Client Services Representative
Barefoot Creative - Kitchener, ON

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Barefoot Creative is a communications and marketing boutique, focusing on brand development, non-profit marketing, business-to-business communications and interactive solutions.


Reports To: Partners
Work Area: Building relationships with clients. Managing clients' day-to-day needs. Working with partners to develop new business.


Client Service Reps are core to Barefoot. They provide a bridge between the client and our creative team. Working alongside an internal project manager, each client service rep focuses on the needs of the client, relying on the project manager to negotiate internal timelines.


  • Strong background in fund development for nonprofits
  • Critical skills applying marketing principles to a diverse client mix
  • Able to gain client trust and respect at executive levels
  • Flexibility – "Whatever it takes" attitude
  • Communication skills (written, verbal, presentation) at Sr. Levels
  • Leader and mentor, can pass along skills and abilities
  • Team player and a team builder, demonstrate respect and co-operation
  • Intuition / ability to anticipate challenges and obstacles
  • Ability to delegate while maintaining ownership
  • Self-motivated / enthusiastic
  • Strong negotiation skills
  • Ability to deal with and resolve conflict
  • Ability to cope with / thrive under pressure


  • University degree.
  • Minimum 3 - 5 years in account management experience with a proven track record of building client relationships
  • Strong experience in presentation skills.


  • An excellent communicator that can develop and give presentations
  • In-depth knowledge of marketing, communications and fund raising strategies
  • Quick to understand client's unique products and services
  • Superior leadership and motivational skills
  • Superior relationship management skills
  • Excellent time management skills
  • Strong computer literacy


  • Curiously motivated to discover each client's unique selling proposition
  • Highly motivated self-starter who is ambitious, dynamic and driven to succeed within a competitive industry
  • Demonstrates honesty and integrity in work and relationships
  • Demonstrates servant leadership principles
  • Demonstrates innovation/creativity in work
  • Has the use of a vehicle

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About this company
Barefoot is a small but growing Advertising Agency/Marketing firm with a special focus on the Not-For-Profit sector. We're laid back, we...