Banque Nationale Du Canada Employee Reviews

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Loved working at the National Bank
Customer Service Representative, Assistance Center (Former Employee) –  Montréal, QC15 September 2017
Great employer

Responded to questions about student loans.
Filled out forms
Approved forms, phoned clients if missing documents.
Answered phone calls
Pros
great advancement possibilites
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Stable place but no work life balance
Mortgage Condition Officer (Former Employee) –  Mississauga, ON13 September 2017
NBC is a nice place to work at, however it is all work and no play hence no work life balance. Work hours are Long during peak season also overtime is mandatory during peak season.
Pros
great boses
Cons
long hours
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Good organization to work
Team Leader/Supervisor (Former Employee) –  Mississauga, ON15 August 2017
Good work culture, very good benefits and good compensation.
very less opportunities to grow specially if you are working in a corporate office branches still better.
Pros
Benefits
Cons
none to very low growth in career
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Good
Agent/Customer Service (Current Employee) –  Montréal, QC11 July 2017
Flexible Schedule. Good environement. The Voxdata company has a National bank contract. They receives inbound calls everyday for credit card activation. The job of the agent is to activate the card then propose the life insurance
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Good team atmosphere, organization in transition
CSR - Customer Service Representative (Current Employee) –  Ontario20 June 2017
Most positions in flux outside of investment advisors. A year or two from now the roster of positions will likely look a lot different as this bank along with most other banks transition to a more modern blueprint.
Pros
Good benefits.
Cons
Job description security.
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Job with room to grow.
Analyst (Former Employee) –  Montréal, QC8 June 2017
A job with much to learn and opportunities to grow. very demanding position. However, never short of mentorship. This role provided opportunities to see the behind the scenes mechanics of investment management operations.
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fun environment to work with people around
Business Analyst (Current Employee) –  CA5 June 2017
Best workplace culture ever worked. I gained great experience in working with individuals and coworkers were very supportive and friendly. Local management was initially stellar in developing my skill set.
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Dynamic and change oriented organisation
Vice President, Operations business clients (Former Employee) –  Montréal, QC9 May 2017
Company recognizes talent and aims to improve client experience and employee engagement on a continuous basis. the organisation and the industry as a whole is under pressure to transform and go digital. Much of the transformation in the coming years will be around digital.
Pros
collaborative culture
Cons
long hours and slow turnaround time
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Legal Advisor
Conseiller technique et juridique (Current Employee) –  montreal8 May 2017
Great working atmosphere and work life balance.

The workplace culture needs to be improved as you are just a number. Too much focus on productivity and little on development.
Pros
work life balance
Cons
little to no advancement opportunities
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Workplace culture depends on the business line
Senior project Control Officer (Current Employee) –  Montréal, QC30 April 2017
Bank hires a lot of qualified employees but due to the many organizational changes in the last 7 years (at the least) tensions and stress persist in the workplace which impedes on creativity and collaboration. That said it depends in the business line you are working in.
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Extreme favoritism, lack of enthusiasm by management
Customer Service Representative (Former Employee) –  Ontario5 April 2017
If you are not in "the clique" you are bullied by management and co-workers. Staff were in a constant battle with each other to exceed but ...again...if you were not the "in" group management made it hard for you because they gave the favourite(s) the optimum job that would guarantee their goals were met thus making it difficult to impossible for all to meet goals. When confronted with this they absolutely refused they were doing this. This attitude caused high staff turnover and management still refusing to re-think their strategies. Bullying in such a passive aggressive manner caused extreme frustration. Eye rolling, whispering and lack of friendliness amongst staff is a daily stressor.
Pros
Discounts on products and services.
Cons
Favoritism, lack of support, pit team workers against each other...
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Dynamic
Directeur | IT Shared Infrastructures (Former Employee) –  Montréal, QC26 March 2017
One of the best employer in Canada for multiple years.
They invest in their employees and they gave good evaluation with good feedback.

It was an honor to work there
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Not a great place to work
Front Line Advisor (Former Employee) –  Toronto, ON21 March 2017
If you're in retail banking, it's terrible. Little to no recognition for effort put in to help the team. Management is only quota driven, does not care to improve team morale to help with performance.

Would not recommend.
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Limited opportunity outside of Quebec
Section Manager (Former Employee) –  Toronto, ON23 February 2017
Great CEO and good vision, execution is a problem for this company. Decisions are made primarily in Quebec for other provinces without taking into account the market reality in any other province or understanding that it may not be the same as Quebec.
Very good about communication (unfortunately the English version is often several days behind the French announcement) and they are developing good change management.
Outside of Quebec there is very limited opportunity for advancement.
Pros
good benefits
Cons
limited opportunities outside of Montreal
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Sales sales sales
Financial Advisor (Current Employee) –  Quebec City, QC18 February 2017
The crazy objectives make this a sales job and not an advisory job. We are barely asked to analyse customer needs, we simply throw products down their throats to reach our sales objectives. This job requires a lot of organization and dedication. The bonus can be really interesting but you need to put in the extra work. which means staying late and coming in on weekends to stay on top of things.
Pros
learn something new everyday
Cons
Terrible integration of new employees. bad values
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Excellent employer
Credit Manager/Mortgage Underwriter (Former Employee) –  Mississauga, ON17 February 2017
Enjoyed working for National Bank.
Implementing new technology.
Good advancement for sales people
Expanding in Ontario and coast to coast
mostly Franco speaking employee
Pros
n/a
Cons
n/a
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My daily life
Assister et conseiller les clients (Former Employee) –  Saint-Laurent-du-Var (06)15 February 2017
I have a busy daily. My job is to meet the needs of clients in the best possible way while respecting the procedures and regulations.

My work constantly allows me to learn new things. I evolves in a team that gives me without counting.


My greatest satisfaction at work is that a customer is very happy with my service and tell me that you have met all my expectations.
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stuck in the 80s
sales (Current Employee) –  montreal7 February 2017
The schedule is very flexible, salary is ok, but big cuts in our benefits in the last years causing my gross salary to decline by 10,000$ minimum.
great product for the clientele, but no new additions in a long time, no infrastructure and very VERY low tech creating issues with sales objectives and client service
Pros
HR is done right
Cons
no technology
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a place to grow
Customer service representative (Former Employee) –  Windsor, ON2 February 2017
even though national bank is a smaller bank compared to other banks, there are opportunities for advancement within the organization.
the benefits is definitely worth it.
Pros
old work culture
Cons
fun colleagues to work with
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Productive high energy environment with exposure to different opportunities.
Senior Clerk (Current Employee) –  Mississauga, ON1 February 2017
This is a thriving company were you can work from any office in Toronto and the main department could be in another Province. The management team is great to work with.
The Hardest part of my job is long hour and work life balance for team members with younger children.
The best part of my job is closing the deal, providing exceptional customer Service and the support from my co-workers.
Pros
Employee engagement
Cons
Long hours, Technologydeficiencies
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Overall rating

3.9
Based on 357 reviews
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3.8Work/Life Balance
3.7Salary/Benefits
3.5Job Security/Advancement
3.5Management
3.7Culture