Sales Associate / Cashier (Current Employee) – Mississauga, ON – 13 August 2017
As a part-time sales associate, my hours during the week varied from 5,7 to 9 hours. Customer Service is very important to the company, as well as knowledge on all the products in your department. They constantly train you on safety and security of the store. A considerable amount of training for the actual products they are selling. Management could use some work... although everyone is nice, there are managers who i favor more than others. Based on the emotional relationship they try to build with you. Overall the hardest part of the job is dealing with customers who really challenge your patience and product knowledge.
Customer Service (Former Employee) – Edmonton, AB – 28 February 2017
A typical day would be working in the customer service station, as a cashier handling all customers sales but also handling exchanges,returns and angry customers. The management was great and very understanding when i had to leave due to living situations and the fact that i was moving back home. One of the best parts about the job for me was the people i got to work with, they were all wonderful people and so fun to work with.
Very fast paced and enjoyable place to work. Always something new to do.
Soft Side Associate (Former Employee) – Calgary, AB – 28 February 2017
This job keeps you on your toes and is always a exciting day, Meeting the customers and being able to help them is exciting. I enjoyed the great team I worked with. I was sad to leave, but my work injuries could not be accommodated. I could no longer climb ladders and that is very much part of the job. I would love to be able to go back to working at BBB if they could accommodate me.
Cashier/Customer Service (Former Employee) – Edmonton, AB – 10 February 2017
a typical day at work was very hectic. To much tasks to do and not enough people to work. To many managers on duty in one day and not enough support for workers when difficulties arise. Not enough workers to work in the store daily and had to do Janitorial duties every night. Being told you did a good job but you could have done better. Had to greet and escort every customer to right department made finishing tasks given to you hard. Answers phones for managers and district managers. Being reprimanded by managers if stressful situations arise and blaming store policy instead taking blame on there faults. Having to do others peoples tasks that didn't get finish on time.
Hard Side Associate (Former Employee) – Grande Prairie, AB – 21 January 2017
comfortable enviornment, good pay, not too understaanding managment, low engagment in other employees working. snsus sdusjs sdsdskmw wbdbwehwe weiudwe we. dont make me write more than i have to say to a computer
o Warehouse merchandising (Former Employee) – Richmond Hill, ON – 20 January 2017
I Completed tasks in the warehouse such as merchandising, receiving and stocking.Relieved cashier and processed orders and processed customer returns, also assisted clients with locating items and provided honest product information
Fast paced environment but very negative employee environment
Receiving Manager (Former Employee) – Toronto, ON – 19 January 2017
At first being hired based on experience alot of us were brought in to build a core team. The company was glorified as being a great place to learn and grow. Had plenty of opportunity to learn but there wasnt much attention to supporting and setting employees up for success. As receiving manager i had a huge workload which was no problem for me but with lack of support from upper management there was no way of getting everything done, being a manager below the upper level team meant i had no say in anything. My work was not important at end of day but would still get blamed for everything. Also first year was great, was given plenty of extra responsibiltiy including store openings and staff training, was being finessed to become next ops manager until my current ops manager at the time neglected to do his job and i was thrown under the bus even after he admitted to lack of training me. After that i was treated like a sore thumb no matter how hard i worked and the great reputation i had with co-workers and fellow department managers, upper management belittled my every move. Saw this happen to other associates/managers not only at my store but others as well. Note to company: leave your american managers in america, the canadian retail culture does not need nor appreciate their back stabbing, iron fisted ruling. You lose alot of great hard working people that way.
Some decent people to work with, self growth, overtime
Poor upper management, negative atmosphere, no support, fake smiles.
Recieving Line/ Cash/ Floor sales (Current Employee) – Hamilton, ON – 9 January 2017
I wouldn't say I had the best time, a lot of the people were fantastic that I had the opportunity to work with, but I would not say its ideal, as the new manager of the store isn't the easiest person to work with.
Cashier and Sales Associate (Former Employee) – Coquitlam, BC – 30 December 2016
Management is easy to deal with and quite friendly. Most of the staff are friendly and is a good environment to work in. The company is big on knowing about the details of each product and there are multiple systems that are used.
Customer Service (Former Employee) – Belleville, ON – 2 December 2016
I learned a lot although, hours were cut drastically and there was no room for advancement within the company unfortunately. Management was not the greatest at times, but the staff were friendly and most relatively helpful.
Customer Service / Sales Associate (Former Employee) – Kitchener, ON – 4 November 2016
A typical day at work was walking around and checking if any customers needed help, if so I'd walk with them to the item(s) they were looking for and explain the background of it to them if necessary. I usually had a closing shift so recovery was a big part of my job, organizing the shelves, sweeping and mopping the floors, cleaning the bathrooms etc. I learned how to quickly adjust to any situation, how to be responsible, how working with others can teach you how to communicate effectively, to keep cool in tough situations and to always do more than what's asked of you. Overall management was good, sometimes tricky because each manager was different and they all wanted things done differently. My co-workers were all lovely and I made friends really easily. I'm a very confident person and I love to talk, only when it's the right time though. The hardest part of my job was having to be on my feet for all of my shift which a lot of the times were 8 to 9 hours.The most enjoyable part of the job was definitely working with the people, the good and the bad because the bad just made you appreciate the good.
Cashier / Floor Associate (Former Employee) – Brantford, ON – 24 October 2016
There was always a lot to do and so much going on, time went by so quickly. The overall experience was decent, however, much like every workplace there was the odd person who knew just how to get under your skin.