The Banff Lodging Company has been a great company to work for this past year. My work day usually includes answering phones, inputting data and completing our daily hotel checks.
I love the management at my current job and really enjoy working with all my colleagues. The hardest part of my job is maintaining a positive attitude when helping guests that have/had issues or are very specific with their bookings. I find every situation to be different and although its difficult at the time, the end result is usually rewarding.
My favorite part of my job is the continuous learning environment I am in. With the company owning 8 properties in Banff and myself selling all 8 over the phone, I am constantly learning new and interesting facts about each hotel and all of this new information helps my selling ability dramatically.