Agent aux opérations (Former Employee) – Ile des Soeurs – August 6, 2015
Lors de mes journées je faisais de la réception, expédition ainsi que du traitement de billets à l'aide d'une machine bps. J'avais de très bonnes relations avec mes collègues. J 'adorais le service à la clientèle avec les transporteurs. J' avais d'excellentes relations avec eux.
Employment Research Assistant (Former Employee) – Toronto, ON – September 2, 2014
Get into office, work on current project on computer, go to lunch, work on project on computer, maybe attend a meeting, head home. I learned a lot about the area of research I was engaged in. The management is nice and considerate. The co-workers are friendly and talkative. The hardest part was learning how to do things mostly on my own. The best part was being able to use what I learned and provide useful feedback.
Customer Service Representative (Former Employee) – Winnipeg.MB – January 18, 2014
A typical day at work was answering phones and answering customer inquiries and speaking to customers in a professional manner. Management was very helpful and was happy to help with any questions we may have had. I feel I made strong friendships and bonds with my co workers. The hardest part of the job was dealing with irate customers but with the excellent training they provided to us I was able to handle it professionally. The most enjoyable part of the job was when you helped a customer and they were very happy and thankful.
A day would start off with a hello from everyone you meet. It was very friendly. I would start off by making sure we balanced the night before and then fax the balance to Head Office.
I learned so much about the balancing side of the Bank of Canada. How to be a good listener and how to make each employer feel they would confide in me. I would have to answer the phone and direct the client to the proper section. I learned how to train and be trained within the bank.
The management and co-workers worked well together to get the job done in a timely manner. The management was easy to talk to and very helpful.
The hardest part of the job was not always having the answers a person would like to know. As I was helping out in the HR section people would come to me for answers, and it would take me a few hours to find it for them.
Was the end of each day when I knew we had balanced and each person would go home. In my job the Bank would have to balance its cash flow so everyone would be able to leave for the day. Plus also enjoyed the interactions with my co-workers.
the free lunch every year to say thank you to us for a job will done
we would have to stay until we were balance, even if it was late into the evening
Student Intern (Former Employee) – ottawa, on – September 30, 2013
This position was a field placement when I was a student at Algonquin College. The manager and staff were very accommodating while I was there learning. They were very knowledgeable with what they did within their positions and were able to help pass on good information and advice to help further my education.
Sub-Team Leader (details in resume) (Former Employee) – Mississauga, ON – July 26, 2013
A production environment. Fast pace and on the go. Multitasking, Patience, Tolerance, Teamwork. Innitiative. Very diverse individuals. In culture and behavior. The hardest part of the job is not being able to help when someone else is hurting. The most enjoyable part of the job is organizing the social events each time there is something going on.
having a job. you look forward to being productive
Specialized Support Clerk (Former Employee) – Ottawa, Ontario – August 16, 2012
I would get there in the morning and plan out the work I had to do as I knew all the steps to take. Sign in the system, order the reports, open the mail, sort out the work, prep the work, scan the work on the Optical Reader Machine, then do the data entry, balance, create cases for caseworkers, scan, index, photocopy legals, do change of addresses, do redemptions for clients who had payroll bonds, I called clients if they were missing certain information on their faxes like signatures, plan numbers etc. Very friendly place to work. When the work in our area was slow, we had the opportunity to work in other departments which gave us more experience to learn other things. We had our own cubicle along with our own computer and phone. Our team leads were very nice. The most enjoyable part of working there was being able to go to the gym in the same building and not worry how long my class was as if I took extra time for lunch, I would just make it up in the end.
free lunches, gym in the building, activities, permanent job, worked overtime for time off, flex hours
we got outsourced in 2001 to another company, then i got my package in july 2008
System Administrator (Former Employee) – Ottawa, ON – May 8, 2012
The bank began operations on March 11, 1935, after the passage of the Bank of Canada Act. Initially the bank was founded as a privately owned corporation in order to ensure it was free from political influence
Technical Writer (Former Employee) – Ottawa, ON – April 19, 2012
The systems I worked with mostly during my internship were Microsoft Excel, Outlook, Visio, IBM Rational Jazz and a document management system called P8. Over the course of my internship, I effectively used these applications to collect and design the required material for documenting our department’s processes and procedures. I also worked with Application Portfolio Management and this involved the responsibility of updating the status of applications in all departments of the Bank of Canada. I ensured my work was consistent with ITIL best practices and had the opportunity to present my work to the senior management team. I enjoyed collaborating with co-workers because everyone was pleasant and helpful.
Mon travail était de travailler en collaboration avec mon gestionnaire et mon directeur. Mes opportunités de développement était refusés. Le roulement des gestionnaires était trop fréquent. L'aspect le plus difficile de mon poste était le manque de formation et d'information. Le plus agréable était l'équipe et l'initiative que je pouvais prendre tout dépendamment des tâches.