Ensure Customer Sastisfaction
Senior Bilingual Customer Service Officer (Current Employee) – Ottawa, ON – 17 October 2014
Provide accurate, delightful, and efficient customer service to our valued customers and assisted with routine account related transactions such as opening new accounts, review balances, deposits and withdrawals. As well as transferring funds, completing account maintenance and adhering to established service level agreements.
"My philosophy is to take personal responsibility for developing a positive relationship and providing a good experience for each customer by giving efficient, accurate and prompt service, by listening to and understanding the customer's needs, by meeting or exceeding these needs and by meeting my commitments, keeping my promises and taking ownership of my mistakes."
Help customers, excellent team, interesting product