Need to treat employees better
IT Operations (Current Employee) – London, Ontario – 8 September 2015
As with most companies, management like to stick their head in the sand as to be blind to problems that run rampant.
Policies and procedures are a joke as trying to enforce them only result in parties going around you and escalating until they get someone to approve their "exception".
There are some truly smart people who ant to do the right thing but weak management, poor processes, unwillingness to address fundamentals (i.e. hiring more resources instead of just making the current ones put in more hours) and other cultural problems (i.e. swearing at the front line triagers or calling someone out in front of everyone you can think of) really hamper Autodata.
Its unfortunate because there is potential here if you believe the "we are going to change" message.
Allowed to go for small walks, coworkers often want to do the right thing, ability to work from home on rare occassion (with 24 hrs notice), fair pay
On call hours are brutal, company doesn't take advisement of technical staff, sales team sells unrealistic timelines, poor culture