Bilingual Contract Coordinator.
Finance - Markham, ON

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Our Client a leading Leasing and financing Company is currently seeking a Bilingual Contract Coordinator.

The key responsibilities:

Responds knowledgeably to incoming calls from clients and/or their insurance representatives
Makes outgoing calls to clients and/or their insurance representatives to obtain details of insurance coverage
Accurately document client or insurance representatives comments and actions taken in customer's electronic file
Sorts and processes incoming insurance mail
Meets or exceeds quantitative and qualitative goals as outlined by department manager
Responds to requests for assistance from other departments in a timely and efficient manager
Provides back up support to receptionist and administrative associate, as required
Works well as part of a team to ensure department targets
Adheres to corporate policies and department Standard Operating Procedures (SOPs)
Uses various software programs proficiently

Experience and Qualification:

· 1 to 2 years of customer service experience
· University degree (preferred) or College diploma
· Excellent computer skills, especially Word, Excel
· Bilingual – French and English- both written and spoken