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Avis Budget Group
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230 reviews

Avis Budget Group Employer Reviews

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Took incoming calls from customers
Reservations Agent (Former Employee), Saint John, NB – March 19, 2013
Pros: opportunity to advance
Cons: sitting on the phone all day
Recieved incoming calls on a daily basis. I was in a cubical all day and had to deal with irrate customers occasionally. The pay and benefits were not too bad and management was involved with the employees.
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Car Rental is much more stressful then it sounds, but worth the stress.
Employee (Former Employee), Toronto, Ontario – February 16, 2013
Get to meet lots of new people and learn lots of computer skills. Paperwork will always be the death of me but overall an environment i'm happy i got to experience.
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Great Company
Rental Sales Agent (Current Employee), Winnipeg, MB – February 4, 2013
Nice company to work for. Nice benefits and co workers are nice to work with.
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Fun workplace
Service Agent (Current Employee), Edmonton, AB – January 25, 2013
Working with new people who brings happiness and learn me new things are awesome.
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productive and fun workplace
Operation Associate (Former Employee), Toronto, ON – November 5, 2012
Pros: cooperative work atmosphere
Cons: works full days
one of the best company that balances professional and personnel life
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Very busy and productive place to work
Driver/Rover/Expeditor (Former Employee), Calgary, AB – September 4, 2012
Pros: barbeques, given awards
Cons: working in winter when very cold because of the outside work.
A typical day at work was picking up cars from different locations. Being a Rover which was when cars returning I would print out a receipt and give to customers. Being an Expeditor I would help customers check out cars for any damages on vehicles and give them any information they wanted to know.

I learned that being very patient with customers and – more... staff is the best way to deal with problems.

Management very helpful when needed.

Co-workers for the most part were very friendly and helpful.

There was no hard part in in this job.

The most enjoyable part of the job was being able to help customers any way I could. – less
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Worst mistake to start for this company and waste good working years of my life.I'll bet that this review will go no where just like all Budget Things
Manager (Former Employee), Lower Mainland – May 9, 2012
Pros: discount on auto purchase
Cons: poor management in every respect.
This is about the worst place you would ever want to work. You are always understaffed and most of your co-workers are poorly picked and have no interest in even being there. They just take the job until something else comes along. Top management has no idea as to what goes on in the field and should they ever come out to review the location they are – more... unsupportive and negative. Basically management doesn't want to do the job, just collect the returns from your hard work. I have learned that Budget teaches you to be on your guard with management as things are not what they seem and that they can and will turn on you without warning and an investment of your time for your future and the future of the company is unrewarding at best. Most people with any drive don.t mind working hard however if Owners dont care then why make the effort. Management should talk to the "right" people before making the wrong decisions about peoples lives who have invested their lives in working for him. Stop being fooled by those around you. They have been fooling you for years. Management knows who those hard working people are and is capable of fixing these concerns, the question is -- Will it be done? Or is this request for a review just another one of those time wasters? What have you got to loose by investigating ????? You know what you have to gain. – less
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Eddy – May 24, 2012

As a former employee of Budget then ABG for almost 10 years I worked my way up the ranks from rental agent to Airport Manager. I worked hard and made this my career. The District and Corp. management pushed the "sales" so hard that the employees could not enjoy their job anymore. All my employees did their best but at the end I got fired for not meeting the station sales goals.

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Competive learning experience.
Counter sales agent (Former Employee), Dorval, QC – May 8, 2012
Pros: major employee discounts
Cons: overnight hours
This job provided a competitive environment were sales was a priority. I learned how to manage employees,teach employees and build a competitive and healthy work environment. The most enjoyable part of my job was breaking sales records.
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An above-average employer
Car Detailer/Customer Service (Former Employee), Dartmouth, NS – April 6, 2012
Pros: good atmosphere, lots of work and hours, good management and leadership, payment above minimum wage.
Cons: the work had it's challenges but i can't complain.
Avis was a great place to work as a student seeking full-time work over the summer. The payment was excellent and I was given all of the hours that I wanted and more. Management was very good and their leadership skills were exceptional. My co-workers were all very co-operative, they set a good example for my first experience of interpersonal relationships – more... in the workplace.
A typical day provided many oppurtunities to learn about the functioning of a business. I usually worked in the garage detailing the rentals, or in the parking lot doing vehicle inspections with the customer. From Monday to Friday my day started at 7am and ended at 6pm. There was a high demand for employee productivity throughout the summer months, so I took one day off each week.
I learned how business is operated in the service industry, and how supply and demand works. I learned how to mainitain a sanitary work environment and how to organize resources and products to achieve maximum productivity. I learned how to socially interact with customers in a way that positively represents the organization that I work for and provides a pleasent experience for the customer. I learned how to keep a positive attitude in the face of adversity and how to turn constructive criticisms into productive self-suggestions.
The hardest part of the job was the fast pace of the business. On a very busy day my co-workers and I would detail upwards of 40 cars, and customers would appear by the handfuls requesting clean rental cars. It was challenging work.
The most enjoyable part of the job was pay day. I was paid $10.00 an hour and it added up very nicely. I felt empowered by the money that I was making. Overall, the Avis Budget Group was a great employer and I'm very happy with my first job. – less
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Fun place to work. Consecutive days off
Customer Service (Current Employee), Florida – May 16, 2013
Pros: atmosphere, benefits, opportunities for advancement
Cons: pay for certain positions, unclear job expectations
Everyone reading this please take this to heart. As with any job/career, it is 100% what you make it. If you think badly about it you will believe it's bad. Have a positive attitude. Take the position you have and either work it or let it work you.

