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Aviva
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118 reviews

Aviva Employee Reviews

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good company
Administrative Assistant (Current Employee), torontoSeptember 7, 2014
good working environment .
great working experience
great learning experience .
co-workers are cooperative
nothing hard about the job
everyday is enjoyable
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goals
Informatica Developer (Former Employee), Toronto, ONAugust 20, 2014
Setting goals is a collaborative activity between project manager and our team.
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Hardest part of the job
QA Analyst (Former Employee), Toronto, ONOctober 11, 2013
I don't face any hard situation in my job.But one time all the servers are down for 2 hour,that time we got some problem but its solved.
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data entry clerk
Data-entry clerk (Former Employee), Toronto, ONSeptember 16, 2013
i had to enter new datas in the specific software all day long. no customers to take care.
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typical working day included answering many phone calls, dealing with new claim replorts, contacting clients, settling claims direct with clients
insurance claims specialist/claims mgr (Former Employee), toronto/kitchener-waterloo/waterloo regionJune 2, 2013
Pros: working with all types of people, nationalities, professions
Cons: long hours, stressful work activity
great management, support, bonuses, work environment, company cars-several years. enjoyed dealing with a multitude of clients and related fields. pleasant working conditions, mostly worked on my own with a secretary at Aviva but many co-workers at Allstate, State Farm, Vision Claims, I also handled the home,auto claims for the Ontario Police group private – more... insurance( 20,000 members, O.P.P ,Royal Canadian Mounted Police, Regional police depts, First Nations, special constables & University Security systems. Also the O.R.P.A.-retired police officers assoc. Police group was very interesting & enjoyable – less
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Customer centric company with good work life balance.
Insurance Broker (Former Employee), TorontoMarch 19, 2013
Pros: good work /life combination, with inhouse education on line.
Cons: none of note.
A typical day would be spent working on customer accounts whether on the phone with the clients or with paper/email requests/system renewals. The most enjoyable part of the day could also be the most difficult where conflict arose with clients and solving the concerns.
Interaction with my co-workers were fruitful and enjoyable. Management was aproachable – more... for our needs be it business or personal. Thus making an overall good job experience. – less
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Secure job but not the right company for me
Accounts Payable Clerk (Current Employee), London, ENGNovember 20, 2014
Pros: secure job
Cons: not many opportunities to advance
Although Aviva is a good company to work for, i do not feel that it is the right place for me and would rather work for a company that is better suited to my personal preference and that would allow me to truly excel in my career aims.
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a good introduction to an office based job
Customer Service Advisor (Current Employee), Norwich, ENGNovember 13, 2014
Pros: busy and challenging at times
Cons: lack of communication
It was an enjoyable job, busy fast paced and interesting. Changes in the business meant that adaptation was key to success. Management could have been better as there was a lack of communication in most areas. The hardest part of the job was overcoming difficulties with some customers and explaining how particular aspects of car insurance worked. the – more... most enjoyable part of the job was finding a solution for a customer. – less
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Productive
Aviva Pensions Customer Advisor (Former Employee), sheffieldNovember 10, 2014
this was an enjoyable job as work and personal life balance was great as the hours were really good.
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Nice work life balance
Web UI Development and Support (Former Employee), singaporeNovember 5, 2014
Pros: good work life balance
Very good work life balance and team to learn new technologies. supportive management
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was ok
telle sales (Former Employee), londonOctober 27, 2014
was there as a temp spoke to people on the phones chasing up old debts
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Vibrant and encouraging
Administrator, Avivas Open Market Annuity Team (Current Employee), Norwich, ENGOctober 14, 2014
Pros: good hr department, relaxed approach, feel valued as an employee, discounts and offers
Cons: pay scales aren't guaranteed, job security is ever changing
I would begin my day by collating and responding to emails sent over the previous evening from both internal teams and customers. I would organise my colleagues appointments for the day using our calendar, and ensure they were prepped for the call. I would then submit and send any applications that have come in via email, or our postal service. Throughout – more... the day I would provide all the above support as well as telephony support to customers calling through.

I have learnt to thrive for perfection, change a process if it doesn't work, I have built relationships with teams across our proposition including Legal, Risk, Change and Administration. I have been expected to work at a high level in my role, always putting the customer at the heart of everything I do.

The hardest part, although the part I find most enjoyable is time management. Having a to-do list is pivotal to my daily role, and ensuring all tasks are completed in a timely manner.

I had a good working relationship with my team and manager, I enjoy social outings and have taken ownership of keeping morale high at work. – less
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Variety of expertise
Accounting & Controls Analyst (Temporary Contract) (Former Employee), Sheet, ENGOctober 6, 2014
My team has individuals from different backgrounds, different cultures. They also come with a wealth of experience in different areas of work. I am able to learn from them and as a new member in the team everyone including the manager was very keen on teaching and guiding me. Learning a completely different but unique business was made enjoyable by – more... my team, who made themselves available when needed, to answer any questions I had. Analysing different sets of financial data and investigating them is the most enjoyable part of my job. – less
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IT deployment engineer
Call centre advisor (Former Employee), Glasgow, SCTSeptember 11, 2014
Pros: good money
Cons: not there now
installing PC,s setting user names installing printers setting IP addresses for company,s like sky south Lanarkshire council and Loyd,s bank.
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Job security a major issue
Customer Experience Advisor (Current Employee), YorkAugust 14, 2014
Pros: pension
Cons: job security
Aviva is going through a large number of changes at the moment which means you never know one day to the next if your job will still be available. Job security and career progression are a real issue which has an impact on morale in general.

The thing I love most about my job is all the different people I get to work with. My current role works closely – more... with many different teams across the business and in particular teams offshore in India, and it is a real pleasure working with them. I have a lot of scope to identify and make improvements which can be very empowering. – less
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A great job tht lasted for 12 years
Finance Processing Assistant (Former Employee), SheffieldJuly 21, 2014
Pros: yearly bonus
Cons: was made redundant
A typical day at work involved working on purchase ledger processing supplier invoices one day but could be working on sales ledger checking and preparing invoices the next or on cash allocations. The work was varied and so always interesting and challanging.
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I answered question for people on their life insurance policies
Tell Us- Customer Service (Former Employee), Des Moines, IAJuly 7, 2014
Pros: ineract with pople
Cons: hard to move up in the company
I was a customer servce rep answered querstions for people who needed questions ansewered on their life insurance polices.
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Interesting product. Low income
INSURANCE ADVISOR (Former Employee), SpainJune 11, 2014
Pros: very important commissions
Cons: customer objections
Prospect customers to generate sales interviews. Conduct interviews and close sales
Meetings diary with my manager and co-workers.
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productive enjoyable and i learnt so much
Aircraft Technician (Former Employee), manston airportJune 9, 2014
Pros: i like the job very much
Cons: i was made reduntant
started at 7.30 till 4.15 monday till friday i dismaneted wheels and dryed stripped them before they got repainted and put back to gether
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Underwriting
Senior Underwriter (Former Employee), LeicesterMay 28, 2014
I was Underwriting commercial properties. No day was ever the same.

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