Pros: great environment and activities
Cons: no real cons
Typical day was from 8:30am to 5pm with a 30 min lunch and 2 15min breaks. The day consists of taking as many calls as possible while using minimal time to do after call work and any follow up tasks needed. Management was fare, helpful, and informative. Co-workers made the environment great and a fun place to work at. The hardest part was constantly searching for ways to be faster and produce better statistics for the team. The most enjoyable part of the job was theme days, food catered, and after work events.