Retail Assistant (Former Employee), Penrith, NSW – November 4, 2014
Pros: obtaining a cert 2 in retail operations
A typical day at work was front of house customer service and cleaning of the shop once closed. I learnt a lot from this job, I was only working there for 2 months and they offered me a Certificate 2 in Retail Operations so I learnt a lot about OH&S and customer service. I completed that certificate early as I really enjoyed doing it. I didn't find – more... this job hard at all. I was excited to be working as it was my first job after leaving school. – less
sales and customer service (Former Employee), Sydney, NSW – October 12, 2014
My co-workers were friendly from the start and supported me throughout my time working for bakers delight while the management always informed on new promotions or events as well as providing me with training that would in the future help me deal with issues that arose during my shifts. The most enjoyable part on the job was the people that worked there, – more... they were welcoming and always willing to help. The hardest part of the job would be the early morning shifts. Throughout my time working in Bakers Delight i was taught how to use the cash register, deal with customers, calculate stock and overall communicate with the customers. – less
Apprentice Baker (Former Employee), Perth, WA – July 22, 2014
Great Job but unstable within management. Having been a young apprentice I was left several times with no trades person on site (in store) to lead the team in delivery goods for the morning. In which I worked myself in over taking and leading before the Apprenticeship Board took over
Sales Assistant (Former Employee), Melbourne, VIC – June 3, 2014
Pros: free bakery goods
Cons: working at different stores
Bakers delight is a very popular bakery with multiple stores around Melbourne, Australia. I believe that being a sales assistant at Bakers delight was a great learning experience as I was exposed to an environment where I had to adjust to customer needs and also the needs of my fellow employees.This is where I learned my customer service skills and – more... how to deal with different kinds of situations during the course of a day. I have always been a well organised person therefore being on time or getting the requirements of my job done wasn't hard for me. During night evening shifts, once the day had finished all employees had to clean the whole store including shelves, the floor and the emptying the bins. This was due to hygienic reasons as we were dealing with freshly baked items. I found this to be the hardest part as it required a lot of lifting. Other than that, I enjoyed communicating with different customers and received great satisfaction once customers left the store with a smile on their face as I knew that I had done a good job. Additionally, I enjoyed helping my team mates when they needed assistance. – less
Customer Service/Cashier (Former Employee), Dandenong, VIC – May 20, 2014
Pros: staff members
Cons: insufficient pay rate
I have been employed at Bakers Delight for 3 and a half years, During this time i have been able to learn many skills such as how to deal with basic money handling and transactions, cleaning and maintaining the workplace at all times and more importantly gained skills on up selling products and dealing with a diverse range of customers. I am a very – more... friendly and approachable person and therefore enjoy working with the fellow staff members and interacting with customers on a daily basis. – less
Bakers Delight was a really great first job! I was hired just after turning fifteen and my manager was very kind to me.
A typical morning shift would include packaging bread, bringing bread to the front of the store, merchandising, entering production on the register, serving customers, sweeping the floor, washing wires and mopping the floor.
An evening – more... shift entailed serving customers, mopping floors, counting wastage, entering wastage on the register, assisting the bread collectors, sweeping the slicer, cleaning the counters and throwing out the rubbish.
My co-workers were mostly friendly and we completed Relay for Life together. There was also a Christmas party at AMF.
The hardest part of the job was learning how to operate the cash register and fix errors on it.
The most enjoyable part was recieving free bread and packaging food. It was also exciting when a new campaign arrived. – less
Casual worker (Former Employee), Hope Island – April 20, 2014
Pros: $5 off food after shift
Cons: unfriendly staff
At Bakers Delight i would serve customers, clean and prepare food. I learned how to communicate to customers and how to clean certain equipment. Most of the management and co-workers were friendly towards staff and customers. The hardest part of the job would be the long hours trying to keep working without any customers. The most enjoyable part of – more... the job would be serving the customers. – less