Pros: friendly work environment
The systems I worked with mostly during my internship were Microsoft Excel, Outlook, Visio, IBM Rational Jazz and a document management system called P8. Over the course of my internship, I effectively used these applications to collect and design the required material for documenting our department’s processes and procedures. I also worked with Application Portfolio Management and this involved the responsibility of updating the status of applications in all departments of the Bank of Canada. I ensured my work was consistent with ITIL best practices and had the opportunity to present my work to the senior management team. I enjoyed collaborating with co-workers because everyone was pleasant and helpful.