A great job for a little extra spending money
Independent Sales Representative (Former Employee) – Cornwall, On – 10 February 2013
A typical day working with Avon includes contacting existing customers, and hunting for new leads, processing orders, and making certain that your current invoices are up to date. Customer refunds are processed, and all complaints and questions are answered by the sales rep.
I learned a great deal about time and self management, as well as skin care and assorted other products that the company sells.
While there is a management team in place, the individual reps are expected to manage themselves. This is not a job that includes co-workers.
The hardest part of the job is diffusing angry customers who did not receive a product they had ordered, either due to a back log on the item, or the item advertised being discontinued. At this time, it's easy for a rep to take the full blame for a situation that is out of her control. In order to keep in the customer's good graces, a number of solutions and sacrifices must be made on the part of the rep, with no compensation from the company.
The most enjoyable part of the job, is seeing customer satisfaction. Knowing that you've helped a customer find a product they love is very, very rewarding.
work at your own pace, from home