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Bank Of America
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7,679 reviews

Bank Of America Employer Reviews

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A lot of experience and skills obtained from working in an American Company, fun place to work as well.
Finance Analyst/ Accounting Analyst (Former Employee), Ottawa, ONOctober 16, 2012
Biggest learning curbs,

Time management
meeting deadlines
multi tasking

Hardest part of the job

Very fast paced and ever changing environment, requiring one to adapt to change systems and process on a monthly/ regular basis.

The most fun part of the company, were the team outings and team building experiences which gave us the opportunities to meet – more... other team mates in other sections and senior management, and volunteer for charity work. – less
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Good training, good supervisory staff,
Call Centre Representative (Former Employee), Ottawa, ONOctober 2, 2012
Pros: understanding supervisors
Cons: exclusion from competing with perm workers for prize contests
Good place to gain experience because of their great training. A little to eager to up-sell their insurance packages. People and Managers helpful in guiding and providing suggestions on how to improve. As a contract term employee, we were excluded from the good contest/competition which makes you feel like you are not part of the team.
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Very nice company environment, with fun at work and lots of motivation. Also give a chance to join social work CSR and have sports activity too.
Senior Tech Associate (Former Employee), Toronto , ONAugust 17, 2012
Pros: pickup, fun at work, outing, good meal
It gave me a chance to learn and develop leadership skills. Increased knowledge, got to know corporate working culture and Banking experience. Got an opportunity to work in different departments. Enhanced effective communication and every day we learn something new in the company. Company is very big with lots of opportunity. Overall it’s a very nice – more... company to work. – less
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Contract assignment
Executive Assistant (Former Employee), Toronto, ONAugust 3, 2012
Had a great time there.

Created, ran, organized many events.

Maintained calendars for many executives.
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Wonderful place to work!
VP Consumer Banking Products Test Strategy Analyst (Current Employee), Chicago, ILJuly 29, 2012
The work is challenging but very rewarding. A unique culture which provides: solid support, continued learning, advancement opportunity, partying, hard work ethic, high productivity and gratifying results.
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Excellent employee benefits
Loss Mitigation Specialist II (Current Employee), Plano, TXJuly 11, 2012
Pros: employee discounts on restaurants, home, auto and other loans
Cons: low pay
Merger process with Countrywide Financial on a steady level, manay changes have occurred, changes in place to stream line various processes on new projects to better th mortgage banking industry. Good wook environment , managers are 'people oriented, listners, co workers from all aspects of life, friendly work environment. Hardest part of the job is – more... couping with the daily stress of work expectations from fast paced enviroment with many inevitible changes. Enjoy the departmental process of itemizing each job task , process to specific units all aimed at resulting in a unified streamline , specific work processes/projects. – less
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Great place with great people
Account Manager- I (Former Employee), ottawaJune 27, 2012
Hard work but the people there make your day easy. The cafe serves fantastic food.
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very structured environment, no room for individuality
CUSTOMER SATISFACTION ACCOUNT MANAGER (Former Employee), Hunt Valley, MDMay 28, 2012
Worked for MBNA just before BOA purchased it- which MBNA had been able to stay on its own because they were a better employer
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Excellent Working Environment
Customer Services Representative / Bank Clerk (Former Employee), Karachi, PakistanMay 19, 2012
Pros: staff picnics, free movies
Cons: nothing in particular
The best working place I ever worked. Cooperative Management & Staff. Fun to learn always developing Staff Skills.
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customer service
Teller (Former Employee), Glendale, CAJuly 20, 2014
Pros: fun place to work
Cons: no cons
answering phone, Talking to people about their accounts , helping them with their accounts .
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Very large with unlimited opportunities
Cash Vault Operations Supervisor (Former Employee), Dallas, TXJuly 20, 2014
Pros: opportunities for advancement.
Cons: downsizing
Throughout my years of service I was able to perform many tasks and roles due to Corporate Culture and opportunities for advancement. I was able to build many valuable business relationships over my years of service and the training provided was second to none.
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Call Center customer service
Customer Service (Former Employee), Lincoln, RIJuly 20, 2014
Pros: great benefits and pay
Cons: long hours
A typical day at work involved being on a phone with customers going over their bank accounts. I would help with transferring money from accounts to accounts, helping the customer located their money, open/close accounts and other banking related jobs. Management wasn't much help in the learning process as I learned from computer modules. I learned – more... one important thing; how to handle upset customers. The hardest part of the job was having customers yell at me for losing their money when it truly wasn't my fault. They were either over-drafting their accounts or transferring money to wrong accounts or lost their debit cards. I'm not really sure what the enjoyable part of this job was other than when you were able solve the issue or had a customer that was just happy with the service they received. – less
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Great benefits
Operation Consultant (Current Employee), Greensboro, NCJuly 20, 2014
Pros: the best thing about working here is the benefits: vacation, child care reimbursement, tuition reimbursement.
Cons: lack of leadership skills within management roles
The best thing about working here is the benefits: vacation, child care reimbursement, tuition reimbursement.
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Great company to work for loved the environment
Professional Teller (Former Employee), Houston, TXJuly 20, 2014
Pros: great company to work for
Cons: wish i had a better relationship with the manager at my location
a typical day at work would be opening the store deposits withdrawals payments
working at Bank of America taught me professionalism and patience
my co-workers were pleasant to be around great workplace environment
the most enjoyable part of the job for me was building personal customer relationships
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• Managing a team of 10-15 loan workout associates work in a high volume, production driven environment. • Provided daily coaching and feedback to as
Mortgage Servicing Manager (Former Employee), Dallas, TXJuly 20, 2014
Pros: team environment
Cons: time work management
• Participated in management meetings/conference calls.
• Conducted employment interviews.
• Handled scheduling and monitored team workflow
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Very Good
Team Member (Former Employee), HYDERABAD (AP) INDIAJuly 20, 2014
its my first organisation to start my Customer care carrier good learning, have learned many thing form my first job.
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Have better work life balance
Tech Manager (Current Employee), Hyderabad, APJuly 20, 2014
Associates have better work life balance at Bank Of America. It is great place to work.
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a goal based career that needs a lot of focus on sales and customer service. A job where for anyone who like customer service.
Personal Banker (Former Employee), Los Angeles, CAJuly 18, 2014
Pros: human interaction; hour lunch; suit necessary; decent pay; incentive pay for sellers and management
Cons: stress level; stack ranking; constant upset customers
a typical day at the bank would consist of sales, customer service, and looking for that one thing you could do for every customer. it was my job to sale bank products to customers and refer to other lines of business. i learned great communications skills, and i also learned how to sale to different types of individuals. the works you get to know and – more... the management you work under tend to be the best you'll ever work with. the pressure might be there for sellers and management, but you get help along the way. the most enjoyable part of the day is the people you work with and the relationships you make. the hardest part of the day for a personal banker is not meeting your sales goals. – less
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Good Job
Process Support Analyst (Current Employee), Charlotte, NCJuly 18, 2014
Great job, no job security. Was laid off after two years, found it hard to advance from the position I held
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Excellent advanced if you are great at sales
Customer Marketing Service to Sales (Former Employee), Belfast, MEJuly 18, 2014
Pros: great support for transitional phrases
Cons: no fork, pay .15 plus taxes, also you have to make 40000 a day
You'll receive about 2 months worth of training before you are placed on the floor for sales.
During that time, you'll learn the computer program and verification guidelines.
You will be told that you will be getting the cream of the crop for customers which is untrue because you have no idea what customer you will be speaking with.
Art of Language---will – more... not help you. It is all about confidence and delivering the message correctly – less

About Bank Of America

Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries – Read more

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