt all right. Staff members helpful to each other. Hardest part of sales job was top stocking large items + positioning 12 foot ladders to shelving units so as not to move. Hardest part of cashiering was standing all times. Most enjoyable part of Sales job was helping customers get what they wanted + for cashiering was giving customers discounts with their presented coupons + seeing how happy they were with their purchases. All round, a nice place to work at - some very nice products - can use Canadian coupons in the U.S.A. and vice versa. Company will advance staff to supervisory position when required + well suited. An informal atmosphere.
Discounts for employee purchases / room for advancement
Too heavy lifting of some items + ladders / shift hours not consistent
Was a great job to receive after my previous job place was shut down
Customer Service/ Bridal Consultant (Former Employee) – Red Deer, AB – 21 April 2016
Managers were very easy going, knew what they wanted, and pushed us to be the best in our positions at hand.
The co-workers were all easy to work with, and made the environment fun to work in.
Gave me the chance to try something new, and gave me the chance to try something new which was being able to work as a bridal consultant for newly weds who have chosen Bed Bath & Beyond as a place to register for the weddings.
I love that my job was nice and close and easy for me to get to.
Exciting to learn and try so many products - staff are hit and miss
Customer Service Associate (Current Employee) – Ottawa, ON – 13 April 2016
Working with so many products can seem daunting to some, but really, I liked it - so many cool things to learn about and try out. All things I learned about product was self taught - the training was almost non-existent. No matter how much I urged for details on products from management they'd just tell me to fake it and wing it when recommending things to customers. I didn't like that so I spent my own time researching products and reviews to better help customers.
The long term employees were two-faced and jaded. The more casual work force was friendlier and more welcoming.
Management, unsurprisingly was unappreciative of hard working individuals. There were promises of rewards for excessively beating sales targets that were often "forgotten" and swept under the rug. Compliments were few and far in between.
The work itself wasn't hard, even on the busiest days, interacting with customers and making sure they left happy was the highlight of my days. The excellent return policy relaxed many nervous shoppers.
Sales Associate (Current Employee) – London, ON – 23 March 2016
Manager is very accomadating with scheduling what u can work. There is lots to do in very little time. Customers come first. They have a person for training people to help u learn. You need to work hard and do your job to move up. Managers recognize those that do their job with little complaining. Never a boring day. Lazy people don't last. People that listen and pay attention are successful.
Scheduling is always accomadating to everyone. Just speak to the store manager
Starts off fun and enjoyable and ends up being a place you'd rather not be.
Retail Associate (Current Employee) – London, ON – 12 February 2016
Management is constantly changing how things are done without properly informing ALL of the employees. Lack of training. Too much favoritism. Managers expect way to much to be done in not enough time. All the company thinks about is the almighty dollar. Customers, overall, are treated well but not so much for the employees.
Customer Service (Current Employee) – Ottawa, ON – 8 February 2016
routines-freight,down stock,sign checks,customer service. learned merchandising and ordering. management have little training time or time to help employees.Co workers work hard and i keep it buisnes only. hardest part is time management and most enjoyable is the work itself.
Front end lead associate (Current Employee) – Bed, Bath and Beyond – 8 January 2016
Each day is different yet the same. Greeting customers, and engaging in conversation while ringing them through the check out. Making sure their needs are met while answering the phone and sometimes solving other problems that might arise. I've learned so much about myself and what an incredible multi tasker I am. My co workers are incredible. Always dedicated to the customer and putting people first. They always go above and beyond to make our clients happy. The hardest part of the job are the hours. With three kids it's difficult to work varied hours. A set schedule would be wonderful for planning other activities for myself and to meet my children's needs.
Front end lead (Former Employee) – Calgary, AB – 25 November 2015
I worked here for a little over a year. The people were nice and fun to work with, but after a while you start to realize that the managers cares about themselves only. They wont treat you fairly. The hours they give you are good at first, but then they suck after a while. There were good days and bad days. You don't get anywhere with this job.
Sales Associate (Former Employee) – Edmonton, AB – 16 October 2015
Enjoyable job in a comfortable, encouraging workplace.Very friendly and helpful coworkers, created great workplace compatibility and enhanced personal communication skills. Everyone was flexible when it came to things such as covering shifts and vacation time. Managers were easy-going, a couple were a bit stiff but overall quite pleasant. Management encouraged productivity and always ensured all employees were satisfied with their job. Although mostly all employees were energetic and maintained a positive attitude, there were a few who caused issues. The most enjoyable part was working alongside highly experienced coworkers and being able to learn workplace techniques from them that I can apply to my work.
recieving (Current Employee) – Toronto, ON – 15 August 2015
each day brings in new products to the store as well as many days where one can get a great exercise with all the walking, lifting and day to day training. Each day we learn more about common housewares products, curtains, bedding, bathroom accessories.
Customer Service Representative (Current Employee) – Whitby, ON – 21 May 2015
Developed a strong pattern of repeat sales and client loyalty, through accurate and honest product information and help in accessing client needs Managed and motivated staff, providing individual support and resolving communication problems Extremely sociable, able to put customers at ease and feel appreciated Able to resolve customer problems that arise or locating the appropriate personal to assist them, following through, so I will know the answer next time
Cashier, Replishment (Current Employee) – Ottawa, ON – 30 April 2015
typical day at work includes: stocking the store, assisting customers, and going on cash when called. I learned to be more patient due to the management doesn't exactly care and simply boss you around like a piece of meat, however, all co-workers stick together. my job it self its easy, keeping on track of the stock room, not everyone keeps it together however i love being in charge of the stock room.