Bakers Delight Employer Reviews

the franchisee i worked for made work life atrocious. She was rude, condescending and impossible to work with, she was a bully and was constantly putting me and my co-workers down. The other staff members i am happy to say were lovely and we were like a family. However any love for the job i had was squandered by the boss.

a typical day at work would be to make all the bread look sellable, put all the labels on the bread products, fill up a tastings tray, Make room so more stock can be put on the racks for sale. Provide excellent customer service to everyone that comes in, make coffee, perform cash ups on tills, clean the shop (which includes various tasks that have to – more... be done by a certain time).
I have learned various skills of Time management, making coffee, customer service skills, dealing with all members of the public, counting money, merchandising, cleaning, and being a practical thinker.
co-workers are all excellent to work witH
Hardest part of the job would be working around christmas and easter where hundreds of orders are placed and need to be sorted.
The most enjoyable part would be talking to the kind regulars who come in and learning about them along with working with an excellent team. – less

Great place for first job as a young casual
flexible hours
free bread at end of day
comfortable environment

I have been with Bakers Delight for around 9 years all up. Over the years I have encountered a select few decent franchisees. I work for one now. The majority of the time, the franchisee/s are only interested in the lining of their own pocket which is fair enough. But they are the ones that don't know anything about baking and abuse their workers and – more... take advantage of them. A lot of the time the franchisees are only interested in quantity over quality which results in overworked bakers under time pressure. As all Bakers know, good bread requires good time and management. The pay for the work we do is unreasonable. You would easily get paid around $100 more per week working the same hours at Woolworths or Coles even as a Checkout operator. The Training system for Apprentices is pathetic as a lot of them don't even go to TAFE which in the end means poorer quality tradesmen. Baker's Delight is now far more interested in profit than quality product, customer service and their reputation. They need to support their Bakers more rather than letting people with more money than sense buy franchises. Unqualified franchisees are employing Apprentices without qualified tradesmen just to save money. They are constantly taking 1st year apprentices and getting rid of them after their "3 months probation". A good, fair boss is hard to find nowadays, but I work for one now. I like the place, I still have pride in my quality but thanks to the Bakers Delight system I want to leave and not look back and I am working on that. – less

It was a good place to work except for the constant bullying.

Having worked at Bakers Delight for the past 4 years and 8 months l have found my position to be very enjoyable! My main position is front of store dealing directly with the public. I have learnt many aspects of the business with having such a strong work ethic with the ability to use my initiative. I thoroughly enjoy having regular on line courses, – more... keeping me up to date with product knowledge. My co workers are both senior and junior staff members having the ability to work with both as a team, in a positive manner. The hardest part of my job is keeping myself busy when the shop is quiet, being restricted from leaving my work station whilst being on my own in the store. The most enjoyable part of my job is the customer relationships l have built having regular clients looking out for me. l enjoy having the ability to be challenged to up sell products, believing in the product and offering good customer service that l would expect for myself. – less

During my time at Bakers Delight, I made new friends and enjoyed a good job for a young person. However, the way in which I was treated by the owners was at times terrible. I was fired for a one off mistake, and there were employees there that had multiple warnings about their conduct at work and were still employed. I was not given appropriate warning – more... for my ending of employment and was very upset that such a good job came to a horrible end. The management and owners were very unwelcoming to me after this, so I have not continued to be a customer and neither has my family due to this poor treatment of employees. – less

Working in Bakers delight Centro was possibly one of the worst working experiences i have come across . They underpay, Mislead, cause trouble between staff and tend to show favour towards certain employee, they have also admitted they do no know how to run a business.

* working 5 days per week including week ends
* Friendly and helpful management helping and giving freedom to make decisionsLearned verities of breads and pastries and sweet items
* Good team players
* ingredient preparation, Dough mixing, Weighing & scaling, Molding
* Molding

Typical day at work requires: customer service, organising and merchandising the product, cleaning the shop, promoting the product
Learnt: How to create a friendly environment, how to merchandise, how to use a cash register and handle money, how to work in a team, how to promote the product, how to build friendships with the customers
Co-workers: built – more... strong friendships with co-workers and learnt how to work and operate in a team
Hardest part of the job: Learning how to promote product efficiently
Most enjoyable: Having conversations with customers and customer service – less

when i go to work my first priority is to sanitize my hands and my work area ,then i organize all the breads where it belongs to,label and slice them if needed or if asked. Customer service plays an important role at my workplace. I welcome my customers with a great smile and give them attention. I have to be really fast and accurate.

Easy hours but alot of work that is required and that you learn how to handle the tills properly at night and that you work as a team with your co-worker. The hardest part of the job is that you have a huge amount of responsibility and that you with with other team members that are either younger or older than you. The most enjoyable part of working – more... at bakers delight is that they treat you like family and that you get to joke around alot. – less

the people i worked with were all very nice but i had a boss who wasn't very nice and her attitude towards me was unfriendly.