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Bank Of America
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3,390 reviews

Bank Of America Employer Reviews

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Salary/Benefits
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Bank Of America / City National Bank
Loan Officer / Personal Banker (Former Employee), Simi Valley, CA – May 21, 2013
A typical day at work thought out my career with Bank of America and City National Bank would be to assist clients with their financial need: Loans, Problem Solve, and Financial Advice while giving quality customer service. Managing and Motivating employees to meet and exceed branches goals

I have learned and have skills in ; Quality Customer Service, – more... Sale and Marketing, Staff Selection and Development, Internal Controls, Budgeting and Planning, Internal Auditing, Leadership and conflict management, New Account, Loan Interviewing /Processing, and Team Building.

The hardest part of the job varied from day to day. At times it could be an irate customer; or being unable to assist a client with a financial need or managing conflict with employees. Although this might have been the hardest part of the job it was also the most enjoyable and gratifying because I was able to make a difference. – less
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Great Work Life Balance and Work Variety
Senior Service Delivery Manager (Current Employee), Charlotte, NC – May 21, 2013
Great company for providing exceptional benefits, work variety and wide variety of cultures of people.
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Good place to learn, but poor pay.
Operations Specialist III (Former Employee), Addison, TX – May 21, 2013
Pros: good place to learn.
Cons: good pay for buddies, but everyone else suffers.
Not a good place to work. At DART, not all are equal. Salaries of some employees never increase by much. Little advancement for minorities.
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Oustanding Place that is very well organized and runs like a well oiled machine
Fraud Analyst II (Former Employee), Phoenix, AZ – May 21, 2013
Pros: work life balance, flexible work schedule
Cons: not much room for advancement
Rules and Regulations are always in place, to be able to stay on task and keep everything flowing smooth.
Ease of Schedule and flexible time off.
Co-workers were always respectful and willing to help at all costs, to the point where you felt like if you were not present at that time, whatever needed to be taken care of, you knew would be.
Very work – more... life balance oriented, and takes business seriously at the same time. – less
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Productive and great learning experience
Service Fulfillment Associate/Team Lead (Former Employee), Houston, TX – May 21, 2013
Pros: great working environment
Cons: healthcare
A typical day was busy with phones, client inquiries and research. I learned how to multi-task and be a team player. Opening accounts, closing accounts, maintaining and researching account information. Wire transfers and account transfers, bill payments, W-8 and supporting the sales office. Management was great and co-workers were sometimes a challenge. – more... I was fortunate that in my last year in this position I was given the opportunity to supervise and was able to apply some management skills as to how to deal with others. This made it a lot easier to deal with co-workers. The hardest part was having to deal with irate clients. The most enjoyable part of the job was being recognized for a job well done. – less
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Excellent choice employment for career growth.
Upscale Security Officer (Former Employee), Portland, OR – May 21, 2013
Pros: stable, indoors position with professional team of banking personnel.
Cons: unable to establish informal relationship with other coworkers. exposure to harsh weather at times.
I would drive to assigned location, prepared to work, secure my post. Occasionally greet customers as they arrived or left the bank. Daily communications with direct supervisor as to security issues as they came aware of potential problems. Once I was assigned to one location I created a wonderful relationship with the Bank personnel. They trusted me – more... and constantly wanted me to engage in their activities. – less
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Great place to work! Great people!
Mortgage Servicing Specialist III (Former Employee), Getzville, NY – May 21, 2013
Pros: great hours, many opportunities for advance
Cons: lost pension, health benefits are ok but not great
I posted to Mortgagor Servicing Specialist III over one year ago. My position is business support for Loss Mitigation. My typical day's work involves working audit regulatory, processing permanent modifications when needed, special projects from Managers when needed, we assist are process support and customer relationship managers. My work would change – more... on a daily basis based on what managerment needed help with. I have learned very much about delinquent mortgage process handling, different investors, customer experience, some audits & reporting. I work well with others and enjoy team environment but also work well as an individual. The hardest part of the job is just learning the Bank processes and changes but I am a fast learner and great at adapting to change. The most enjoyable part of my job was completing loan modifications, different varieties of work every day with my Mortgage Servicing Position. – less
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VERY PRODUCTIVE ON A DAILY BASICS, GREAT ENVIRONMENT
Mortgage Loan Processor (Former Employee), Buffalo, NY – May 21, 2013
Pros: jr, acheivement, community volunteering
Cons: short breaks
THIS IS A GREAT COMPANY TO WORK FOR, I STARTED IN THE EARLY 80'S.I ENJOY THE CHANCE TO GROW AND LEARN DIFFERENT CHALLENGES
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Production and fun place
Customer Relationship Manager I /Bankruptcy (Current Employee), Getzville New york – May 21, 2013
Very good place to work -- could be very stressful at times -- but I enjoyed my time at BOA until it closed its doors.
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Productive
Dual trained Mortgage and HELOC associate (Former Employee), Brea, CA – May 20, 2013
Pros: perks and incentives
Cons: micromanaging
Assisted customers with their mortgage and HELOC questions, gave clients a breakdown of their escrow payments. I learned a lot about the mortgage industry. Management was good.
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Great learning environment
Sales and Service Specialist (Current Employee), Belvedere, SC – May 20, 2013
Pros: customer interactions
I started as a part time teller and within three months was promoted to a full time teller. After another three months, I was promoted to a sales and service specialist. The knowledge I have gained is priceless and the customers I've had the pleasure of helping has many rewards.
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Established Financial Skills
Clam Ananlyst II (Former Employee), Providence, RI – May 20, 2013
I originally began at the call center and then was promoted to back office as a claim ananlyst. Each day we would review the debit card claim of a customer and process claims to obtain their monies back.
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Productive and fun place
Senior Associate (Former Employee), Gurgaon – May 20, 2013
To seek career growth with a focused and reputed organization to utilize my strengths and skills coupled with customer service expertise and strategies to ensure consistent development of the organization I work with as well as substantial growth of my career.
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bad company
Credit Specialist II (Former Employee), Boca Raton, FL – May 19, 2013
Cons: the company
simple does not car about employees at all. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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Everything is so smooth at Bank Of America
Clerical Assistant (Current Employee), fort worth,texas – May 19, 2013
Working at Bank of America is the best experience so far.I learn't so much about detailed loan document and I did many function on a daily basic .
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productive place to work at
Teller (Former Employee), Riverside, IL – May 19, 2013
culture is great but my management experience wasnt the best
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Serious company
Customer Relationship Manager (Current Employee), Richardson, TX – May 19, 2013
Pros: benefits, pay, hours
Cons: short breaks, 400 loans
A typical day at work consist of 100-200 calls a day dealing with process support underwriting and delivering great customer service
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Productive work environment
Mortgage Servicing Specialist II (Current Employee), Simi Valley, CA – May 19, 2013
I enjoy my position. There is always work that needs to be done and I like that we are able to assist other departments.
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The only thing constant is change.
Sr. Financial Analyst (Former Employee), charlotte, nc – May 19, 2013
The only thing constant is change. The only thing constant is change.
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productive fun place
Data Entry Clerk (Former Employee), Chicago, IL – May 19, 2013
Pros: discounts at the musems
Cons: 2 15mn breaks
easy going laid back quiet work place we had or own desks boths phones
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About Bank Of America

Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries – Read more

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