I believe most of my current management staff cares. I agree with another poster that many of the newer – more... operations managers seem as they have little clue about the process. I'm not saying I know more. Just making an observation.

I enjoy working with most everyone employed at my location. I go in to work each day with the most positive of mindsets. Often the attitudes of others do kill my mood,but I do my best to remain positive. There really is nothing difficult about this business. Yes, there are challenges. Yet, what business doesn't experience challenges. It's up to the associates to take those challenges and rise above.

Another poster spoke about working late hours and a lack of vehicles. At least at my location, there are shift bids. The bids are based on tenure. If you don't hang around then you will remain on a night shift. If you stick it out, then things will go your way and you will get better shifts for your liking.

Some days our fleet is extremely tight. Sometimes that means we have 10 vans to 1 regular vehicle. I realize this is frustrating. I believe management makes a great effort to keep this from happening. Rental car is a day by day business. You can make the best plans and things happen out of your control. Can things be better? Sure they can. That's where all associates can make the difference. Communication is the key. Without communication there's no opportunity for change. – less
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Never work for this one.
Rental Sales Agent (Former Employee), Hattiesburg, MS – May 14, 2013
Cons: no breaks, low pay, lack of management, no benefits. the agency operator does not communicate with you on what days to work.
Don't work for this one.No Breaks, low pay, lack of management, no benefits. The Agency Operator does not communicate with you on what days to work.
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A good place to work.
Car Detailer (Former Employee), Tampa, FL – May 14, 2013
This was a pretty nice place to work. The management was not to bad, somewhat enjoyable as well as the other employees. Being in an industry where seasons help dictate business always gave you ups and downs with your work load. Some days slammed with customers trying to get a clean car and other days you sit around with nothing to do. The location I – more... worked at was right next door, within spitting distance, to a fairly high class gentlemen's club so there were some perks. – less
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people were nice at work
Transporter (Former Employee), El Paso, TX – May 3, 2013
Wash cars, drive and park cars in lots and bring keys to the counter in airport
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Great Company
Inter-City Revenue Analyst (Current Employee), Parsippany, NJ – May 2, 2013
Pros: newly renovated workspace, non-smoking "campus" facility
Cons: location not ideal
Great team, newly renovated workspace, manageable workload. The Revenue Management department is a close knit team of analysts that help Avis Budget Group maximize revenue of car rentals in the United States, Canada and Virgin Islands. It is an extremely important segment of the business which provides the impetus for the company to gain more market – more... share within the industry. – less
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Very good work environment
Service Technician (Former Employee), Louisville, KY – April 27, 2013
Pros: helping customers
Cons: bad weather made driving difficult sometimes
Delivering automotive parts to all autozone stores in local area. I learned a lot more about car's and automotive parts. I had a very good down to earth manager. My co-workers were very h e helpful and good teachers.
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Good experience
Customer service (Former Employee), VA – April 27, 2013
Pros: benefits
Cons: pay rate
Pretty good company to work for, good benefits. Good experience builder. Management was fair and understanding. I enjoyed working here
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The company is an ok place to work.
Rental Sales Associate (Current Employee), Newark, NJ – April 27, 2013
Avisbudgetgroup is a good company to work for however Im looking for more of a call center job.
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Fun, fast pace traffic,
Rental Lead Sales Agent (Former Employee), Little Rock, AR – April 26, 2013
Pros: comission
Cons: working late
I basically did rental agreements. Which includes the time of pick up and return, help choose vechile, sale insurance,gps units and did paper work at the end of the night.
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productive
Service Agent (Former Employee), Fort Lauderdale, FL – April 25, 2013
Pros: nothing
Cons: nothing
cleaning cars and learning different things about each car wether it was a foreign car or not
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Advanced from a sales agent to the regional secretary
Office Manager/City Secretary to the City Manager (Former Employee), Dallas, Texas – April 24, 2013
Pros: customer service
Cons: company re-structured and my position was eliminated
Responsible for 2 district secretaries, parent company, suburban locations, as well as 5 West Texas locations with information from Avis headquarters. Entered monthly receivables into the Avis Wizard system, controlled the city operating checks, maintained the company petty cash fund, assisted 6 departments with administrative duties & firm brand compliance, – more... maintained all personnel files, arranged travel, set appointments for city manager.
Customer service was the key component to the company. Enjoyed all of my co-workers. Hardest part of the job was being a counter agent, the most enjoyable part of the job was customer satisfaction. – less
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About Avis Budget Group

Whether you're a business traveler on an expense account or a family on vacation counting every penny, Avis Budget Group has a – Read more