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Bank Of America
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3,370 reviews

Bank Of America Employer Reviews

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Great morale and team to work with
Risk Operations Unit Manager I (Current Employee), West Hills, CA – May 10, 2013
Pros: people
Cons: lay offs
Bank Of America is a great company to work for. I had so much training and development and the opportunity to grow within the company.
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Large Corporate environment
IT Infrastructure Project Manager - Global Markets (Current Employee), New York, NY – May 10, 2013
Large organizational structure. Challenging environment to frive initiatives.
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Something to help you get your foot in the door for other places.
Mortgage Servicing Specialist II/QA Analyst (Current Employee), Fort Worth, TX – May 10, 2013
Management is very rude and disrespectful. With this company you have to make sure you have your ducks in a row or other wise you will be getting fired.
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Fast-paced environment
Account Specialist - Customer Level Collections (Former Employee), Newark, DE – May 9, 2013
Pros: affinity groups
Cons: micro-management
Serviced and collected, via inward call channel, up-to-date and delinquent relationships consisting of deposit accounts, credit cards, loans, and mortgages. Also determined customer's reason for default, assessed financial demographics, and discussed and implemented solutions for curing the entire portfolio on a hierarchy of financial priority.
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Not a good bank
teller (Former Employee), Waterbury, CT – May 9, 2013
Pros: schedule
Cons: pay, job security, customers, lack of mgt backing you up.
I was a Teller with BOA for one year. The pay was ok, the benefits also ok. The best part of the job was the M-F work hours. Mgt, was very easy to fire people for not meeting sales goal- ( 2 per shift) even after being with company 30 plus years. No raises, bonsues werent a lot for a billion dollar company. Better banking companies out there to work – more... for. – less
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great environment to work in, very positive reinforcement.
Teller (Current Employee), Brooklyn, NY – May 9, 2013
management is very positive
I learned how to work well with others.
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PRODUCTIVE FUN ATMOSPHERE..BEAUTIFUL WORK ENVIROMENT
Newbold Advisors Foreclosure Review Specialist (Former Employee), FORT WORTH TEXAS 76050 – May 9, 2013
Pros: i wish i was still there ....excellent pay
Cons: im not still there...
My typical day at work.. is the log in to my applications..we always works Assigned Ques all day...Our job consisted of Monitoring foreclosed loans..Following FCC GUIDELINES..Management was always on hand to help with difficult assigments..Co-workers were helpul as well.. enjoyed my surrounding and the people/...
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High career growth.
Banking Center Manager (Former Employee), Dallas, TX – May 9, 2013
Pros: lots of recognition.
Cons: high turnover.
Long hours with rewarding benefits.
Co-workers on the same page as management.
District supportive of banking center management.
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Productive and Fun Place
Property Preservation Specialisy II (Former Employee), Plano, TX – May 8, 2013
Great Company to work for. Great Benefits. Nice atmonsphere
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PART TIME
Accounting Specialist (Former Employee), Dallas, TX – May 8, 2013
Pros: no parking fees for employee
WAS OK JUST THAT I HAD TO PAY FOR PARKING ALL THE TIME. SO I HAD TO LEAVE FOR BETTER OPPORTUNITY
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productive
Personal Banker/Loan Officer (Former Employee), Chicago, il – May 8, 2013
Challenging and very productive.
Friendly atmosphere.
Great pay and benefits.
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QA LEAD
QA Lead (Current Employee), north carolina – May 8, 2013
a typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job

DO NOT include any personally identifiable information, such as names.
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A fast-paced and demanding industry
Teller (Former Employee), Pasadena, CA – May 8, 2013
Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. My duties would include, but are not limited to the following:

Ability to work within established policies, procedures and guidelines.
Identify customer needs and refer financial products and services.
Consistently seek to – more... delight our customers and deliver exceptional customer service with a positive attitude.
Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name.
Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching.

The hardest part of this job was to be on top of the changing regulations in the banking industry. I started working there when the economy crash so there was a lot of new changed that I had to keep up with. – less
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Very personal work environment
Global Client Service Advisor (Former Employee), Jacksonville, FL – May 8, 2013
Small staff that worked well together. I learned a lot over the five years that I was employed there.
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Daily interaction with customer via outbound and inbound calls
Customer Relationship Manager II (Current Employee), Chandler, AZ – May 8, 2013
I work in the home retention division (loan modifications). I enjoy the high paced volume of daily outbound and inbound calls.
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My title requires me to balance income and other financials for customer to ensure their modification.
Mortgage Servicing Specialist III (Current Employee), Addison, TX – May 8, 2013
Pros: work enviorment
Cons: opportunity
I've learned in my title how to understand financials and the business aspects of banking. My day to day duties are to audit, process, and underwrite file that are in my pipeline. Management is good in my department. The hardest part about my job would be leading other when they see you as one of them. I enjoy being a leader and enjoy my job.
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High stress,threatening environment, good pay and vacation time.
Customer Service Representative (Former Employee), Utica, NY – May 8, 2013
Pros: good pay, vacation and free online training programs.
Cons: healthcare, the threat of severe disciplinary actions due to the minutest infraction.
A typical day at work was a 10hr shift of multi tasking phone and computer work. Soothing irate customers.Selling accounts,credit cards, financial plans, identity protection.Helping customers with their banking,online banking and troubleshoot their computer programs and compatibility.

What I learned was Six Sigma,many computer systems,Took many business, – more... financial,legal and management courses thru their online training center on my own time.

Management was severely critical.Direct managers tried to be well meaning. But due to the constraints placed upon them by upper management, and their micro management made for a threatening environment.

My co-workers were good a few of us still get together outside work.It was highly discouraged to interact with co-workers inside or outside of work.

The hardest part of the job was the threat of severe disciplinary actions due to the minutest infraction.

The most enjoyable part of the job was the customers and the ability to truly help them. – less
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Love the enviornment, very friendly
Customer Service Representative (Former Employee), Fort Worth, TX – May 8, 2013
Pros: great customer services
Cons: it was a temperary job
It was a fun enviornment, there was always new things to learn, more laid back,
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Great place.
Senior Collector (Current Employee), Newark, NJ – May 8, 2013
A typical day at work consists of reaching out to delinquent mortgage customers regarding there delinquency. Goal is to bring there account current however if that is not possible, I am required to do a detailed evaluation by looking over the account & asking questions regarding there current status to determine if assistance is available for them. – more... I provide counseling as well. My co-workers are great & we all make a great team. Hardest part of work I think will be the constant changes. Most enjoyable part of my job is the fact that once you know what you are doing & you do your job correctly there is no hassle. – less
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Banks are fun, no enough hours to compensate your lifestyle
PERSONAL BANKER (Former Employee), Malibu, CA – May 7, 2013
Pros: easygoing culture
Cons: not enought hours and no health benefits
Working in Malibu, be ready to encounter with a celebrity, and that was the case with me, that many of top Hollywood people will call me on first name basis.
Learned to sell securities, bonds,
Most of my coworkers were students from the Pepperdine University, so most were on a temporary basis.
Job was fun, there were few negatives to even consider mentioning
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About Bank Of America

Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries – Read more

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