Aviva Employee Reviews

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Work culture can be better
Oracle Finance Techno-Functional Consultant (Former Employee) –  Toronto6 September 2017
I learnt a lot while working in Aviva Canada.People are very hard working. Toronto is an amazing place to work. Not sure if I would like to return, there was considerable internal politics in the IT team.
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toxic transformation for existing employees
QA Analyst (Current Employee) –  Markham, ON22 August 2017
as a female in IT we are underappreciated and abused, our manager with a bad haircut is constantly condescending and threatening us. this is two thousand and seventeen, sadly our people function supports this attitude and senior managers behavior as they all take orders from the transformation VP. this is not north korea. new IT management replaced our staff with a vendor partner that pays their employees a higher salary than aviva staff. cio has taken ownership of the majority of the critical functions causing chaos and complexity
Pros
complimentary shuttle bus service
Cons
CIO running the organization
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Fast pace work environment.
Claims Adjuster (Current Employee) –  Mississauga, ON17 August 2017
Interpret and confirm insurance coverage using background knowledge of relevant case law combined with a thorough understanding of policy wordings.Investigate, evaluate and settle BI Casualty claims with claimants or their representatives
Develop appropriate strategy to direct handle files to conclusion and/or instruct IA's as needed. Ensure file reserves are set on a timely and accurate basis, in line with company protocols
Maintain control over expenses through pro-active handling techniques. On litigated files, work in partnership with defense counsel to develop and implement strategies for bringing files to a timely and cost effective resolution. Provide excellent customer and stakeholder communication on claim matters. Clearly document and summarize file activity. Understand and adhere to Aviva’s claim procedures and guidelines. Provide superior customer service to our clients and stakeholders
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Workplace
Senior Claims Advisor (Former Employee) –  Toronto, ON15 August 2017
workplace is fair and management is ok. lots of departments for career growth. The culture align with the work and life balance and the overall salary and benefits.
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Very hostile job environment in Aviva QA
Director - QA (Former Employee) –  Toronto, ON19 July 2017
Very hostile job environment in Aviva QA. Too much of nepotism and good people are always side cornered. Apart from a good salary, work environment in QA is too bad to think rationally
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working here was fun
Software Developer (Former Employee) –  Scarborough, ON17 July 2017
team here in the company is talented and hardworking
people here have a yoga day on friday for stress relief
i learned to work in a team and how to be a effective team member
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Love the job, not happy with the people
Senior Personal Lines Underwriter (Current Employee) –  Dartmouth, NS28 June 2017
Trying to be great but making so many changes that it's stressing the employees and so they are becoming cut throat.
Favoritism is obvious. Call centre environment in denial.
Cons
Shift work
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Needs Improvement
Junior Underwriter (Current Employee) –  Markham, ON16 June 2017
The people are what make it best to work for this company. Aviva needs to focus on better management of internal policies and strengthen their career development for employees.
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Mangement
uCMDB Administrator (Current Employee) –  Scarborough, ON20 April 2017
Management has no idea what they are doing. They talk about work life balance, but only managers are allowed to do that, it all talk never any action.
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Productive and Fun work place
QA Analyst (Former Employee) –  Toronto, ON18 April 2017
Amazing place to work. The Management is helpful, worked with a team had an amazing and helpful team. Attended requirement review meeting with Business Analyst, QA Lead.
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Great work place
Data entry clerk/assistant (Former Employee) –  Saint John, NB28 March 2017
Great experiencing working here. Welcoming staff, very helpful and accommodating. Management was wonderful and easy to reach if needed. Highly recommend working here if the opportunity arises
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Too early to comment
Health Claims Specialist (Current Employee) –  Mississauga, ON26 March 2017
it is still too early to comment. I will be able to provide a better review when I am, with the company longer. perhaps in another six months. But at this time it would not be fair.
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Review the new business submission, review and than give opinion
Commercial P & C Underwriter (Current Employee) –  Scarborough, ON26 March 2017
•Proven talents in analyzing new and renewal applications to determine insurance risks and premiums. Top-flight successes in achieving business revenue goals while minimizing losses
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average
Underwriting Assistant (Former Employee) –  Scarborough, ON19 January 2017
People there are very friendly also good pay for what I was doing but working environment can be stressful (expected to work for 2 people workload) and almost no opportunity for job advancement
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Fast paced work environment.
Personal Lines Claims Representative (Current Employee) –  Hamilton, ON8 January 2017
Fast paced work environment.
Intake of at least 5 claims a day on average.
All day queue times.
Total loss review, negotiation and settlement.
Conflict resolution.
Pros
Fast paced team environment.
Cons
Large claims volume. Call centre environment.
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A place to develop your skill and good team members and culture
Business Analyst (Former Employee) –  Tormore, ON5 October 2016
I worked at Aviva for 4 years and I must say every bit of it was fun. Nice team and good culture.
I will recommend the company and am so fulfilled working there
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Fast paced and exacting
Billing Operations Coordinator (Current Employee) –  Mississauga, ON5 September 2016
A typical day at work involves cohesive team work to get all the assignments done by end of day. In spite of the busy pace, it is vital to stay courteous and helpful to partners looking for solutions, or simply an explanation on Billing aspects. Multi tasking while troubleshooting on the phone, and applying payments received simultaneously,makes the job demanding. A high compliance level is adhered to, and call quality audits are taken seriously for betterment.
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Productive and Fun place to Work
Guide Wire PC/BC Integration (Current Employee) –  Toronto, ON8 August 2016
Productive and Fun place to Work, and also helps employee to maintain the work & life balance
Apart from that the senior management is very approachable which also makes it easy to work and you feel that you belong there
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This was a fun place to work.
Senior IT Security Analyst (Former Employee) –  Toronto, ON27 May 2016
This was a great place to work. I have made many friends some of whom I still communicate with today. The management team was excellent and I had amazing co-workers.
Pros
Fun place to work
Cons
had to leave due to outsourcing
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Productive place to work, team players.....fun place to work
First Level Triage Claims Representative (Current Employee) –  Scarborough, ON10 May 2016
I work for aviva for more than one year learning insurance over all its a great experence ....at aviva there are room forgrowth
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Overall rating

3.9
Based on 760 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.7
Job Security/Advancement
3.4
Management
3.6
Culture
3.7