Assitant Manager (Former Employee) – GTA, ON – 22 August 2017
High standards of customer service with often only one associate scheduled per department. Company has been subject to several wrongful dismissal suits in the GTA District alone. Employee Discount is the same as the customers coupon. Expectations to complete projects/freight and maintain customer service is unrealistic. Management is held accountable to sales plan but not given the adequate tools to impact it. 45 hour work week for Management
Sales Associate / Cashier (Current Employee) – Mississauga, ON – 13 August 2017
As a part-time sales associate, my hours during the week varied from 5,7 to 9 hours. Customer Service is very important to the company, as well as knowledge on all the products in your department. They constantly train you on safety and security of the store. A considerable amount of training for the actual products they are selling. Management could use some work... although everyone is nice, there are managers who i favor more than others. Based on the emotional relationship they try to build with you. Overall the hardest part of the job is dealing with customers who really challenge your patience and product knowledge.
Very hands in environment, great atmosphere and overall great people to work with
Sales Associate (Current Employee) – Bed Bath & Beyond – 21 July 2017
I have been employed at Bed Bath &a Beyond for a little over 8 months and I have enjoyed working there very much. Thanks to all the staff and especially the management I have learned a lot of valuable and helpful information for the future. I have learned not only how to professionally help customers but how to help and communicate the proper and accurate credentials about each product on the floor in my department. A special thanks to Joey our Cunstomer Service manager who has been with me every step of the way and who has really taken the time to work with me down to the last detail if I do not understand something. Bed Bath & Beyond is a great place for a part time or even full time should you choose to peruse a job in the retail field in the future. I am very much enjoying working with the customers and my co-workers and hope there is always something new to learn.
Front End Lead/Shipping & Receiving (Current Employee) – Calgary, AB – 19 July 2017
Great company when it comes to customer service. The people you work with are all fantastic for the most part. The only gripe I would have is the hours will sometimes be out of your favor if you are a part time worker. But other than that it is a great place to work.
Sales Associate (Current Employee) – Toronto, ON – 19 June 2017
This was a good workplace for a while, but then they started focusing too much on the corporate needs while disregarding the needs of the employees. If you're looking for something on the side to pass the time this is the perfect place to work, but it will now completely pay the bills. The lower level management staff was amazing they really considered your needs and listened to your input, but were usually over-ruled by upper-management.
Had a great time working for BBB out in the warehouse, everyone outback and on the floor was funny, lively and seemed to enjoy what they did, or atleast had fun with it, the management was nice and polite, felt like actual people you could talk to.
Sadly i had to leave to go back to school on *very* short notice and kinda left on a sour note because of it, aside from that. i never had any major issues or fights with coworkers or management, i had a great time even when i didnt like it.
Customer Service Representative (Former Employee) – Surrey, BC – 2 June 2017
Ask your interviewer questions. Like what is the turnover in the store. What do you do to motivate your employees. Ask if you make a mistake, how is it handled. If you are a student, ask manager how easy will it be to change your availability. How many shifts a week are you required to do for this position. ASK QUESTIONS!! Stressed out managers = unhappy associates and high turnover.
Good company overall, Great monthly vendor discounts, First class training program when properly implemented.
Low wages, schedules have zero stability. Very physically demanding, high staff turnover, high management turnover. Too stressful for such a low paying job.
Sales Associate/Lead Cashier (Former Employee) – Toronto, ON – 29 May 2017
Really bad management No room in the company to grow Long hours Didn't pay me properly salary until 4 months later Discount sucks, 20% off your whole purchase, but they give customers 20% off coupons Only good thing was co workers
Sales Associate (Current Employee) – Calgary, AB – 18 April 2017
Bed Bath and Beyond is a great place to work for. The managerial staff is so kind, patient, and helps me to learn alot about the retail business. They hire a wide range of people in different ages, experiences and ethnic backgrounds. The working atmosphere is always upbeat, positive and great for learning new things about products and customer service. The managers stand by their workers, so that the workers feel supported. I look forward to working with a great staff each time I go to work.
Sales Associate (Current Employee) – Richmond, BC – 10 April 2017
The staff, including the supervisors are friendly, supportive and understanding. We help each other doing projects, we have TBS order Competition from Softside and Hardside department. The more TBS orders you make means increase in sales. Training is about a month or two, lectures such as product knowledge, cash and computers is easy to follow, warm, patient and adjusts to your own learning speed.
Sometimes the company has a pizza party for employees to celebrate store opening or increased sales.
Staff train you at your own pace so that you increase product knowledge
Lead Hand/Supervisor (Current Employee) – Sherwood Park, AB – 5 April 2017
Overall job is fairly easy the benefits are sup-par and the customers are overall friendly. The communication between district/regional staff to the store is poor at best and the communication between in store management and associates is almost nonexistent. Great first job but unless you have the drive and skills to move up not worth a long term investment.
Front End Lead. Sales Rep (Current Employee) – Brampton, ON – 3 April 2017
Hardest part of the job is setting up. Learned about how to talk to a customers and how to believe in yourself. The most enjoyable part of the job is how everyone does there part to make sure non of the managers have to worry about each employees.
Sales Associate/ Cashier (Former Employee) – Richmond, BC – 2 April 2017
I started there from new store setting up to run the store. Setting the new store and organizing the store was my new experience. I leaned a lot from that store. Customers dealing, cash register, return, receive phone calls, labelling, pricing and more. Relationship between management and coworkers was excellent. Problem solving was never a problem because of te culture developed there. I always enjoyed since starting to finish the shift with customers dealing. A very good place to work.
Soft side associate (Current Employee) – Calgary, AB – 22 March 2017
Management is terrible. Won't accommodate second jobs but will only give 6-10 hours a week. I've work there for 5 years and barely make above minimum wage. Management can't agree on anything and are very confusing. Won't listen to any employees on how to better help customers. Say they promote from within but I've seen more people hired outside than promoted from within.
Customer Service Representative (Current Employee) – Brampton, ON – 12 March 2017
i like working at bed bath and beyond because everyday you get to learn something new. We learn to respect others and help others. Everyone works as a team to provide good customer service. I work at the brampton location and i love the staff there.