Pros: customer connections, ability to develop within the company
Cons: high stress, sometimes problematic customers
Over the past five years, Banana Republic at Yorkdale has provided me with the skills and training to conquer the customer service industry. I have acquired a strong foundation in: multitasking in very high paced environments, patience and problem solving skills, a fun and outgoing personality to connect with customers, learning to flex between various work centers, a sense of leadership and the skills needed to manage a large team. Management works together to inspire hard work in their employees. My coworkers are great in supporting and inspiring each other to do our best as individuals with team oriented goals. The hardest part of the job is working in a high paced environment that is very busy and sees a variety of customers daily. The most enjoyable part of the job is the connection you can build with your customers.