Meeting new people everyday
Rental Service Agent (Current Employee) – Calgary, AB – July 20, 2015
As a Rental Sales Agent, I can get to meet different people everyday. I learned to be patient, to listen and do whatever I can for them to enjoy their vacation or to get them where they are supposed to go with less hassle. The hardest part of the job is that sometimes, client and sales people do not see eye to eye, a booking mistake, car availability or a discount not given. But nevertheless, we still do the best we can to give them the best service and experience as our clients. In our day to day activity my co-workers and I rely on effective communication to have a smooth daily operation. Sometimes there are misunderstandings, but we learn from mistakes. Our manager held regular quarterly meetings to ensure that he hears our concerns, suggestions and extend help as much as he can. Though one of this job's perks is sales incentives, nothing can top the feeling I get when customers are happy and appreciates all our hard work, leaving our location satisfied, even going to our customer service to commend our location.
working holidays, weekend schedules