Section Manager (Former Employee) – Toronto, ON – 23 February 2017
Great CEO and good vision, execution is a problem for this company. Decisions are made primarily in Quebec for other provinces without taking into account the market reality in any other province or understanding that it may not be the same as Quebec. Very good about communication (unfortunately the English version is often several days behind the French announcement) and they are developing good change management. Outside of Quebec there is very limited opportunity for advancement.
Canada- Call Centre Agent (Former Employee) – Montréal, QC – 10 October 2016
A typical day at work was really busy, we had a lot of calls in a day to handle. The satisfaction of solving a costumer problem helps a lot to have a good day. The team working was excellent, we all worked together on any kind of problems.
Coordinator (Current Employee) – Montréal, QC – 26 August 2016
Overall good employer, good salary, good benefits. Good work environment. I don't have much more to say, it was pleasant working there but I don't want to work in Montreal anymore and jobs on the south shore are rare.
Customer Service Representative (Current Employee) – Mississauga, ON – 12 July 2016
I learned effective customer dealing. My co-workers are cooperative and work with team spirit. When the client does not have any package on his account and the charges has been deducted and he is not willing to pay. Meeting service targets.
Front Line Advisor/Customer Service Representative (Current Employee) – Brampton, ON – 2 June 2016
I love working at the National Bank, one of the main thing about working here is that everything is manual that way you are learning much more rather than just punching numbers. I have learned alot from this work experience in terms of customer service and doing it right the first time. Management and co-workers are very friendly and motivated in terms of sales and being diverse. The most hardest part of this job is since there are not many branches in Ontario it is very hard to grow within the organization.
Customer Service Representative (Former Employee) – Scarborough, ON – 17 May 2016
great experience to work at a bank!!best way to upgrade and good way of career opportunity!! you get to meet customers and help them out with the banking transactions,you learn about banking products,great co workers, best part about this job was learning about new products daily, and explaining it to the customer which will benefit them and the company!!
The department I work in the people are always busy
Mortgage Conditions Officer (Current Employee) – Mississauga, ON – 16 April 2016
We have a very busy department, and love the fast paced environment but there are not many job position to further your career and that makes me feel like looking for another employer...but I love my job and my colleagues, we have a good team.
Customer Service Representative (Former Employee) – Midland, ON – 8 March 2016
National Bank of Canada, Midland Ontario(Contract to cover Maternity Leave) January 29,2013-February 22,2014 Provide customers personalized service and identify their specific needs, performance of basic operational activities deposits, withdrawals general ledger entries , inform customers on a specific range of banking products and services while making suggestions best suited to the clients situation. Answered telephone calls and responded to customer requests.
Customer Service Representative and front desk (Former Employee) – Gatineau, QC – 25 January 2016
Typical day at work is customer service and administrative work or filing when no clients. Learn everyday if you work the Financial Advisers in your free time or when not busy. Team work is key and a good family atmosphere.