We provide help desk, MACD ordering, and troubleshooting for corporate customers, and are looking to add a talented and driven individual to our telecom support team. We currently support mostly voice functions (business lines, PRIs, long distance, etc.) but data communications experience would also be useful.
- Excellent customer service attitude
- Some relevant experience with telecom MACDs, equipment, and/or services
- High degree of organization skills
We have a very progressive company culture, which includes flexible schedules and vacation days. Rather than counting hours and days, we measure results. Our organization structure is based on team units, instead of the traditional top-down bureaucratic structure. But this doesn't mean that we don't work hard: we look for candidates who enjoy a challenge, can work effectively with their team, and are top performers in their field.
Since we're a boutique firm, you will have the opportunity to take on as much responsibility as you can handle. There is plenty of room for advancement as the company grows.
To apply for this position, please send your resume, and include a numbered list of three reasons why you would be a good fit.