Bank Of America Employee Reviews

Found 72 reviews matching the search
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Account Receivable & customer service
Customer Service/collector (Former Employee) –  Toronto, ON6 June 2017
Analyzing customer debt in order to set-up an arrangement plan and set-up the write off accounts on Excel Sheet;identifying causes for non-payment and communicate problems for corrective action to be taken.
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Team environment, able to learn new skills
Collection Agent (Former Employee) –  Toronto, ON8 May 2017
Goal orientated work environment, able to work independently however team around to offer support. Great Training provided which cover all aspect of job.
Pros
Great office space
Cons
Hours
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not fun
Credit Card Services (Former Employee) –  Ottawa, ON29 April 2017
put on notice for taking 3 sick days when i had H1N1 flu. ( and provided a doctor's note) This was at the same time that an entire team plus their manager missed a week for the same reason with no repercussions. Watched high performing sales people lie, cheat, sleep with their supervisors and do drugs in the stairwell. when one of them realized i had seen them said they could do whatever they wanted because they sold more than anyone else and were untouchable. They were right.
Pros
i worked with some great people
Cons
huge layoffs, no job security
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Disposable Personnel
Customer Service and Sales Representative (Former Employee) –  Toronto, ON22 April 2017
Working schedules vary frequently. Daily working hours extended to 16 hours.Extremely sedentary work. Positive aspect learned on how to assist customers with a financial hardship.
Pros
Short commute
Cons
Long working hours
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good luck advancing
Clerical Assistant (Former Employee) –  Toronto, ON17 April 2017
Could only ever receive contract work at the most minimal of wage work. Hours were basic for a bank but it isn't actually a bank as it is a trading floor.
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Productive and fun workplace
CUSTOMER SERVICE / COLLECTIONS AGENT (Former Employee) –  North York, ON30 March 2017
Good work and life balance.You are encourage to develop career plans/goals.Comprehensive and generous vacation package/personal time.Overall Excellent work place
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productive
Process Developer (Former Employee) –  Hyderabad, Andhra Pradesh8 March 2017
Good work culture. Nice atmosphere. learned new things in order to complete the day to day work and had a very good experience. Enjoying work and good.
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Work
Software quality assurance consultant (Former Employee) –  Toronto, ON28 February 2017
. Days are different and teams are different but working with most teams have been fun and learning. We have had very SHARING development team which helped resolve matters fast.
.Enjoyable is 'everything' - projects, people interaction, new knowledge gained. I am curious to learn - in depth knowledge seeker.
. Management is very well organized but the usual 'project cost cut and cancellations by business partners affected us all.
.Hard part is "change in requirements in the last moment and having to re do work, unpractical time lines
. Learned at work is - you make yourself happy by sharing the knowledge. (my production - business knowledge was valuable to co team, development and even some management who knew not much of the business side)
Pros
SOLID company with massive teams.
Cons
recent mergers affected 'our' own culture.
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Awesome workplace
Credit Acquisition Analyst (Former Employee) –  Ottawa, ON11 January 2017
Bank of America had a great workplace environment, fun activities and outings.They truly valued their employees. Good salary with additional sales incentives.
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Fun place to work for . But the pay is not good.
Customer Service Representative (Former Employee) –  Caribou, ME10 January 2017
Fun place but the pay is not very good. The staff is excellent and the team spirit is very high. Management was great with great leadership.
Pros
Great staff
Cons
Low pay
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Hardest part and experiences at work
Collections Agent (Current Employee) –  Toronto, ON6 January 2017
The hardest part of the job when you try to make the customer how credit card works and customer don't understands.
I have learned a lot about credit cards and experienced a lot from understanding from customers life event.
Pros
Free wifi
Cons
Long hours
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A flexible placement with opportunity for growth
Customer/ Financial Service Representative (Current Employee) –  Toronto, ON6 August 2016
A regular day at my current job would consist of routine work however given the role is customer and financial assistance, there is always a chance for challenges. The workplace has a welcoming environment which is helpful when needed but also allows one to independently perform.
Pros
Easy going environment
Cons
No employee benefits
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productive and nice environment to work.
Credit Card Compliance and Collection Specialist (Former Employee) –  North York, ON31 May 2016
Its an excellent opportunity to work with Bank of America outsource. They are very helpful and respectable to response. The training programmer is awesome. Co worker are friendly to help each other. The hardest part is to deal with difficult customer. Enjoyable part is to have nice colleague around me.
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Great Place to Work
Reporting Analyst (Current Employee) –  Ottawa East, ON15 May 2016
The management team strongly encourage employees to learn responsibilities outside job role to progress and grow with the bank.
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Good for worklife balance
Analyst (Current Employee) –  Hyderabad, Andhra Pradesh11 May 2016
Good for work life balance.
Rarely gets onsite.
poor management that they will not accept the change that easily and offshore management afraid by the onshore management
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it was my pleasure to work with my direct manager in the past 7 years
Associate, Finance Department (Former Employee) –  Toronto, ON23 February 2016
it was my pleasure to work with my direct manager in the past 7 years. My team was a great place to work until the whole team was gone due to restructuring.
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Great place to work.
Loss Prevention, Assistant Vice-President (Former Employee) –  Ottawa, ON9 February 2016
Although an American company, a great place to work in Canada. A large company, with a can-do attitude that employs resources committed to growth.
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productive and fun workplace
Software Application Tester (Former Employee) –  Toronto, ON19 January 2016
Great company recognized and presence worldwide. healthy and productive environment. diverse workforce with ample of room for growth and personal development. awesome company to work for.
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productive always felt like family excellent business
Supervisor (Former Employee) –  Toronto, ON29 October 2015
working at zakho convenience felt like it was my own, never was troubled ensure work was done. my co-workers were like family we all got along. management was understanding thru all situations, I would say everyday s a hard day but as we all worked as a team we got thru everything together.
Pros
free lunches, work parties and holiday bonuses
Cons
extentive long hours
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HSBC is a good employer
Home loans and Insurance, Team Member (Former Employee) –  Hyderabad, AP24 October 2015
HSBC s benefits and programmes for employees are great! In addition to that HSBC is a good paymaster and a fun place to work for
Pros
Good emloyee incentive programmes
Cons
long hours
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Overall rating

3.9
Based on 16,869 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.9
Job Security/Advancement
3.4
Management
3.5
Culture
3.7

CEO Approval

79%
3,247 ratings
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