Avis Budget Group

Avis Budget Group Employee Reviews

Found 79 reviews matching the search
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Review
Manager (Current Employee) –  Jasper, AB11 October 2016
My location was very busy place in the summer and it made work hours insanely long. The job its self is very fulfilling when a day is done when you know how hard you worked to accomplish what needed to be done that day.

Management was okay, helped us out when needed. That being said, also left us in the dark about things because we were such a remote location.

Co-Workers were great all the years I worked for the company. Wouldn't mind working for Avis again underneath a Agency/Licencee and not for corporate.
Pros
Learn a lot from the job
Cons
Extremely long hours- 120+ every two weeks
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Airport Rental Representative
Airport Representative (Former Employee) –  Sault Ste. Marie24 October 2016
This job alllowed me to learn excellent customer service skills.

The hours were not good and I often didnt get home until after the last flight which was delayed most of the time. You were scheduled and paid for 3 to 11, but you often didnt get home until 1 or 2 am. There were no benefits other than discount off of car rentals.
Pros
an entry level job
Cons
Low wages, long hours
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Great work environment with supportive management team
Customer Service Associate (Current Employee) –  Toronto, ON9 September 2016
Working in Avis Rent-a-car has given me vast experience in how to handle and manage customers. I have learned to multi task and work in pressured environment yet keep my cool all along.
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career oriented
Sales Performance Manager (Former Employee) –  Halifax, NS14 October 2016
great place to advance your career. they believe in promoting within, management listens to employees concerns and follows up with staff
Pros
promoting within
Cons
bonuses for Managers are unfair
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No growth
Driver and customer service (Former Employee) –  Winnipeg, MB17 June 2016
Less upper management, implement learning opportunities with room for advancement and pay increases to bring up morale, work the jobs a while before pretending to know how things should be done
Pros
flexible schedule
Cons
poor management, poor benefits, employee growth not encouraged
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Fun work environment but managers are terrible
Rental Agent (Former Employee) –  Pearson, ON19 April 2016
Great pay and benefits but management here seriously lack managerial skills. Co workers are friendly and help you out alot. They're always short on cars and customers are constantly yelling at you. Good job for gaining skills but not long term.
Pros
Great coworkers
Cons
Managers play favorites, always short on cars and no recognition
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Best Car rental company
Service Agent (Former Employee) –  Calgary, AB12 August 2016
It was one of my first part time jobs. I truly enjoyed working for AVIS, management was friendly and easygoing. Room for advancement was within the reach.
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Productive and fun workplace
Customer Service Agent (Former Employee) –  Toronto Airport7 March 2016
Working for Budget Car Rentals was exciting. You get to meet a lot of people from all over the world since I work at the airport. I have learned a lot about how you can make the customer's happy and will certainly come back because of a great service. The manager's were great. They treat you fairly and with respect. My co-workers are just really helpful and very supportive in every way possible. The hardest part of the job is when you have no car to rent to because of overbooking and customer's are really upset. The most enjoyable part of the job is making the customer happy and satisfied with our excellent service, because I do care, listen and resolve any concern that they may have.
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Fun Place to be
Customer Service Representative (Current Employee) –  Niagara Falls, ON23 June 2016
Management is very supportive and always provides strong feedback and help. Also encourage you to work on diverse projects to help you grow as an individual
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On call work , very spotty can't depend on any work minimum wage job .
Driver (Current Employee) –  Kamloops, BC10 February 2016
Not a bad place to work , management is friendly but not a job where you can depend on a pay cheque due to lack of work hours .
A typical day would be driving a car or truck to or from one destination or another .
Some of the people who you have to drive with in a van for instance drive to fast , but most are ok .
It's a good job if you like to drive , your able to drive brand new or near new cars and trucks .
Pros
You get to drive new cars
Cons
not a lot of hours
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Avis/Budget group
Rental sales agent (Current Employee) –  Halifax, NS17 May 2016
Nice to work in Avis/Budget group,
learned how to deal with different type of customers
how to upsell
how to manage the time for seasonal time
Pros
break paid
Cons
yes if need it
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Entertaining and challenging
Customer service (Former Employee) –  Gatineau, QC18 March 2016
There were a lot of challenges in the workplace that allowed it to be fun.

There were a lot of customers to deal with
Paperwork to prepare and fill out
Procedures to be done
Pros
Free lunch, flexible hours
Cons
Long days
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car rental
washer/Driver (Former Employee) –  London, ON5 February 2016
• Moved last season’s cars from London to Toronto for auction
• Safely transported new inventory to London location
• Washed and detailed cars
• Booked and checked out customer’s, accepted payments
Pros
moving car, driving to different cities, customer service
Cons
long hours
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It was an ok job
Service Agent (Former Employee) –  Dorval, QC12 March 2016
The main supervisor is very demanding.
She also watches hockey and expects the employees to think she's some sort of God.

However the workers there are really nice people.
Pros
Very nice people
Cons
not flexible
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long and stressfull
Store Sales clerk (Former Employee) –  Dollard-Des Ormeaux, QC27 November 2015
The days are long and you are running around cleaning cars to prep them for pickups. You also have to answer the phone and take care of walk ins and returns. Give rates and schedule pickups. Its a nice fast paced job really keeps you going but makes you tired at the end of the day. This obviously depends on the time of year, on the low season its not like that its calm and not so busy so its easier.
Pros
good pay rate, meet new people
Cons
long hours, can be physically tiring
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Csr/lead
CSR/Lead (Former Employee) –  Calgary, AB18 February 2016
Creating legal contracts and resolving customer issues. Planning and distributing duties. Compiling daily business reports and payroll.
Mentoring new hires on upselling according to the customers needs.
Pros
commission
Cons
not enough pay
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Exciting work environment
Rental Agent (Former Employee) –  London, ON20 October 2015
Exciting work environment with minimum supervision. working in a fast phase environment and meeting different people on a regular bases mad the work atmosphere enjoyable. However, lack of cars in long weekends and holidays for customers makes it very difficult for management and stuff to meet clients needs.
Pros
discound car rentals
Cons
long hours and weekends
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not a bad place to work
Customer Service Representative (Current Employee) –  Edmonton, AB1 February 2016
works well if you are a student and only need part time work, pay is ok, but the hours are long. doesnt work well if you have young children.
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very good co workers can support each other
Shuttler (Current Employee) –  Calgary, AB8 September 2015
Drive the clean vehicles to airport and park into stalls. I have learned the different models of autoes and relative knowledge. The company encourage people to work with a self-motivated working style. Staffs are support each other. The hardest part of the job is winter's road conditions. The vehicles might slide on the slippery road. The most enjoyable part of the job is traveling to other towns such as Banff.
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If you like staying busy, this is the job for you.
Rental Sales Agent (Former Employee) –  Barrie, ON22 December 2015
I did everything from wash and vacuum cars, answer phones, book reservations, rent and check-in vehicles, and transport passengers.
Pros
You stay busy.
Cons
The hours are long.
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Overall rating

3.7
Based on 1,410 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.4
Job Security/Advancement
3.2
Management
3.2
Culture
3.4