Pros: frequent breaks, usually relaxed environment
Cons: dealing with returns and refunds
My regular shifts were 5-7 hours, depending on sales. But on a typical Saturday evening, it would be quite busy, balancing 2-5 guests at once on the sales floor. Since there was no commission, teamwork was mandatory in creating an exceptional guest experience. Each guest was treated equally, greeted as soon as they walked in the store, until they walked out.
My main job was being on cash. If there were no guests in line, I'd go through the closet of returns, and reticket/re-arrange and colour/size coordinate them to a rack where then I put back on the sales floor.
There would typically be one manager, and one supervisor, who would tell me and the team what to do.
Sometimes I'd fill in breaks for an employee from the fitting room. The fitting room was quite challenging for me as some guests would demand many different styles at once and I'd try my best to fit their needs.
Overall, this seasonal retail experience was enjoyable. I would love to work with Gap Inc. once again if given the opportunity.