SALES REPRESENTATIVE – WESTERN ONTARIO, CANADA
Job ID: BCA2014-WESTERN
Experience Laboratory / Sales
Education BSc or MLT
Job Type Full-time
Location Canada – Western Ontario
Job Level Experienced
Job Title Sales Representative
Reports To Vice President, Sales
Applications Close: May 20th, 2014
BCA Scientific Inc specializes in providing customers with quality scientific equipment, for a variety of market segments, including: animal care, biotechnology & pharmaceutical, clinical & research, fertility, food & beverage, forensic science, industrial, and pharmacy.
We serve customers through several premier brands, providing scientific equipment solutions for customer requirements.
BCA Scientific Inc. delivers high-value customer service by working with clients through the sales process, from evaluation of customer requirements and detailing of equipment, to managing deliverables, and after-market sales support.
To be responsible for direct sales of the company’s products in the Western Ontario Region, with the territory boundaries including Etobicoke north to Barrie, northwest to Tobermory, south to Windsor, and northeast to Niagara Falls. In this role, you will:
o Work from your home office, located in Hamilton, Guelph, Kitchener, or Waterloo, ON.
o Use the phone, email, canvassing and cold calling to meet and develop relationships with existing or prospective customers.
o Provide technical information as well as price quotations.
o Be designated as the key interface point of contact for the customers.
o Call on prospective and existing customers to promote BCA Scientific Inc’s products.
o Follow-up with customers and prospects to ensure satisfaction and timeliness in response.
o Establish customer pricing within defined ranges and provide price quotations and RFP’s.
o Meet customer requirements (responsive, cost awareness, schedule conscious).
o Assist with diagnosis of equipment problems and perform minor repairs.
o Maintain and continue to develop a superior knowledge of our products and their applications.
o Attend various trade shows and assist in planning and booth staffing.
o Maintain accurate and up to date customer records.
o Provide forecasts, weekly reports, marketing intelligence and information to supervisor and other company personnel as required.
o Achieve forecasted sales goals for the territory while preserving acceptable price levels and avoiding undue risk.
o Manage time and activities to optimize productivity.
o Position, design, prepare and deliver high quality, scientifically-based sales presentations to customers
Minimum Requirements/ Qualifications:
o BSc or MLT with a minimum of three (3) years successful laboratory and/or sales experience.
o Must have common sense and the ability to work with a team of sales professionals.
o Advanced understanding of the healthcare, research, pharmaceutical, biotechnology industry.
o Excellent customer service, negotiation and communication skills – written and verbal. Ability to speak formally and informally to small and large groups.
o Capable of performing basic mathematical calculations; following established guidelines and procedures; detailed record keeping abilities.
o Self-motivated, enthusiastic individual who is results oriented and success driven.
o Knowledge of sales forecasting and planning.
o Excellent organizational and time management skills.
o Excellent problem solving and analytical skills.
o Must be skilled in computer use. Experienced with Microsoft Office (Outlook, Word, Excel, PowerPoint).
o Work independently from home office, with input from sales management.
o Extensive travel within Western Ontario is required, as such, candidate must have their own vehicle.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all employee responsibilities, duties and/or skills required of all personnel so classified.