Pros: learning environment, benefits, clearly structured inclusive workplace.
Cons: short staffed, influx of inexperienced, technology changes, mixed signals mid mgmnt
Typical day varies from department to department and from Retail to commercial....typically looking at in routine log ins followed by huddle, review of sales and what is the focus for the current day. This would also include brief on policy updates.
Very strong learning opportunities for all facets of success in the work place...including conversation, – more... technical, and what is complimentary to client needs
well structured company.
Top management is clear in its vision and the passing of information with regard to the direction of the company, which is also very clear.
Most co workers are client centric (old and new) ....though a lot of new inexperienced staff whose skill set and intentions are not quite there.
Hardest part is the volume of clients seeking real service....versus the staff that are focused on quick sale.....thus managing flow and client expectations along with managements focus on sales expectations.
Most rewarding is the opportunity to problem solve, with the proper tools in hand to manage client needs. Clients come away satisfied and a real service is provided....clients having been truly helped, creating opportunities, and tangible New business being created. – less