Lead Operations Representative (Former Employee) – Toronto, ON – 9 July 2014
Bank of America values employees who work hard and come to work with a positive attitude. If you do well in your position, get involved, are patient, and wait for the right advancement opportunity to come along, you can move up in this company.
Bilingual Collections Officer (Former Employee) – Ottawa, ON – 11 June 2014
Verified all information in correspondence and documents ensuring correctness Contacted originator if corrections were required Handled and logged all incoming/outgoing correspondence and mail Maintained electronic and hard copy tracking and filing systems Received, responded and routed incoming calls and inquiries to appropriate person Communicated effectively with employees orally and in writing Discussed work requirements, methods, procedures and deadlines Fluently Bilingual-French/English
Sr.QA Analyst (Former Employee) – Toronto, ON – 2 May 2014
Business skills were improved while working for this special project. My project specifies to target the specific groups to increase the income of the Bank. Team Members are friendly in sharing the work it helps to easy the work in critical situations.
Good experience if you want to experience financial software development
Equity Linked Technology (Former Employee) – Toronto, ON – 26 January 2014
I worked for Merrill Lynch in my third year co-op. It is a technology office in Toronto with approximately 50 people. Salary was not as high as other financial firms. But people are nice and try to care about you. There are other co-op students from different schools you can get along with. There is a end-of-term presentation you talk about your achievement and accomplishment.
Customer Service Representative (Former Employee) – Ottawa, ON – 20 January 2014
A days work at the bank would consist of overviewing peoples files and verifying if any foul activity had conspired. This meant reviewing customers history as well as sometimes verifying with vendors to provide more information. I had the opportunity to learn various techniques that are used to take someone identity as well as the product available to prevent such things from happening. The hardest part of the job was notifying customer that their identity had been compromised. The most enjoyable part was catching someone for taking someone identity .
Team Lead (Current Employee) – Hillsboro, OR – 9 January 2014
I am currently a mortgage team lead for the bank and have been there for over 12 years. My career started as mortgage loan processor, then an assistant team lead and now a team lead. I have been able to advance within the same office and enjoy working with this company.
Trade Confirmation Administrator (Former Employee) – Toronto, ON – 8 November 2013
• Prepared and monitored daily Position & Limits activities: P&L, Exposure and Forward Gap, Counter party and Trader limits, and immediately reported any breach or risk situation to management. Released or confirmed deals after appropriate approval was obtained. • Performed daily detailed evaluation and graphical reporting of all trading activities to Treasury. • Provided timely updates of Dealing Mandates and coordinated with the various parties including Traders and Senior Management on limit changes.
Productive, Work friendly positive company. Lots of room to grow
Team Manager (Former Employee) – Brea, CA – 15 October 2013
• Consistently made team incentive goals for 11 consecutive months • Team exceeded VOC (voice of customer) expectations • Maintained high sales expectations • Serviced card holders with all inquiries • Strengthened card holders existing relationship by adding value • Practiced 360 training with team and peers
It was the people I worked with that made the job enjoyable.
Inward Dual Agent (Former Employee) – Ottawa, ON – 7 August 2013
Very corporate mentality. I worked there during the US financial crisis and recession. Even though our division did fantastic growth year over year, due to the US division bringing the company down, we were always pushed to do more to carry other "dead weight". I learned multi-tasking and customer service skills.