Not a very caring company, for a Home Care provider
Customer Service Representative (Former Employee) – Edmonton, AB – March 3, 2014
Overall I enjoyed my job very much. Answering inquiries, assisting the home care aids when the called and documenting and reporting any prevalent and sensitive information to the appropriate Alberta Heath Service department. Being a female only office (not by choice), at times, many would be confrontational with each other and some were down right volatile. What was the clincher of their non empathy was when I was diagnosed with cancer and need to miss work many times for surgeries and recuperation time. They were not very accommodating and very confrontational about the fact that I missed work to often, it was even noted in my performance evaluation and was deemed unsatisfactory.
very rewarding to work with wonderful homecare aids, assist with people who needed care
non empathetic managment