Pros: a very enjoyable place to work, busy and motivated, highly pressurised
Cons: frustration with parts availability
A typical days work involves firstly making sure all engineers have work to do and if no fault calls have come in, perhaps perform a PM or a compliance training course. Dealing with all calls coming in overnight and schedule accordingly. Check parts ordered and the delivery details.Schedule PM and review reports on CNS and Modifications.
Management are normally very helpful if we cannot resolve issues along with Tech specialist.
The hardest part of my job is to tell people that I cannot cover calls.
The most enjoyable part of my job is the interaction with my engineers and my colleagues within the coordination group. We have been working together over a long period of time and understand each other very well