Avis Budget Group Employee Reviews

Found 86 reviews matching the search
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money maker
Customer Service Representative/Rental Sales Agent (Former Employee) –  yvr24 March 2017
very competitive among colleagues at the rental sales desk, chances to make high commission if you are willing to put in the work. learned a lot about sales.
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ok place to work at
Shuttle Driver, Floater, Service agent (Current Employee) –  Toronto, ON5 March 2017
its a decent place to work at. some locations are busy while some are not. you get to deal with all kinds of customers. i would say this job is really good job for learning
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Wasn't the best place to work
Detailer (Former Employee) –  Edmonton, AB27 February 2017
The management at the time was a joke. The one guy kept after me and he was cheating on his wife. I don't recommend Avis to work with. But they could of changed.
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As a team player in CRS/ Customer Service envoirnment was sucessfull.
Inbound Customer Sales/Services Representative (Former Employee) –  Toronto, ON20 February 2017
Working as team member with hard-working, reasult oriented and
a sucessfull Customer Service Representative. Achieving my
goal.
Pros
No free lunches.
Cons
Regular working hours.
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amazming place to work
Night Manager (Former Employee) –  Calgary, AB3 February 2017
Retrieving cars from customers who were delinquent in their payments.
• Inspected cleanliness of vehicles city wide using the Blueprint cleaning system.
• Training employees to be proficient in their assigned tasks.
• Distributing cars from primary service center to various other locations
Pros
benefits
Cons
long hours
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Nothing Positive
Airport Representative (Former Employee) –  Sault Ste. Marie, ON9 January 2017
Low wages,
Bad hours,
Lack of respect
No growth or advancement
Work many holidays
Car jockeys are often rude
Customers are rude
Pros
None
Cons
Low wages
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Great place
Lube Technician (Current Employee) –  Etobicoke, ON28 November 2016
Great company to work for but job security is not there
Manger entry organization skills very poor..
Human resources very poor in making Decesion for employment.
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Airport Rental Representative
Airport Representative (Former Employee) –  Sault Ste. Marie24 October 2016
This job alllowed me to learn excellent customer service skills.

The hours were not good and I often didnt get home until after the last flight which was delayed most of the time. You were scheduled and paid for 3 to 11, but you often didnt get home until 1 or 2 am. There were no benefits other than discount off of car rentals.
Pros
an entry level job
Cons
Low wages, long hours
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career oriented
Sales Performance Manager (Former Employee) –  Halifax, NS14 October 2016
great place to advance your career. they believe in promoting within, management listens to employees concerns and follows up with staff
Pros
promoting within
Cons
bonuses for Managers are unfair
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Review
Manager (Current Employee) –  Jasper, AB11 October 2016
My location was very busy place in the summer and it made work hours insanely long. The job its self is very fulfilling when a day is done when you know how hard you worked to accomplish what needed to be done that day.

Management was okay, helped us out when needed. That being said, also left us in the dark about things because we were such a remote location.

Co-Workers were great all the years I worked for the company. Wouldn't mind working for Avis again underneath a Agency/Licencee and not for corporate.
Pros
Learn a lot from the job
Cons
Extremely long hours- 120+ every two weeks
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Great work environment with supportive management team
Customer Service Associate (Current Employee) –  Toronto, ON9 September 2016
Working in Avis Rent-a-car has given me vast experience in how to handle and manage customers. I have learned to multi task and work in pressured environment yet keep my cool all along.
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Best Car rental company
Service Agent (Former Employee) –  Calgary, AB12 August 2016
It was one of my first part time jobs. I truly enjoyed working for AVIS, management was friendly and easygoing. Room for advancement was within the reach.
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Fun Place to be
Customer Service Representative (Current Employee) –  Niagara Falls, ON23 June 2016
Management is very supportive and always provides strong feedback and help. Also encourage you to work on diverse projects to help you grow as an individual
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No growth
Driver and customer service (Former Employee) –  Winnipeg, MB17 June 2016
Less upper management, implement learning opportunities with room for advancement and pay increases to bring up morale, work the jobs a while before pretending to know how things should be done
Pros
flexible schedule
Cons
poor management, poor benefits, employee growth not encouraged
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Avis/Budget group
Rental sales agent (Current Employee) –  Halifax, NS17 May 2016
Nice to work in Avis/Budget group,
learned how to deal with different type of customers
how to upsell
how to manage the time for seasonal time
Pros
break paid
Cons
yes if need it
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Fun work environment but managers are terrible
Rental Agent (Former Employee) –  Pearson, ON19 April 2016
Great pay and benefits but management here seriously lack managerial skills. Co workers are friendly and help you out alot. They're always short on cars and customers are constantly yelling at you. Good job for gaining skills but not long term.
Pros
Great coworkers
Cons
Managers play favorites, always short on cars and no recognition
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Entertaining and challenging
Customer service (Former Employee) –  Gatineau, QC18 March 2016
There were a lot of challenges in the workplace that allowed it to be fun.

There were a lot of customers to deal with
Paperwork to prepare and fill out
Procedures to be done
Pros
Free lunch, flexible hours
Cons
Long days
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It was an ok job
Service Agent (Former Employee) –  Dorval, QC12 March 2016
The main supervisor is very demanding.
She also watches hockey and expects the employees to think she's some sort of God.

However the workers there are really nice people.
Pros
Very nice people
Cons
not flexible
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Productive and fun workplace
Customer Service Agent (Former Employee) –  Toronto Airport7 March 2016
Working for Budget Car Rentals was exciting. You get to meet a lot of people from all over the world since I work at the airport. I have learned a lot about how you can make the customer's happy and will certainly come back because of a great service. The manager's were great. They treat you fairly and with respect. My co-workers are just really helpful and very supportive in every way possible. The hardest part of the job is when you have no car to rent to because of overbooking and customer's are really upset. The most enjoyable part of the job is making the customer happy and satisfied with our excellent service, because I do care, listen and resolve any concern that they may have.
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Csr/lead
CSR/Lead (Former Employee) –  Calgary, AB18 February 2016
Creating legal contracts and resolving customer issues. Planning and distributing duties. Compiling daily business reports and payroll.
Mentoring new hires on upselling according to the customers needs.
Pros
commission
Cons
not enough pay
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Overall rating

3.7
Based on 1,563 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.4
Job Security/Advancement
3.2
Management
3.3
Culture
3.4

Avis Budget Group Reviews by Location