Carrier Relationship Manager / 3PL
Bagg Group - Mississauga, ON

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Position: Carrier Relationship Manager / 3PL

Location: Oakville

Salary: $65K – 70K plus bonus

Hours: 8:30 to 5pm

Benefits: Immediate

Job Summary
This position is responsible to manage carrier relationships and improve profitability and elevate client service levels through analysis, innovation and negotiation. This position reports to a Director Level.

Responsibilities
- Evaluate current partner carrier structure and relative volumes and provide recommendations for improvement given client requirements
- Evaluate current carrier performance. Create carrier metrics and an annual review process. Work with carriers to improve service levels to our clients, to create cost saving opportunities, to be innovative
- Review and implement service level agreements with carriers
- Evaluate carrier requests for price increases, consider carrier performance and market in analysis, coordinate any increases with sales/Clients Solutions team where client pricing will be impacted to preserve margin, create a strong knowledge base from which to negotiate
- Search out and develop relationships with regional carriers who excel in their geographic or product niche
- Coordinate buying power with the Brokerage/Asset group for national carriers as applicable
- Escalation support with day to day service issues and rate requests through team members

Desired Qualifications
- In depth understanding of the Canadian LTL/TL providers by region and product specialty, knowledge of the small parcel carriers by region and their capabilities
- Demonstrated ability to successfully negotiate competitive rates and preserve/improve relationships
- 3-5 experience in a similar logistics role with demonstrated success achieving results
- Excellent oral and written communication skills
- Innovative, creative, strategic thinker
- Highly organized, skilled at balancing multiple priorities and analytical with expert level in relevant analytical tools
- Motivated and personable

If you feel you are qualified for the position, please submit your resume quoting job #37110.


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