CSS overseeing 200 plus customers (Former Employee) – Ottawa Valley – 5 April 2015
It was a good company, lacking a little in proper management. Needed to be aware of more economic situations in all sales areas. Sometimes it wasn't the reps fault that the sales weren't there. Good sales team to learn and work with.
Customer Service Specialist (Former Employee) – Ottawa, ON – 21 February 2013
Constantly coming out with new products to show to clients and allowing the CSR's to order demos to introduce the product was such an adavantage. Made selling the products much easier. Management could use some more tweaking, especially in the personal relationships are. The best part was travelling all over for training and events. The work' life balance was second to none. They did not expect anyone to be working until all hours of the night unless you needed to because a client asked you to.
Accounts Manager (Former Employee) – Vancouver Island, B.C. – 3 May 2012
Travelling from B2B servicing the customer for required products. Have learned a more in-depth product knowledge, time management. No support from co-workers (managers) when needed. Toughest thing is to get a straight forward answer from your uppers to relay to your customer. Most enjoyable part was having your customers happy to see you come in the door to there establishment. Management are concerned only in sales not what the customer really needs or require. Management are not concerned with your well being or your concerns.
pay salary regularly, work from home office, benefits
commission's are extremely low, pay back expenses are extremely slow, your concerns do not matter, your improvement ideas do not matter, no support
Accounts Manager (Current Employee) – Nanaimo, BC – 29 March 2012
The company has many faucets. Trying to get your questions answered for your customers could take 1 to several days. Expenses are not paid in a timely matter. No real support team if you need assistance, basically your on your own. Not good when your looking from your customers eyes.